Grieco Acura
Seekonk, MA
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Bought a 2022 Elantra N on November 5th. Traded in a 2017 Honda Civic. Was told by the dealership 3 weeks after my purchase, that the vehicle can't be registered because it has to pass RI sa Traded in a 2017 Honda Civic. Was told by the dealership 3 weeks after my purchase, that the vehicle can't be registered because it has to pass RI safety inspection first. I took it to Greico Hyundai in Johnston (for convenience). Turned out that Greico Acura sold me a vehicle with an after market catalytic converter, causing it to fail a safety inspection. This was never disclosed to me while purchasing the vehicle. I have called Greico Acura for 3 weeks leaving voice messages trying to reach Brian Moore, manager. I have yet to receive a call back. In the meantime, I have made my first payment for a vehicle sitting at Greico Hyundai, still not repaired, inspected or registered. It is hard to believe that I haven't been able to speak with anyone from Greico Acura. Not sure if it's cowardice or ineptitude. In either case, it's terrible business. More
Buyer Beware! Stay away from this place. I worked a deal with the salesperson and the manager Paul. We all agreed on pricing and the exact vehicle, two days before Stay away from this place. I worked a deal with the salesperson and the manager Paul. We all agreed on pricing and the exact vehicle, two days before they tell me that there is no deal, and the numbers are not the same. There is some shady business going on at this place for sure. Don't waste your time here, unless you enjoy being lied to, Absolute horrible place of business, the owner should open his eyes to what the manager Paul is doing here. More
Fantastic experience! Car buying is not something at the top of anyone’s list of fun things but this dealership made things very easy. I was after something specific and Car buying is not something at the top of anyone’s list of fun things but this dealership made things very easy. I was after something specific and was promptly contacted when a match arrived. The staff was friendly and professional, and made the process seamless! More
terrible experience when attempting to purchase a car glad i saw this before buying, i sincerely hope they go out of business, given price via text communication and verified it was OTD only to be told t glad i saw this before buying, i sincerely hope they go out of business, given price via text communication and verified it was OTD only to be told the next day it will be almost 4k more. Ongoing poor communication followed- stay away dishonest and rude to say the least. More
Absolutely the worst management I have ever dealt with. Nothing but problems with my car I bought two weeks ago and the only option to make it better was to buy a new car for an extra 30k! They masked the Nothing but problems with my car I bought two weeks ago and the only option to make it better was to buy a new car for an extra 30k! They masked the car smell and didn’t turn on heat/ac during test drive and rolled the windows down. Now the weather is getting warmer and it reeks of cigarettes. No solutions offered. The management won’t even return my calls. I liked my sales person a lot, but the managers don’t care about customers, they just care about making money. There is a reason the ratings are so low. AVOID AVOID AVOID. More
Hi! I am updating my review. Started with a not so pleasant experience but this dealership worked with me to make things right. Very pleased with the I am updating my review. Started with a not so pleasant experience but this dealership worked with me to make things right. Very pleased with the service I received this time around. Worked with Craig in sales who is top notch sales person. Thank you and I look forward to working with you all in the future. More
I bought a used 2021 vehicle (not an Acura) and I have had nothing but problems! They seem to have no customer service care about it, they tried to have it fixed but it is still doing the same thing and t had nothing but problems! They seem to have no customer service care about it, they tried to have it fixed but it is still doing the same thing and they will not take it back it's only been 3 months! Making me feel like its my problem. More