Gretna Auto Outlet

Tyler and the team at Gretna Auto were extremely professional and gave myself a world class experience while I was shopping for a vehicle I have always wanted. They did everything that they said the professional and gave myself a world class experience while I was shopping for a vehicle I have always wanted. They did everything that they said they were going to do and they did it in a timely and respectful manor. They showed me many options to fit my needs without pressuring me and they were very trusting! They made me feel important and they were all so great to work with! Love Gretna Auto and I will always recommend people to shop vehicles there! More

Very honest informative, knowledge, great listener, does not pressure into anything. Made buying our vehicle relaxing and enjoyable. We will be recommending him to our friends. not pressure into anything. Made buying our vehicle relaxing and enjoyable. We will be recommending him to our friends. More

Rosendo was very helpful and friendly. He really worked with me on my purchase and trade in. Travis in finance was very thorough and made sure I understood everything. Great Customer service. with me on my purchase and trade in. Travis in finance was very thorough and made sure I understood everything. Great Customer service. More

This is the third vehicle I have bought here. My parents even came here. Thank you to Travis and Bob for helping me and I would definitely recommend Gretna Auto! even came here. Thank you to Travis and Bob for helping me and I would definitely recommend Gretna Auto! More

Had a very good sales man he was very good also got a very fair deal would recommend to anybody that was looking for a vehicle they did a really good job at letting me know about all the things I need to very fair deal would recommend to anybody that was looking for a vehicle they did a really good job at letting me know about all the things I need to now about everything and are a very good dealership More

Bob was as helpful as he could be but I would definitely recommend buyer beware at a gretna Auto Outlet because the company does not stand behind its sales. After purchasing a 2011 Jeep for my son I brough recommend buyer beware at a gretna Auto Outlet because the company does not stand behind its sales. After purchasing a 2011 Jeep for my son I brought the vehicle to my mechanic based on the mileage. The repairs have been mounting including alternator, axle work, and seat belt. Additionally, the rear main seal needs to be replaced. I called Bob back to see if Gretna Auto would partner with me on the rear main seal repair. Bob checked with the owner and manager and informed me they only made dollars on my vehicle. The best they could do is give me the name and number of their mechanic to get the repair done at their cost. When I asked about inspecting vehicles, I was told that they really didn’t do that based on the cost of the vehicle. Pretty much just changed the oil. I really wish that I would have read the reviews before buying a car from Gretna Auto Outlet. There seems to be a common thread of this dealership washing their hands of any issues after walking off the lot. I will not be going back to Gretna Auto for any future purchases and would advise everyone to look elsewhere for their next vehicle purchase. More

First person I talked to at Gretna Auto didnt know the vehicle I was interested in and didnt call back. Patrick Mefferd though is the sales rep you are looking for. He pointed out everything good or no vehicle I was interested in and didnt call back. Patrick Mefferd though is the sales rep you are looking for. He pointed out everything good or not so good on the vehicle, and made it well worth driving 140 miles to buy it. More

Tyler is awesome! Very good customer service and had our best interest in mind the whole time. Thanks, Brad for getting us the payment we needed! No one else does that! Travis, nice signing papers with you best interest in mind the whole time. Thanks, Brad for getting us the payment we needed! No one else does that! Travis, nice signing papers with you again :) The kids loved the arcade and toys! We will definitely be back. More

Great experience with Bob and Travis, along with the rest of the guys there! I am extremely happy with my purchase and can't wait to show off my new turbodiesel Range Rover! of the guys there! I am extremely happy with my purchase and can't wait to show off my new turbodiesel Range Rover! More

purchased a 2014 BMW X3 from Gretna Auto Outlet on purchased a 2014 BMW X3 from Gretna Auto Outlet on 8/26/2020. When I was test driving the vehicle, I noticed a warning light that stated "Adaptive He purchased a 2014 BMW X3 from Gretna Auto Outlet on 8/26/2020. When I was test driving the vehicle, I noticed a warning light that stated "Adaptive Headlight malfunction". I brought this to the sales persons attention and he said that they would check it out, but it was most likely just a sensor issue that a BMW dealership would need to turn off. I went through the rest of the process and decided to purchase the vehicle based on that information. When presented with the extended warranty option during the financing process, I turned it down as I had trusted the vehicle had been serviced properly and was willing to take on any cost associated with owning a vehicle that had been maintained regularly (the sales person showed me the car-fax with this information). After I had purchased the vehicle, I brought it to a BMW dealership to have the sensor taken care of as well as checked over. The BMW technician found that "both the caps were off (the tech actually found them laying on the undershields on your vehicle) so it is likely that someone was doing some work on the vehicle possible left them off." I contacted Gretna Auto Outlet to discuss this information with them and they said there is nothing they would do as I bought the vehicle "as is". I understand the risk in buying the vehicle as is and not having extended warranty, however I feel the information and promises provided me were meant to mislead me and they knew the issue. I was more than willing to try and figure something out with the dealer but was met with unreturned phone calls and being told the blame was on me because of the documents I signed. One last piece that was shared with me during one of these phone calls was that I had signed a document which would have had anything discussed during the sales process on it. I do not specifically remember a document like that, however there was a lot of documents to sign. I was also informed by extended warranty that this issue would not be covered by them because it wasn't a mechanical failure since the caps were simply left off and laying there which allowed the moisture to get into the mechanism. The BMW dealer also informed me that the headlights are not functioning. I feel this was gross negligence on the part of Gretna Auto Outlet. After reading other reviews, this is nothing new for this dealership More