Gretna Auto Outlet

Good car, GREAT sales associate, obnoxious/intrusive boss I went out to look at a Subaru Crosstrek. Car seemed solid, but I realized it was more of a "want" than a "need". Oscar, the salesman who worked with I went out to look at a Subaru Crosstrek. Car seemed solid, but I realized it was more of a "want" than a "need". Oscar, the salesman who worked with me, was great. Not pushy, personable, patient, and informative. He even offered to let me have my personal mechanic check it out. I told him I needed a day to contemplate, and he was very understanding and accommodating. At this point, I was honestly on the fence and still open to buying. Then, I met the manager ( can't remember his name, think it was Brian). He came out and tried desperately to get me to buy the car that night. I told him I needed a day to consider, especially since I wasn't under any pressure to buy as my current vehicle is still running well. He became very condescending and intrusive, asking me "what could change in a day" and "for all you know the tranny could drop on that vehicle any minute." Thanks, but I don't know any of your cars won't do the same thing. Bird in hand worth two in the bush. I again insisted that it was still a matter of time to process and double check my budget. He then had the nerve to ask if I had done my budgeting before coming out to car shop, as if I was some ignorant kid who lived on his parents credit cards. This guy pissed me off in his desperation and I mentally checked out of it after talking to him. He should have let Oscar handle it. Honestly, Oscar still had me till I met his boss. More

Car Purchase I brought an car from them and they was helpful and friendly until after they took my money, if you buy an car for them please inspect everything lite I brought an car from them and they was helpful and friendly until after they took my money, if you buy an car for them please inspect everything literally even the guts, brought an car with dry rotted tires from the inside and haven’t even had the car for 30days yet no help with fixing the issues just played games so eventually I brought new tires before I even made and payment not an great company if you looking for respect and gratitude for your purchase. More

Good people, good deals I started process with texting dealer about vehicle and information, which led me to visit the dealership to view vehicle. Staff was very friendly an I started process with texting dealer about vehicle and information, which led me to visit the dealership to view vehicle. Staff was very friendly and helpful to make the process go very smoothly. I ended up driving 5 different vehicle before deciding to purchase the one that suited me the best, I appreciate the patience they allowed me to find the correct vehicle for me. More

Good service easy to deal with I had a pleasant experience with my trade. They gave me what I was asking on trade and I found a quality truck for a good price I had a pleasant experience with my trade. They gave me what I was asking on trade and I found a quality truck for a good price More

Excellent, professional experience Called ahead and he had the car out. Chris greeted us as we approached the building. Called us by name. Very helpful in every way. Very profession Called ahead and he had the car out. Chris greeted us as we approached the building. Called us by name. Very helpful in every way. Very professional. Overall an excellent experience. We bought the vehicle from them. More

Straightforward and no B.S. Great service and sincere good guys. We worked with Mitchell for sales and Brad for financing. Mitchell was great to work with and when we called ah Great service and sincere good guys. We worked with Mitchell for sales and Brad for financing. Mitchell was great to work with and when we called ahead to ask if a vehicle was still in stock, he had already pulled all of the information (Carfax history, vehicle specs) and had done his own inspection of the vehicle before we even got there. He listened to us and didn't try to "upsell" us into something we didn't need or that wasn't in our price range (like other dealers we had previously visited in town). Brad was thorough and went to bat for us to get a better rate than the good rate we had already been pre-approved of through our bank. He kept the paperwork simple, clear, and fast to get through, which we greatly appreciated as we had small children waiting in their kids area (which Mitchell also occasionally checked on for us). Overall, I got a great family feel and welcoming attitude from the guys at Gretna Auto Outlet and would gladly work with them again or recommend them to anyone I know that interested in getting a vehicle. More

Easy buying process I worked with Pat and Tom and both were very knowledgeable and helpful. It was a very low pressure buying experience all around and Tom was able to ge I worked with Pat and Tom and both were very knowledgeable and helpful. It was a very low pressure buying experience all around and Tom was able to get a very good rate on the loan. They also have a small but good kids play area which was an added bonus when buying with little ones. More

Great experience! We saw the truck from the road, stopped in and took a drive, read the Carfax, came to a quick deal and out the door. Greatest experience. Nice and e We saw the truck from the road, stopped in and took a drive, read the Carfax, came to a quick deal and out the door. Greatest experience. Nice and easy! We also feel like we got a good deal and the people are very friendly. PAT was awesome and definitely knew his stuff about trucks!!! More

Fast and friendly service Very impressed with the quick and friendly service provided by Pat and Tom. I would recommend them to anyone that is looking for a vehicle to purchas Very impressed with the quick and friendly service provided by Pat and Tom. I would recommend them to anyone that is looking for a vehicle to purchase. More

Great Customer Service Overall- the team at Gretna Auto Outlet was great to work with. However- I would have felt much more at ease if they would do some sort of "50-point o Overall- the team at Gretna Auto Outlet was great to work with. However- I would have felt much more at ease if they would do some sort of "50-point or 100 point" inspection to know that the vehicle was in fact a great vehicle to buy. It's almost like playing Russian Roulette at that dealership (if buying a used vehicle). But- doing a ton of research on any used vehicle before you buy it helps a ton too! Thank you for making this buying experience mostly painless. :) More