Grieco Acura

Above and Beyond Service at First Acura has been consistently five stars for my repairs and maintenance, but for this last repair Bob and Tom went beyond what they nor Service at First Acura has been consistently five stars for my repairs and maintenance, but for this last repair Bob and Tom went beyond what they normally would do to make my service visit easier and stress - free. They coordinated my windshield replacement and recalibration perfectly so I would have as little downtime as possible. They made sure I had the appropriate factory replacement glass for my MDX and handled all the back and forth phone calls on my behalf. All of which would have been very time consuming and confusing for me. Their knowledge and attention to details made this trip especially carefree. I always appreciate how courteous the entire service department is during my frequent maintenance visits. I use this dealership exclusively and can speak highly on their behalf. Thanks for making car maintenance and repairs a whole lot easier! More

Great no pressure dealership Nick in sales was very knowledgeable and professional. He did not pressure us and was always very responsive to answer questions and provide informati Nick in sales was very knowledgeable and professional. He did not pressure us and was always very responsive to answer questions and provide information I requested. He did not waste my time and handled the purchase quickly. I appreciated getting in and out quickly as my time is precious. More

Friendly and professional I had a great experience at first accura. The staff is welcoming, honest and competent. They made the car buying process easy and went the extra mile I had a great experience at first accura. The staff is welcoming, honest and competent. They made the car buying process easy and went the extra mile to ensure our satisfaction. Great experience. Bill and Bruce are the best! More

New Acura RDX Loved the experience at First Acura. Will be Back. Everyone was Very Nice and helpful. We will definitely recommend First Acura to friends seeking a Loved the experience at First Acura. Will be Back. Everyone was Very Nice and helpful. We will definitely recommend First Acura to friends seeking a new car. More

Acura MDX At last, a dealership that actually knows something about cars! A pleasure to deal with them. Caleb was particularly helpful and knowledgeable. The At last, a dealership that actually knows something about cars! A pleasure to deal with them. Caleb was particularly helpful and knowledgeable. The value offered by an MDX is excellent. More

EXCELLENT SERVICE & CUSTOMER CARE I HAD AN EXCELLENT VISIT TO 1ST ACURA YESTERDAY. I WAS TREATED WIT EXCELLENT CARE AND SERVICE. I DEALT WITH SHAWN NUNERLLY IN THE SERVICE AND PARTS D I HAD AN EXCELLENT VISIT TO 1ST ACURA YESTERDAY. I WAS TREATED WIT EXCELLENT CARE AND SERVICE. I DEALT WITH SHAWN NUNERLLY IN THE SERVICE AND PARTS DEPARTMENT. HE DEALT WITH MY PROBLEMS WITH PROFESSIONAL CARE AND SERVICE. A POSITIVE REFLECTION ON IST ACURA. KATHY B. More

Leased New RDX 2019 It was great experience from start to finish. Caleb was great. First time dealing with first Acura and was great experience. Will refer to friends It was great experience from start to finish. Caleb was great. First time dealing with first Acura and was great experience. Will refer to friends More

Courteous and helpful Have been using First Acura since I bought a car from them several years ago. Always professional, easy to get appointments. Very courteous staff and Have been using First Acura since I bought a car from them several years ago. Always professional, easy to get appointments. Very courteous staff and Bob Woodward is terrific, always willing to help me sync my phone when I get a new one/retraining me on how to do it. John (?) took care of air bag recall and had me on my way in the amount of time he estimated. When I asked about a possible problem, he gave me several options to try before having them look for the problem for a $130 charge. My only complaint is that they left Newport and it's an hour away but that's on me, not them! More

Unqualified acura dealer technician Don't service your Acura at this dealer location. The dealer technicians are untrained / badly trained with outdated tooling. Recent service gave m Don't service your Acura at this dealer location. The dealer technicians are untrained / badly trained with outdated tooling. Recent service gave me a terrible experience and I would never service my Acura at this location ever again. More

Wonderful car buying experience!! Caleb was the salesperson, Bruce was the paperwork / finance person and bob explained everything inside and outside of the vehicle-we could not have b Caleb was the salesperson, Bruce was the paperwork / finance person and bob explained everything inside and outside of the vehicle-we could not have been happier with each of them! They were kind, patient and very informative! They made our car buying experience a happy one!! We love our new Acura MDX!!!! More