Gresham Toyota
Gresham, OR
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I purchased my first toyota in 2008 at a different dealership, the whole process took a little over four long hours and was not a fun expieriance. This time I spent very little time on the phone worki dealership, the whole process took a little over four long hours and was not a fun expieriance. This time I spent very little time on the phone working out the details and price. When I arived at Gresham Toyota the next morning to puchase the truck there was no suprises and everything was in order and ready to go. I probably only spent about 1 hour and 15 minutes and then i was on the road in my new tacoma. My overall expieriance was great and I appriciate everything Lonnie did for me. More
Dave was extremely helpful when explaining the features of the car and had a happy non forceful attitude like other dealers have. David and Jeff even stayed late after the closing time to make sure we were of the car and had a happy non forceful attitude like other dealers have. David and Jeff even stayed late after the closing time to make sure we were satisfied with the conditions of the sale and the car. David even called a day after and asked if we were happy with a car which was great. They gave us the full price we had to pay for the car even with the Washington taxes included which was helpful since we knew how to manage our finances. We were extremely satisfied with the final price of the new 2010 Toyota Corolla S. Also Jeff explained what every contract we signed meant and what we were agreeing to so we did not have to worry about not understanding what we signed. We are extremely satisfied with the care provided by the employees of Gresham Toyota and the car we bought. All we can say to the sales representatives of Gresham Toyota is thank you very much. More
We have bought two trucks from Jeremy in the past few months, and we are very happy with the service Jeremy provided. He listened to what we were looking for and followed up promptly. He was very knowled months, and we are very happy with the service Jeremy provided. He listened to what we were looking for and followed up promptly. He was very knowledgeable about the vehicles we considered and answered our questions honestly. Thank you, Jeremy! More
This was my first new car experience; and now I realize it won't be my last. The attention to detail and overall friendliness was terrific. Thank you Red Hat, and Aaron you were very instrumental in making it won't be my last. The attention to detail and overall friendliness was terrific. Thank you Red Hat, and Aaron you were very instrumental in making this a easy decision for me. Thank You, Travis A. More
This was a terrible experience for me, and I would discourage anyone from going to Gresham Toyota. They went above and beyond the typical slimy dealership tactics, including lying and forging my signa discourage anyone from going to Gresham Toyota. They went above and beyond the typical slimy dealership tactics, including lying and forging my signature. I reported them with the better business bureau, where I saw many other complaints of the same nature, to no surprise. I could write a short story about how bad it was before the warranty situation, but when that happened it really took the cake. After the lied to us about bank approvals, and wasted about a week of our time we found financing on our own and negotiated with them to get a discount on the warranty for our trouble. They agreed. Then a few months later when we needed the warranty I called the warranty company to report the problem, which is when I find out they forged my signature on the document for the warranty to change the terms of agreement. When I tried to rectify this both the warranty company and the dealership said there wasn't anything they could do. So I would never recommend anyone use this dealership, you will regret it if you do. I certainly do. And I did a lot of research, was prepared for this kind of thing, but I still was taken for a ride. I would recommend telling anyone you know that is thinking of buying a car to avoid this dealership. You'd find a more trustworthy dealer on SE 82nd. They have also tried to say that I never bought a car through their company to get my reviews taken down from sites like these, but I have the proof, so I will continue to spread the word and the more they try and tear these down the more I will spread the word about how sneaky they are. More
What a great car buying experience. From start to finish, I was treated with the utmost respect. Tom responded to my email in record time, and he gave me exactly the informtion I asked for the FIRST time. Th I was treated with the utmost respect. Tom responded to my email in record time, and he gave me exactly the informtion I asked for the FIRST time. The transaction was quick and easy. This is the best dealership in Oregon, hands down. More
My experience at Gresham Toyota was very positive. I felt I got a great price and everyone was very helpful. When I arrived to pick up my Prius and sign the paperwork I didn't have to wait and the informatio I got a great price and everyone was very helpful. When I arrived to pick up my Prius and sign the paperwork I didn't have to wait and the information provided was very thorough and helpful. Thank you Gresham Toyota! More
I had my doubts on being approached by a young looking salesman, as I've had less than pleasant result in the past, To my surprise Travis not only dealt with us on a mature level, but I was very impresse salesman, as I've had less than pleasant result in the past, To my surprise Travis not only dealt with us on a mature level, but I was very impressed with his product knowledge and his ability to answer our questions to our satisfaction. As we have purchased severalvehicles from this dealership in the past, we were very fortunate to be able to work with Katrina again. A true professional. Normally the time spent signing the paperwork and going over it and the options is a dreded experience. Katrina has a way of getting through the process quickly, profesionally and still made my wife and I feel very comfortable the whole time. Edd & Laura K More
I recently purchased a 2011 Scion from Travis Dusenberry. I am more than pleased with his outstanding customer service. He was very straight forward professional and knowledgeable about my vehicle and I appr I am more than pleased with his outstanding customer service. He was very straight forward professional and knowledgeable about my vehicle and I appreciate the time he took to explain my options and most importantly he never pressured me to buy. He spoke very sincerely and was patient as I took my time in making my decision. Jose Escandon who handled all my financial paperwork was quick and explained everything clearly. He was also straight forward and personable I felt very comfortable dealing with him. Since my purchase I have been back to visit Gresham Toyota to have some extra accessories added to my vehicle and Travis was there to ensure all transactions went smoothly. I also got the pleasure of dealing with Jill Kelly in the service department who is an absolute doll, she was very friendly and personable and understanding to my needs. The “team” at Gresham Toyota ROCKS!!.. Thank you, for the excellent customer service and providing a comfortable environment. I cannot express my gratitude enough!!.. This has been the most enjoyable buying experience ever and Travis has been a pleasure to deal with and has gone above and beyond to fulfill my needs and I appreciate his exceptional customer service and respect. I will definitely share my experience with family and friends, when they’re in the market for a new vehicle. ..Oh and I almost forgot to mention. I’m absolutely in Love with my new car. It runs smooth, looks good and is sooo much fun to drive and I feel I paid a fair price. Thanks again Gresham Toyota!!.. Sincerely a satisfied happy owner of a “NEW” Scion tc Thanks a million - Ray More
I have worked as an employee for other dealerships in the past and I know what sales expects of the sales staff. The frienliness and professional manner I was treated with will keep me a Gresham Toyota cust past and I know what sales expects of the sales staff. The frienliness and professional manner I was treated with will keep me a Gresham Toyota customer for years to come. When we came on the lot we timed the sales staff to see how long it took them to greet me, as I am a women it is often hard to be taken seriously at a dealership but not at Gresham Toyota. I came on the lot with a pre-approved loan and was ready to buy. Travis sold me on a lease instead of a used car and I couldn't be happier. Yes all the standard dealership protocals were in place but all the staff were nicer than they had to be and I really enjoyed my experience. I will encourage other family members to buy from Gresham Toyota and let me tell you my family buys alot of cars!!! thank you Travis & Katrina for making my Toyota purchase better than any of the Toyota commercial on TV. More