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Gresham Toyota
Gresham, OR
1,016 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 24, 2011
Tom Hurley, my salesman was very patient and explained my options clearly. Even though I visited with him twice before I decided on a car, he never put pressure on me. He was also very personable and easy options clearly. Even though I visited with him twice before I decided on a car, he never put pressure on me. He was also very personable and easy to get along with. My daughter bought her car from Gresham Toyota 11 years ago and had a similar positive experience. More
by roseabigail
Employees Worked With
Tom Hurley
August 18, 2011
Purchased a used car that was represented as in good condition and within a week the transmission went out. I purchased it as-is. When I asked the salesman before I purchased the vehicle if it had a maj condition and within a week the transmission went out. I purchased it as-is. When I asked the salesman before I purchased the vehicle if it had a major problem within month of purchase would dealer take care of problem he said yes. When I contacted salesman After I discovered the problem he said his boss said I could have their discount at a transmission shop. I was surprised that this dealership would knowingly sell a faulty vehicle. Because after having the vehicle for a week and being able to check things out that I could not do at dealership I found out that it was bad before I purchased it. I will not recommend this dealership to anyone again. More
by melnil
Employees Worked With
Lonnie T
August 18, 2011
If it wasn't for the fact that they happen to have the car that I wanted, I wouldn't have every bought from them...instead I bought in spite of Gresham Toyota. They had a car I wanted for sale for $13, car that I wanted, I wouldn't have every bought from them...instead I bought in spite of Gresham Toyota. They had a car I wanted for sale for $13,500. I asked if they could come down to $12,500, and the salesman said they could do $12,800. I asked them once again to consider $12,500 and after speaking with his manager, they came back at $13,000. So, I asked unbelievingly if they were not going to even honor the $12,800 they had already quoted. They said no and stayed firm. Some people may call that good negotiating on their part, but going back on your word for $200 extra, I call that unethical. Then, I left a $500 deposit so they would hold the car until the next day. A week after I purchased the vehicle, I was checking my credit card account and, low and behold, the $500 charge was still there. If it wasn't for me catching it, they would have never said anything. I like my new car. Gresham Toyota, not so much. More
by truax78
Employees Worked With
Marc Jarvis
August 15, 2011
after i sighned all the paper work they let me know there were no keyless remotes or ashtrays or lighters. all the other cars i test drove had all the above mentioned items as i am a smoker and my wife wante were no keyless remotes or ashtrays or lighters. all the other cars i test drove had all the above mentioned items as i am a smoker and my wife wanted the keyless entry for security . they want 700$ for the items.my wi More
by Eldon
Employees Worked With
ken aiken and mark helminiak
August 05, 2011
After finding a van I was interested online I visited Gresham Toyota nervous about having to talk to a salesman. Mark with the red hat greeted us shortly after arriving and immediately put my nerves a Gresham Toyota nervous about having to talk to a salesman. Mark with the red hat greeted us shortly after arriving and immediately put my nerves at ease. Talking with him was like talking with a family member. Never once did he pressure us. The overall car-buying experience was exceptional right up to the end when Jose helped us find the best possible financing. More
by jjcardinal
Employees Worked With
Mark with the Red Hat & Jose E.
August 04, 2011
This is my second car purchased at Gresham Toyota and I would definitely recommend them to anyone in the market for a vehicle. Jarvis, our saleperson, was very nice and helpful and put no pressure on us at would definitely recommend them to anyone in the market for a vehicle. Jarvis, our saleperson, was very nice and helpful and put no pressure on us at all. Great experience. More
by alidonway
Employees Worked With
Jarvis, Marc Jarvis
August 01, 2011
This is the second new car I purchased from Gresham Toyota. Both times it was a very pleasant experience. There never was any pressure to purchase either the car or any additional options that I did Toyota. Both times it was a very pleasant experience. There never was any pressure to purchase either the car or any additional options that I did not want. They worked to find the model with the options I wanted and at the price stated up front. I would purchase my next car from them and recommend them to anybody in the market for a new Toyota. More
by RoyS
Employees Worked With
2
July 20, 2011
I FOUND TRVIS VERY HELPFULL AND ALWAYS READY TO HELP ME GET A GREAT DEAL ON MY NEW TOYOTA. I ONLY HOPE THE NEXT PERSON WHO GOES TO THIS DEALER SHIP GETS THIS SALESMAN, HE IS GOOD. GET A GREAT DEAL ON MY NEW TOYOTA. I ONLY HOPE THE NEXT PERSON WHO GOES TO THIS DEALER SHIP GETS THIS SALESMAN, HE IS GOOD. More
by bosinchair
Employees Worked With
Travis Dusenberry
July 18, 2011
I had a wonderful experience at Gresham Toyota. All employees were kind and respectful. Adrian was fabulous. I did my comparison shopping alone and then took back info to my husband. I never ever felt employees were kind and respectful. Adrian was fabulous. I did my comparison shopping alone and then took back info to my husband. I never ever felt at Greshma Toyota that I was being treated differently because I was a female alone. Adrian had all the info I needed and an excellent no pressure sales approach. I also appreciated his friendly and positive attitude. Jeff in finance made me feel as if he really wanted to help ensure I had the best situation (warranty/ financing) possible. This is the 4th car I have bought and by far the VERY BEST car buying experience I have had. It was just all so easy, stress free and painless. Thanks Adrian and everyone at Gresham Toyota! I am one happy customer :) More
by polignanoa
Employees Worked With
Adrian Blair, Jeff in finance, Adrian Blair
July 18, 2011
I purchased a new 4runner from Gresham Toyota. The sales rep, Lonnie Timmons, was very knowledgeable and helpful. The transaction was handled efficiently and with no pressure. I am completely satisfied wi rep, Lonnie Timmons, was very knowledgeable and helpful. The transaction was handled efficiently and with no pressure. I am completely satisfied with the vehicle and the experience. More
by lynndavis
Employees Worked With
Lonnie Timmons, Lonnie Timmons
