Grieco Acura

Adrian was my salesperson and he was so wonderful to work with. And my finance manager, Nathalie, made the whole experience seamless. Both Nathalie and Adrian were very patient and conducted themselves very with. And my finance manager, Nathalie, made the whole experience seamless. Both Nathalie and Adrian were very patient and conducted themselves very professionally. Wish every car purchase experience were this smooth! Job well done! More

Beware of Grieco Acura – Deceptive Sales Practices & Lack of Accountability I purchased a vehicle from Grieco Acura in Seekonk, MA, on November 16, 2023, and had a terrible experience with their finance d of Accountability I purchased a vehicle from Grieco Acura in Seekonk, MA, on November 16, 2023, and had a terrible experience with their finance department and customer service. Here’s what happened: 🔹 Unauthorized Charges Added to My Loan I specifically requested only GAP insurance, but later discovered that nearly $5,000 in additional charges (including a warranty and key protection) were added to my financing without my knowledge or consent. They used an electronic tap-to-sign system, which did not allow me to manually approve or decline these charges. 🔹 Missing & Altered Documents When I reviewed my paperwork, I realized that Page 2 of my contract, which should have detailed the breakdown of charges, was missing. I also have proof that my actual signature does not match the electronic signature used, raising concerns about how these add-ons were processed. 🔹 Sketchy Handling of a Refund Attempt When I went back to the dealership to dispute the charges, they initially offered only a prorated refund (which I refused because I never agreed to these charges in the first place). Even worse, when they tried to process the refund, they handed me a document that contained another customer’s personal information, then whited out the other person’s details and tried to get me to sign over it. 🔹 Now They’re Avoiding Answering in Writing I filed a BBB complaint, and instead of responding to my direct questions, they asked me to call them—which I refused, because I want everything documented. When I told them to respond in writing, they read my message but never replied. 🚨 Final Warning to Others If you are buying a car from Grieco Acura, be very careful with your financing paperwork. Check every page before signing, because they may slip in charges without telling you. If you have already purchased a car from them, review your contract to make sure nothing extra was added without your approval. I am escalating my complaint to the Massachusetts Attorney General and the Consumer Financial Protection Bureau (CFPB) to hold them accountable for deceptive business practices and mishandling of customer records. If you’ve had a similar experience, speak up! This type of shady behavior needs to be exposed. More

I was treated with respect from the second I arrived until I took delivery of my new MDX. Thanks Robert Grieco, and Paul Bender until I took delivery of my new MDX. Thanks Robert Grieco, and Paul Bender More

I was referred to Grieco Acura by a personal friend of mine who knows Robert Grieco and Paul Bender they gave me white glove service. I love my car and will send everyone I know to see these guys. mine who knows Robert Grieco and Paul Bender they gave me white glove service. I love my car and will send everyone I know to see these guys. More

Great place! great prices! good people!! Service is also very accommodating!! Best mixture of inventory around! great prices! good people!! Service is also very accommodating!! Best mixture of inventory around! More

They took my insurance check and Natalie four my name on the back of it they are shady people over there being very careful signing other people‘s checks are illegal and they’re acting like it’s OK. She cal the back of it they are shady people over there being very careful signing other people‘s checks are illegal and they’re acting like it’s OK. She calls me and tells me oh we can’t take third-party checks and then didn’t want to give my check back to me and now I know why just be very careful. More

Bought a 2022 Elantra N on November 5th. Traded in a 2017 Honda Civic. Was told by the dealership 3 weeks after my purchase, that the vehicle can't be registered because it has to pass RI sa Traded in a 2017 Honda Civic. Was told by the dealership 3 weeks after my purchase, that the vehicle can't be registered because it has to pass RI safety inspection first. I took it to Greico Hyundai in Johnston (for convenience). Turned out that Greico Acura sold me a vehicle with an after market catalytic converter, causing it to fail a safety inspection. This was never disclosed to me while purchasing the vehicle. I have called Greico Acura for 3 weeks leaving voice messages trying to reach Brian Moore, manager. I have yet to receive a call back. In the meantime, I have made my first payment for a vehicle sitting at Greico Hyundai, still not repaired, inspected or registered. It is hard to believe that I haven't been able to speak with anyone from Greico Acura. Not sure if it's cowardice or ineptitude. In either case, it's terrible business. More

Aaron & Veronica were a dynamic duo in helping me purchase a vehicle! Very friendly, knowledgeable and courteous! purchase a vehicle! Very friendly, knowledgeable and courteous! More

Craig was excellent, helpful, very knowledgeable. Fast and easy buying experience. Definitely recommend Grieco Acura to friends and family. Fast and easy buying experience. Definitely recommend Grieco Acura to friends and family. More

Fantastic experience! Car buying is not something at the top of anyone’s list of fun things but this dealership made things very easy. I was after something specific and Car buying is not something at the top of anyone’s list of fun things but this dealership made things very easy. I was after something specific and was promptly contacted when a match arrived. The staff was friendly and professional, and made the process seamless! More