Gretna Auto Outlet

**Rating: 1/5** We recently purchased a 2018 Ford Fusion with 72,000 miles and a clean title from this dealership. Unfortunately, within just three weeks, the transmission completely failed, leaving Fusion with 72,000 miles and a clean title from this dealership. Unfortunately, within just three weeks, the transmission completely failed, leaving us with a $5,000 repair bill. When I reached out to the dealership for assistance, they refused to offer any help. They were only able to refer us to a 3rd party repair shop- where the mechanic would give us a discount. Appreciate the mechanic helping us out but feel the dealership should take some responsibility from a customer service standpoint. I understand that buying a used car can come with risks, but I expected the dealership to stand behind their vehicles for at least a reasonable amount of time. The lack of accountability and poor customer service is incredibly disappointing. I would not recommend this dealership to anyone looking for a reliable used car. Proceed with caution! More

They covered the wheel bearing that went out of the truck on my way home. Come to find out there are zero emergency brakes on the pick up while the wheel bearing was getting replaced and the salesman went ra on my way home. Come to find out there are zero emergency brakes on the pick up while the wheel bearing was getting replaced and the salesman went radio silent. Highly recommend not dealing with Danny he is the definition of slimy car salesman. More

I will certainly never buy another vehicle from these people again nothing but issues multiple calls to them an they had absolutely no desire to fix any of them they were full of excuses $60k for a vehic people again nothing but issues multiple calls to them an they had absolutely no desire to fix any of them they were full of excuses $60k for a vehicle an I could have bought a better vehicle out of the salvage yard ! More

I arrived a little early and meet Tyler he was super nice and very helpful, let me test drive the vehicle I loved it he had me in out within an hour. It was very great experience being my first time here! and very helpful, let me test drive the vehicle I loved it he had me in out within an hour. It was very great experience being my first time here! More

Their salespeople were very helpful and kind. They let me ask tons of questions and sent me links to additional vehicles that met my criteria. They let me ask tons of questions and sent me links to additional vehicles that met my criteria. More

Hands down the best dealership either one of us have worked with. Very upfront with everything. Easy to talk to everyone we came in contact with. Very welcoming!! Definitely will be recommending this pl worked with. Very upfront with everything. Easy to talk to everyone we came in contact with. Very welcoming!! Definitely will be recommending this place to others and will be back again!! More

Bought a used vehicle and within 30 days had non stop repairs every two weeks, not covered under warranty’s; it seems like they serviced it before sale to get it on the lot, wiped codes and now all the s repairs every two weeks, not covered under warranty’s; it seems like they serviced it before sale to get it on the lot, wiped codes and now all the same problems are coming back that previous owners traded it in for. If you spend as much as I did for a vehicle it shouldn’t have this many problems!! Would recommend you get a pre inspection done by a outside mechanic before purchasing. Will NOT go back again. More

Great to work with! ! Super easy and friendly. Will recommend 10/10. Great staff too. ! Super easy and friendly. Will recommend 10/10. Great staff too. More

Tyler was great to work with. Easy buying experience and relaxed atmosphere. Glad I stopped in and found my new truck. Easy buying experience and relaxed atmosphere. Glad I stopped in and found my new truck. More

Very friendly and easy to deal with no preasure. We got in and out in a reasonable time with a fair deal We got in and out in a reasonable time with a fair deal More