Gresham Toyota

Mark was pleasant enough as a salesman and well informed. He called me as soon as a 2010 Toyota Rav was received as trade in which was what I was in the market for. That was the best part of my experience a He called me as soon as a 2010 Toyota Rav was received as trade in which was what I was in the market for. That was the best part of my experience at Gresham Toyota. Aaron was good about working with me to come up with the figures I could consider. His calm nature and patience was much appreciated. I can`t say the same for Jose. He started out with a similar demeanor but it caught me off guard when he suddenly took another turn. It began when he brought up the subject of an extended warranty. He was quite pushy and it got to feeling concerning. I wanted to call a trusted mechanic friend of mine to get his input on wether this was a good idea for me. He suddenly accused me of not trusting him and saying that something WILL go wrong with the computer mechanisms in this car I was purchasing. I then got very concerned about what I was buying. He ended up leaving the room abruptly asking if would rather deal with someone else. I said I hadn`t considered that, but that might not be a bad idea under the circumstances. I was feeling very uncomfortable with Jose. To this day he has never apologized for his behavior to me as a customer. I told him that is why car dealerships get such a bad reputaion. I was just trying to make right choices for me as I am a single Mom on a limited income. I was stretching it as it was to buy this car. Aaron came in to ask me what went down. He directed me to Jeff Scott to finish the transaction. Scott offered me a much lower price for the warranty which caused me to take it, although I am still feeling concerned about his honesty as well, since when I asked him if the existing waranty covered computerized parts, he said `No`. The following week, I spoke with Dave at Gresham Toyota Service and asked the same question. His answer was `yes` to the same question. I already am experiencing a sensor problem. The slippery road sensor light had flashed and beeped on several occasions on both dry and wet roads when first put into gear. Also the key sensor light has done the same on occasion. Dave said I would have to bring it in when it is doing it to find out what is wrong. That is hard to do. Anyway, I was sorry that this car buying experience had a damper on it by the time I got to the finance guys. Jose needs to learn some etiquite on working with customers. That is not a way to gain trust. More

From the first, the employees were all very good and very friendly! They explained what they would do and then about the parts my Avalon needed. I also was impressed with the shuttle service to and from m friendly! They explained what they would do and then about the parts my Avalon needed. I also was impressed with the shuttle service to and from my home, because we only have one driver in our house. Thank you, Gresham Toyota!! More

We were referred to see Dan Roemmich so we could test some new and used Camrys. He was very nice and easy going. We appreciated all of the information he provided us on features of the different cars. some new and used Camrys. He was very nice and easy going. We appreciated all of the information he provided us on features of the different cars. We really appreciated the fact that he did not pressure us in any way whatsoever. We felt we got a fair trade in, and received excellent financing. It was a great experience. More

I can't say enough - what a pleasure it was to work with Kay Caldwell. I would recommend Kay & Greham Toyota to anyone. EMy car was totalled in an accident - mostly caused by a man trying to get out of Kay Caldwell. I would recommend Kay & Greham Toyota to anyone. EMy car was totalled in an accident - mostly caused by a man trying to get out of the line of site of a police officer. Just so you know - two weeks earlier my 1999 camry was totaled while I was inside a coffee shop. That's when I came to Gresham Toyota to get a new better car. I purchased (paid cash) for a 2007 Corolla. Nice car - but two weeks to the day this car was totalled in the police envolved accident. SO - THE 2007 COROLLA SAVED MY LIFE - THAT'S WHY I CAME BACK TO GRESHAM TOYOTA FOR THAT REPLACEMENT. I PURCHASED THE CAR I HAVE NOW. A 2005 COROLLA. MY ENTIRE EXPERIENCE WITH GRESHAM TOYOTA WAS PROFESSIONAL, KIND, HELPFUL AND I WAS TREATED LIKE ( I WAS THE ONLY CUSTOMER THEY HAD ). I canven though these accidents we not my fault. I feel that I got a great deal on both cars. MY NEXT CAR - WILL BE FROM GRESHAM TOYOTA FOR SURE. More

It is a great experience buying my RAV4 SUV from Gresham TOYOTA dealership. Ken Aiken did a great job providing all important info from the beginning to the end, and eventually made the deal happen, active TOYOTA dealership. Ken Aiken did a great job providing all important info from the beginning to the end, and eventually made the deal happen, active but not pushy,considerate and honest. Great service! More

I went to Lonnie because he had sold me my toyota tacoma.. He was pleasant and professional when letting me test drive the rav4 as well as answering any questions that I had..I called him on Tues m tacoma.. He was pleasant and professional when letting me test drive the rav4 as well as answering any questions that I had..I called him on Tues morn to tell him what I wanted on the car, what financial information I needed and he called me right back with all of this-- I went in Wed morn to sign the papers and drive my new RED rav 4 home.. While there Lonnie made sure I knew about the bluetooth, the radio. He covered all the features of the new car with me so I could be comfortable in my new car..I will send all my friends and family to him. More

Our experience at Gresham Toyota with Lonnie was very relaxed and he went out of his way to make sure we were very comfortable. Everything was done in a very timely manner. He made sure to answer any que relaxed and he went out of his way to make sure we were very comfortable. Everything was done in a very timely manner. He made sure to answer any questions, and addressed any concerns we had. He has kept in touch to make sure that we are completely satisified wth our purchase. I would definetly send some one who is in the market for a new car to him. He is very friendly and very knowlegeable about the product he sells. More

When looking on the internet for a good used pickup I found a 1993 Ford Ranger at the Own-A-Car lot in Salem. I checked the CarFax which was provide by the dealer and found it to be just what I was looki found a 1993 Ford Ranger at the Own-A-Car lot in Salem. I checked the CarFax which was provide by the dealer and found it to be just what I was looking for. I then checked the KBB to find the recommend value for the vehicle. Knowing that Own-A-Car was affiliated with Gresham Toyota I decided to contact Kay Caldwell with whom I had already purchased a vehicle from and found him a pleasure to do business with. I negotiated a price with Kay and asked if the pickup could be delivered to their lot here in Gresham to which he replied “yes”. The following day I meet with Kay and examined the Ford Ranger and found it to be as represented. Kay then introduced me to Jose Escandon, who took care of the financial portion of the deal. Both Kay and Jose were very professional and a pleasure to do business with. The only negative commit I can make is that with the previous purchase and this purchase they sent me on the road with an empty gas tank. More

Kay Caldwell Is a very good employee of Gresham Toyota. As soon as we pulled up to the dealership, he came out to offer us assistance and helped us find exactly what we wanted. He was joyful and ready to h As soon as we pulled up to the dealership, he came out to offer us assistance and helped us find exactly what we wanted. He was joyful and ready to help. He showed us the two varieties of choice according to our requirements including the price range. It was a fun overall experience to where we left with the perfect car we wanted. More