Gresham Toyota

I took my car in for an oil change at Toyota in Gresham. This was my first visit to this dealership and I could not be any happier with the experience. Every person I spoke with was all smiles and very frie This was my first visit to this dealership and I could not be any happier with the experience. Every person I spoke with was all smiles and very friendly. Every employee was helpful and knowledgeable. When I picked my car up I was happy to learn that they replaced one bulb which was out complimentary. I also asked if they had a military discount and they said not officially but immediately offered 10% with a smile. After that I was given an Andy mint (which I love) and told that there is a bottle of water waiting in my freshly vacuumed car. This dealership is the Disneyland of all dealerships. I recommend this place to everyone! I was so well taken care of I don't plan to go anywhere else and also now plan to purchase my next car from Toyota! Thank you so much! More

My primary sales person is Lonnie. I briefly worked with Andric. So this review is really about Lonnie and more generally about Gresham Toypta. I bought my first Prius from Gresham in 2001 and had it until Andric. So this review is really about Lonnie and more generally about Gresham Toypta. I bought my first Prius from Gresham in 2001 and had it until last week when it died at 209000 miles - could have gotten it fixed but for $4-6k and that was more than the blue book resale value, so I was forced into a new car - too bad since I love to drive my cars forever. That said, Lonnie is very knowledgeable and a gentleman. He took on actions items for me in finding ways to get something for my old Prius. He showed/explained to me in detail all about the new Prius Plug-in technology (that is the model I ended up buying). He spent hours with me explaining, comparing Prius C, V, regular Prius and Prius Plug-in models. He is truly enthusiastic, curious and interested and is always in a learning and listening mode. He is also caring and genuinely cheerful and supportive. I could have bought my car from another dealer. I was actually renting a plug-in from another dealer so I was in a way primed for buying from that dealer, but Lonnie's manner and I can truly say friendship made it easy and natural to buy from him and thus Gresham Toyota. I also feel/know that I can call Lonnie anytime in the future with questions. I do not feel that the sale ended when I signed the purchase papers. Thank you Lonnie. I appreciate working with people I respect and trust. Sara More

This was the best car buying experience I've ever had. Gresham Toyota, and Lonnie specifically, were recommended to me by my mechanic, Steve at Dave . I called in advance so Lonnie had a general idea wha Gresham Toyota, and Lonnie specifically, were recommended to me by my mechanic, Steve at Dave . I called in advance so Lonnie had a general idea what I was looking for. When I got there he had exactly what I was looking for, at close to half the price I expected to pay, and it took me about 90 minutes. I came back later to finish up the paperwork and was there for maybe another 90 minutes. The entire experience was remarkable. I live in an entirely different part of town - about one hour away. Would not have even thought about going out there without the high recommendation. Now I'd go back thre in a second and recommend them to anyone. More

TERRIBLE DEALERSHIP! We bought a used vehicle that turned out to be a total LEMON. Cost us almost $3000 in repairs and then it stopped running altogether. We only owned it 7 weeks! Not normal! They were nice out to be a total LEMON. Cost us almost $3000 in repairs and then it stopped running altogether. We only owned it 7 weeks! Not normal! They were nice enough to let us return it and purchase a different used vehicle. If that were the end of the story, I would have rated them better. HOWEVER...since buying the second (replacement for the original) vehicle, we have had nothing but trouble with the paperwork! ALL OF THE ERRORS ARE ON THE PART OF GRESHAM TOYOTA! I've heard all the excuses (new employees, someone must have misplaced that, the finance guys didn't put that in the file, that happens in a different department, etc) and am TIRED of dealing with their incompetence. We haven't even made our first payment on this car yet and I have had to fix 5 errors that were THEIR ERRORS! I just want to be done with having to deal with these people. We dealt with numerous people. While the people are very nice, they don't seem to know what they're doing. I will NEVER buy another car from them and will tell everyone I know that this dealership is to be avoided at all costs. More

Gave me a price over the Internet. Asked other dealers to match and none could. No big push to upsale. Nice people great experience. Unlike other dealers they did not bad mouth competition. match and none could. No big push to upsale. Nice people great experience. Unlike other dealers they did not bad mouth competition. More

Knowledge of vehicle was zero, blatantly stated he did not like or know anything about the vehicle, and answered questions with "It could", "It might", and "I don't know". Couldn't open hood, or figure ou not like or know anything about the vehicle, and answered questions with "It could", "It might", and "I don't know". Couldn't open hood, or figure out alarm system. Car itself did not start. Stated "I don't like Jeeps, I try to stay away from them." We came with intentions to buy. He mentioned other salesmen had been out there to figure out the car, but he never offered to get someone with knowledge of vehicle. More

Very layed back, no pressure to buy, answered all my questions, had what i wanted in stock, very happy with truck i bought, excited about very first new vehicle. questions, had what i wanted in stock, very happy with truck i bought, excited about very first new vehicle. More

Good customer service, seemed to really listen what we wanted and didn't try to push another car onto us. We really appreciated the time. wanted and didn't try to push another car onto us. We really appreciated the time. More