Gresham Toyota
Gresham, OR
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We had an electrical problem with our 2005 Toyota Prius, which caused the headlights to fail. I took it in to Gresham Toyota, and not only did they immediately identify the problem, they found two other pr which caused the headlights to fail. I took it in to Gresham Toyota, and not only did they immediately identify the problem, they found two other problems covered by warranty and/or recalls which they fixed quickly at no charge. In the process of waiting, I noticed that the dealer had received the first new models of the Prius V. While looking at one, I was approached in a very courteous, friendly way and asked if I needed any information. That led to a test drive a week later, and since we had so many miles on our Prius, we made the decision to trade ours in and buy the new model. The person who helped us, Dan Roemmich, answered every question, took the time to research our requests (my wife wanted some specific options), handled every bit of the financing, and basically made it the best car buying experience we have ever had (and we have done this a time or few). We have had service done by this dealer in the past, and have always felt like we received concierge service (as an example, when I dropped off the Prius for service, they gave both me and my large dog a courtesy shuttle home. When the new Prius needed to have a protective coating applied to the paint, they arranged for a rental car at no charge. I cannot recommend these folks highly enough! More
I had been entertaining the idea of buying a truck for over a year or two. On my way back from fishing I stopped by Gresham Toyota after emailing with them in regards to a specific truck. They did their b over a year or two. On my way back from fishing I stopped by Gresham Toyota after emailing with them in regards to a specific truck. They did their best to find the exact truck I was looking for. After locating the truck and initiating a dealer trade, the exchange fell through. At this point I wasnt sure what kind of black magic the dealership was trying to pull and was distrustful and disappointed. Jarvis assured me that they would find the truck that I wanted and deliver it within a timely manner. After a few weeks of back and forth email updates my truck arrived. I went through the dreaded process of negotiating and financing with the dealership and to be honest, it was not that bad. Jarvis was extremely personable and not the dealer stereotype I was expecting nor was the financing manager. I would recommend Jarvis for any transaction in the future and I have already recommended him to a friend. More
Adrian Blair was extremely helpful with my search for a used vehicle. When I arrived, he had the perfect Rav 4 waiting for me and did everything possible to accommodate my needs. From start to finish the p used vehicle. When I arrived, he had the perfect Rav 4 waiting for me and did everything possible to accommodate my needs. From start to finish the process was smooth and stress free. Since then, I've been back to finalize a few things and still received excellent service. I love my purchase! Thanks Adrain and Gresham Toyota! More
Adrian was an excellent salesperson. He was informative, but not overbearing. He was pleasant and helpful and not pushy at all. He followed through on his commitments throughout the process. I would re but not overbearing. He was pleasant and helpful and not pushy at all. He followed through on his commitments throughout the process. I would recommend him to anyone who is looking for a new Toyota. More
We came to Gresham Toyota in July of this year looking at the Tacoma TRD Sport 4x4 for the first time. Marc Jarvis was the salesperson who came out to answer our questions. We let him know right from the s the Tacoma TRD Sport 4x4 for the first time. Marc Jarvis was the salesperson who came out to answer our questions. We let him know right from the start that we were not buying our new truck until we sold our MazdaSpeed3. He didn't rush us thru to get on to the next "buying" customer, but spent over two hours at that time. He was very considerate of our needs and took the time to answer all of our questions at that time and gave us his card with the brochure on the vehicle. We sold our Mazda yesterday and knew right where we wanted to go for our Tacoma...Marc Jarvis and Gresham Toyota. Marc was very patient and accommodating while we made our final decision on size and options. Our whole experience with Marc and Gresham Toyota was pleasurable and we would highly recommend Jarvis and Gresham Toyota to family, friends and co-workers. More
It was a pleasure to work with Adrian Blair. He was helpful, but not pushy. We appreciated his straight forward approach and friendly manner. Having the time we needed to make a decision led us to pu helpful, but not pushy. We appreciated his straight forward approach and friendly manner. Having the time we needed to make a decision led us to purchase a used car we think will be a good fit for our daughter. We also had a good experience with Dan (last name?) and would recommend either of them to our friends. Our experience with them was far better than we had at another dealer we visited, where we felt manipulated and pressured. Our thanks to Adrian! More
So far I would recommend. Nick was a great salesman and very friendly. You can tell he is new to the game, but I think he will do well. So far I am not sure about the overall experience with the dealers very friendly. You can tell he is new to the game, but I think he will do well. So far I am not sure about the overall experience with the dealership. We bought a car with a "we promise" to fix something that still hasn't been fixed after the first visit to the service dept. I will write another review after this matter is taken care of. More
I found Gresham Toyota by chance after being turned down for financing by my bank. I moved here recently and have no credit history on top of having no down payment, so I was (obviously) having a really har for financing by my bank. I moved here recently and have no credit history on top of having no down payment, so I was (obviously) having a really hard time buying a car. Tom Van approached us as we were looking at their used cars and suggested that we look at the financial possibilities first and go from there. He took my credit application and came back within a few minutes, stating that I may be better off looking at a new car because of all of the incentives and rebates. I saved money for being a college graduate on top of another rebate for a 2011 Corolla. We did some test drives while Ted Rippee worked his magic with the numbers. Previous to this, the lowest interest rate I had been offered at other dealerships was 15%. Ted got me financed through Toyota at 5.14%, AND a few days ago I got a notice in the mail that said my interest rate had been misquoted (I pooped a brick when I realized what that could entail). My updated interest rate is...dun dun dun... 3.39%. I can't make this stuff up! I've been to a ton of dealerships in the past month or so. I've been preached to from the back seat during a test drive (Atlas Motors). I've waited literally hours for the verdict of a credit application (only to later find that they called over 6 banks, pummeling my credit score in the process) -(Dick Hannah, Vancouver). I've been pressured to buy a car that wouldn't start initially (Atlas). I've been offered a payment that was double what I said I could afford. I've been scoffed at by a skinny kid whose suit was too big when I said I didn't want an old domestic car (Can't remember the name of that place). So, on top of the most genuine, honest, absolutely pressure-free service you could imagine, I got an incredible deal on a new car I thought I wouldn't be able to afford until I was 30. If you're in the market for a car, PLEASE do yourself a favor and go to Gresham Toyota. Ask for Tom Van because he is awesome and takes a lot of the scariness out of buying a new car. He is super warm, unpretentious, and genuinely friendly. More
Dan worked with me to find the right car for me as a buyer. The corolla that I got is great and so was the sales man.I would not buy from someone else. buyer. The corolla that I got is great and so was the sales man.I would not buy from someone else. More
My wife and I were very pleased with our experience buying a car from Gresham Toyota. It was the least traumatic purchase we have made. Everything went smoothly without a great deal of pressure. We d buying a car from Gresham Toyota. It was the least traumatic purchase we have made. Everything went smoothly without a great deal of pressure. We do not hesitate recommending this dealer. Uwe and Marite Meller More