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Gresham Toyota

Gresham, OR

Overview
Reviews
4.6
891 Reviews
Call Dealership (503) 465-4646
View Awards

950 NE Hogan Dr

Gresham, OR

97030

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Showing 891 reviews

September 10, 2024

Took 3 hours to do oil change and I was asked to tires rotation and they are not do it. Really bad attitude from the advisor. More

by tonnyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
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Sep 11, 2024 -

Gresham Toyota responded

Tonnyton, I'm sorry to hear about your experience. We strive for efficient service and respectful communication, so it's disappointing to learn we fell short. Your feedback is truly appreciated and your comments will be shared with the management staff. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

September 06, 2024

Courteous,helpful, explains processes well. Got answers to my questions.He was patient with my slow processing of answers & my questions.He was very kind &Respectful! More

by alitajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Sep 06, 2024 -

Gresham Toyota responded

Thank you for sharing your experience! We're glad to hear our team at Gresham Toyota provided courteous and helpful service. We appreciate your feedback and look forward to assisting you again in the future!

September 06, 2024

Friendly employees. Was greeted right away and service was done with my car less than 40 minutes. More

by Ctangg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Sep 06, 2024 -

Gresham Toyota responded

It's great to hear that the Gresham Toyota team was friendly and ensured your service visit went smoothly. Thanks for the five-star review!

September 03, 2024

Happy with the work and attention of the representative, totally different from the first visit made More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 03, 2024 -

Gresham Toyota responded

Thanks for the 5 star review, Ramon. We hope to see you again at Gresham Toyota!

September 02, 2024

Very pleased! The service team took care of my warranty work as well as a recall in 2 plus hours while I went for a walk. More

by rhastings4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mooney
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Sep 03, 2024 -

Gresham Toyota responded

Thank you for sharing your positive experience! We're glad our Gresham Toyota service team could efficiently handle both the warranty work and recall. We appreciate your support!

September 02, 2024

I had a pleasant experience with Josh- he was there as I drove up and greeted me in a professional manner - we went through what service I scheduled for and he looked through history and provided additional More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Bodnar
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Sep 03, 2024 -

Gresham Toyota responded

Walt, we're delighted to hear that Josh provided you with such a positive experience at Gresham Toyota. Thanks for sharing your feedback and rating us so highly!

September 02, 2024

Always good service even when they are busy. Thank you for a job well done. More

by abesce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good ole’ Dan
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Sep 03, 2024 -

Gresham Toyota responded

We appreciate your business and your review! Thanks from the Gresham Toyota Team!

September 02, 2024

Had an oil change but they didn’t top off any fluids and not sure if they rotated my tires! More

by bonzi5300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who it was.
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Sep 04, 2024 -

Gresham Toyota responded

I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance for us to learn more about what happened so we can work towards providing the best customer experience possible. So that we can get in touch with you, please reach out to me with your full name and contact number at the email address listed below. Also, when you contact me, please reference the name "bonzi5300" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

September 01, 2024

Very friendly people. Fast and efficient service. The waiting room was very clean, and well appointed. My experience there has always been top-notch. More

by Scooter32660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer
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Sep 03, 2024 -

Gresham Toyota responded

Thank you for sharing your positive experience! We're glad to hear that our team at Gresham Toyota provided friendly and efficient service. We appreciate your kind words about our waiting room as well!

August 30, 2024

I always have a good experience at Gresham Toyota. Whether Service with Angie or Dan or parts with Peter, they always take good care of me. Been going there for many, many years. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Petersen
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Sep 03, 2024 -

Gresham Toyota responded

Steve, it's fantastic to hear that Angie, Dan, and Peter have consistently provided you with great service at Gresham Toyota. Thanks for being a loyal customer over the years!

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