Gretna Auto Outlet

Patrick helped me pick out the perfect car for me. He was extremely helpful, very polite and he felt like more of a friend than someone selling me a car. I knew that this was the car for me right when Pat sh extremely helpful, very polite and he felt like more of a friend than someone selling me a car. I knew that this was the car for me right when Pat showed me. More

This place is a joke. They say they treat their customers like family. That couldn’t be further from the truth. They took our down payment but did not apply it to what we told them to (the tax, title, and fe like family. That couldn’t be further from the truth. They took our down payment but did not apply it to what we told them to (the tax, title, and fees) and then called us two weeks later asking for $1300 for tax, title, and fees. We got home and within the first month, found over $5,000 worth of repairs needed on our vehicle, two of which were safety concerns. We contacted them and were finally told (after them telling us multiple times there was nothing they could do) that we could bring it back (we live 3 hours away) and they would “take a look but couldn’t guarantee they would fix anything.” They tell you everything you want to hear and treat you so good while you are there but as soon as they have your money and you drive off their lot, you are SOL. Any good review of this business is coming from someone who got lucky. We gave them ample opportunity to show good customer service and make things right and they have done nothing but kick us when we are down. The tax, title, and fee issues was truly a miscommunication on THEIR part and they did nothing but tell us there was nothing they could do to fix it. I’ve sent emails to Travis and upper management, they are ignored. Iowa buyers beware: they screwed up our paperwork twice for license plates and we still don’t have them. We’ve now had the car for two months and already spent over $3k in repairs and have another $2k needed. If nothing else, I’d like to prevent someone else from getting screwed over like we were. They come back to everything saying we should have bought the warranty. Nobody spends over $20k on a vehicle and expects there to be $5k worth of stuff wrong with it, especially when they claim it was inspected. You don’t buy a car from a good dealership expecting to need the warranty before the first payment is made. That’s bad business. Don’t let their fake “we take care of our customers” and their neat facilities fool you, run away from this place. More

Great place to get a vehicle, Tyler and Travis were easy to work fun and fast greatly recommended Gretna Auto Outlet. Will come back and shop again to work fun and fast greatly recommended Gretna Auto Outlet. Will come back and shop again More

5 Stars for Grenta Auto Outlet! I knew what I wanted and Tyler was quick to set us up with a test drive and worked with us on our trade in. Travis carefully explained the finance side of it, got it to a com Tyler was quick to set us up with a test drive and worked with us on our trade in. Travis carefully explained the finance side of it, got it to a comfortable payment level including a roadside assistance, lockout protection and extended warranty that covers many unforeseeable mechanical failures. Thank you!! More

Great help went in looking for a specific type of truck was able to suggest a great one that we happen to love as soon as we started it! Great experience was able to suggest a great one that we happen to love as soon as we started it! Great experience More

Very nice person to business with. He was a good salesman although I did not buy the auto. He handles the sales aspect very well. almost wish I could have bought the auto...We were just to far apart on although I did not buy the auto. He handles the sales aspect very well. almost wish I could have bought the auto...We were just to far apart on the money. More

Rosendo was very pleasant and helpful as was Travis. Nice facility with great selection of cars and trucks. Fairly close to home. Liked the toy cars. facility with great selection of cars and trucks. Fairly close to home. Liked the toy cars. More

Great experience working Tyler & Travis! They answered any questions I had and I felt no rush or pressure on test drive or sale. Thanks again! any questions I had and I felt no rush or pressure on test drive or sale. Thanks again! More

Very good very nice people to work with loved the experience I would recommend this dealership thank you guys so much i will be back thanks again experience I would recommend this dealership thank you guys so much i will be back thanks again More

It took awhile to get the stuff done but the service was great and I enjoyed getting my first car today July 17, 2020 thanks great and I enjoyed getting my first car today July 17, 2020 thanks More