Grieco Chevrolet of Delray Beach
Delray, FL
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One thing but really another, Had my trucked towed in for a gas leak, I was called and told that it was a fuel pump and it would cost $800.00 plus to replace. Seems very excessive Had my trucked towed in for a gas leak, I was called and told that it was a fuel pump and it would cost $800.00 plus to replace. Seems very excessive for a fuel pump, but they would let me know for sure ounce they removed it. I called two days later for an update and the connector as well need replaced because a mouse had chewed it. They didn't have the part so they ordered it overnight. called the following afternoon for an update still waiting for part. called Friday afternoon around two for an update, still waiting for part, I hear in the background someone say they got a shipment in. I asked if they got it in could I get the truck on Saturday. Non commitment for Saturday. got a call around 3:45 truck is ready. I get there and I am presented with a part that connect the fuel pump and the pipe to the gas tanks. I inquire if it was the fuel pump and they said no. The invoice is for $321.00, I have a extended warranty with a $300.00 deductible. the invoice does not reflect the hours or cost to replace the part or the price of the part. I have written the warranty people and requested summary of what was charged for this visit. I was recently there for another issue with vibration, which wasn't addressed. I emailed Adam Roach the service manager personally at his email with my phone number to discuss, several weeks later still no call. Very disappointed with Grieco Chevrolet. More
Great Experience We had a great experience and Jeffrey was a pleasure to work with. He was able to find us the exact car I wanted and was able to work with us as for We had a great experience and Jeffrey was a pleasure to work with. He was able to find us the exact car I wanted and was able to work with us as for the Price. More
Very pleased with my recent dealing with the Greico Chevrolet Delray service dept. My 2018 Chevy Colorado had the dreaded torque converter shudder/vibration and they performed the trans fluid flush and Chevrolet Delray service dept. My 2018 Chevy Colorado had the dreaded torque converter shudder/vibration and they performed the trans fluid flush and replacement called for in a tech service bulletin. All under warranty. Truck drives like new. My service advisor Keith was courteous and professional. Overall, no fuss no muss. Higy recommend Greico service. More
Cornel does a great job, always professional and Knowledgeable. I had an issue with my battery and U was helped without an appointment. Car was done as promised Knowledgeable. I had an issue with my battery and U was helped without an appointment. Car was done as promised More
Service Satisfied with service provided by friendly staff . Necessary work done on time . All work done explained clearly . Will definitely come back to Grie Satisfied with service provided by friendly staff . Necessary work done on time . All work done explained clearly . Will definitely come back to Grieco Chevorlet whenever services are needed . More
Was there for a recall on my Cheverolet Trax Everything about this dealership was great from the service on my recall to the fact that they drove me home and picked me up when it was done. Can't Everything about this dealership was great from the service on my recall to the fact that they drove me home and picked me up when it was done. Can't say enough about this dealersip. More
The service is always professional. Keith Hartley is an absolute asset to Grieco. He stays in contact with you and explains exactly the services that are needed. absolute asset to Grieco. He stays in contact with you and explains exactly the services that are needed. More
Had a great experience at Greico Chevy Delray. Rohan in Sales and Kevin in Finance were great. Hoping all goes well with the process in them returning my previous vehicle to Hyundai. Thanks! Sales and Kevin in Finance were great. Hoping all goes well with the process in them returning my previous vehicle to Hyundai. Thanks! More
No Confidence, Total disregard of service requested. Made an appointment on Wed. for Friday. problem with vibration starting @40 and violent at 80+ mph. Removed Goodyear wrangler AT tires, replaced with Made an appointment on Wed. for Friday. problem with vibration starting @40 and violent at 80+ mph. Removed Goodyear wrangler AT tires, replaced with Firestone Destination. Tiresplus was not able to rectify. Friday I stopped at Dunkin for coffee and need a jump. Got to dealer and Aaron was out on medical leave, assisted by Keith. I go over what I have done over the pass two month and provided a print out for him and the tech. I wanted them to check the drive shaft and the rims (stock OEM) as well as the axel for defects. I really like the truck perfect size for us. looking to retire and hit the road, but at 80+ on the highway or turnpike the vibration in the seat is ridiculous. This vibration is a complaint by many since 2015 and currently still an issue (Chevy shake). I currently work 9.5 miles from the dealer, I constantly battle to get a ride to and from work. The max is 10 miles for the courtesy van. I was told that "I inconvenience other customer because of the distance". I get a call about 1 pm the truck is ready and they can pick me up now, otherwise I am on my own to get back. I leave work early and pick up the truck. I am told that the vibration is due to tires being over inflated. I wanted to laugh because it was just insane. I get home checked the tire pressure 3 tires +3 and the 4th 4psi above the recommend 35 psi. I crack the hood and fine they charged 180.00 for half the battery in size of what was originally there. There is a dash cam in the vehicle, I check and see them swap out the battery and road test the truck. The truck was never put on a lift to check the drive shaft, rims or axel for any defects which is why I brought it in the first place. So very disappointed with Chevrolet., going to take it to a drive shaft shop and if that doesn't work I'm going to dump the truck and go for a Tacoma. I will never buy another Chevy after owing 4 of them. More
Couldn't Find The Problem Bought a 2019 Chevy Silverado in October. Truck had less than 5000 miles on it. Pulled into a customers driveway and the truck died. All kinds of w Bought a 2019 Chevy Silverado in October. Truck had less than 5000 miles on it. Pulled into a customers driveway and the truck died. All kinds of warnings showed up on dash. Called dealership--told me to jump start and bring it in. Brought the truck in. Said they would hook up to the computer to find the issue and that there were 3 recalls that needed to be handled. No rental cars available, so they sent me to an Enterprise to get a rental. Didn't give me any paperwork for Enterprise so getting a car was delayed. A few hours later they called back and said recalls were done but couldn't find any other issues with the truck. Went bak to get the truck. Truck wasn't washed and no offer to wash the truck (which I was told by my salesperson would be done every time truck is brought in for service. Probably won't go back to this dealership for service or vehicles. Bachrodt Chevy not too far. That's the dealership that worked on my previous Silverado so will be going there moving forward. More