Gresham Toyota

I applied for an auto loan via their website. The next morning I got a call from Larry. We went over my info and talked about what I was interested in. He got me approved very quickly. I was given a list morning I got a call from Larry. We went over my info and talked about what I was interested in. He got me approved very quickly. I was given a list that I could look at online of their available cars that fit my budget. This was a big help for me, cause I am a very anylitical person. On the day of our appt to come in, Larry got us through all the paperwork and hoops that you have to jump through quickly. The whole process took only 2 1/2 hours. Awesome customer service and my husband and I really appreciated that there was no bs, he shot it to us straight and helped us get the car we wanted!! Thanks Larry!! More

Both Larry & Alec were professional in every respect, would not only recommend this dealership, but would return in the future for any additional Toyota needs. Good selection of used Toyota 4Runners, whi would not only recommend this dealership, but would return in the future for any additional Toyota needs. Good selection of used Toyota 4Runners, which is why I drove to Gresham from Salem. Best wishes to both Larry & Alec, keep up the great work and customer service. More

Not pushy at all. Was dealt with respect. Answered all my questions that I had. Everything worked out great with price and paperwork. A great dealership. I will refer them to any body. Had service done my questions that I had. Everything worked out great with price and paperwork. A great dealership. I will refer them to any body. Had service done also, and it was done at a timely manner and as expected. More

I bought a used vehicle from Larry Bixel, his service was outstanding. He went above and beyond what would ordinarily be expected. He should be employee of the month for the dealership. My experience would d outstanding. He went above and beyond what would ordinarily be expected. He should be employee of the month for the dealership. My experience would definately lead me to seek another vehicle from them. More

Larry was honest and to the point. He knew what I needed by phone and email conversation and did not waste any of my time. All business and no games...3 hours from when I walked in, drove to another lot to by phone and email conversation and did not waste any of my time. All business and no games...3 hours from when I walked in, drove to another lot to look at the car and test drive and sign papers. I would and will recommend Larry to any of my friends. More

We found a car we wanted at Gresham Toyota. We live over 2 hours away. But we knew what we wanted, our down payment, and the payments we could afford. We told all this to the salesman Lonnie. He still di 2 hours away. But we knew what we wanted, our down payment, and the payments we could afford. We told all this to the salesman Lonnie. He still did his best to get us into a brand-new car instead of the late-model Mitsubishi. Lonnie chattered constantly during the test drive, even when I asked for quiet so I could hear the engine. We filled out the credit app. Lonnie tried numerous times to get us to increase our 20% down payment or accept ridiculous interest. After 2 hours they agreed to our reasonable offer. TWO WEEKS LATER Lonnie said we'd have to negotiate again because the bank turned us down. Said that they never ran our credit. They should not have let us drive that car off the lot without checking our credit--oh, but wait. They did. It shows up on our credit report. We tried to work it out, but everyone at Gresham wsa flat-out rude. Bait-and-swtich, dishonesty, and zero regard for the customer. More

Many thanks to Dan for his excellent service and follow up. Dan helped narrow down the vehicle choice through a test drive with my wife and then was able to quickly locate the precise vehicle. Paperwork up. Dan helped narrow down the vehicle choice through a test drive with my wife and then was able to quickly locate the precise vehicle. Paperwork took sometime as i was the first "cars for clunkers" customer but Dan went out of his way to deliver the car the same day which was greatly appreciated. Paperwork was done quickly and concisely by the business office. I'll recommend Dan and Gresham Toyota to friends and family in the future. More

We had a great experience at Gresham Toyota. Stacey was very attentive and great to work with. We test drove both the Prius and the Corolla and found that the Corolla was a better fit for us. Stacey was ve very attentive and great to work with. We test drove both the Prius and the Corolla and found that the Corolla was a better fit for us. Stacey was very friendly and knowledgeable and if she didn't know the answer to a question we had, she made sure to find out. More

They treated by son and his fiance very poorly. Authorized a loan for a great deal more money than the value of the car. When questioned about it, they assured my son it was fine. Over a week lat Authorized a loan for a great deal more money than the value of the car. When questioned about it, they assured my son it was fine. Over a week later, they called his fiance and demanded an additional $2900 so the loan would still work. After a great deal of phone time and some very heated discussion, she returned the car and got her original vehicle back. Very poor way to do business, especially in these economic times. Seems like you people don't get the message about how to do business. You still think you can play games with money and take advantage of younger purchasers. I have told my son to file a complaint with the better business bureau and the state attorney general's office regarding your business practices. I will not hesitate to inform anyone I come in contact with how you do business and we will never deal with Gresham Toyota! More