Gresham Toyota

Sold me a car with a very expensive service and warranty plan which the service basically expired after 5 oil changes. Not even $500 in value when I paid several thousand for the service. They fought me on plan which the service basically expired after 5 oil changes. Not even $500 in value when I paid several thousand for the service. They fought me on the most basic things after forking over all this cash, wouldn't even perform an alignment on a used car they sold me days after buying it. I sent family here to buy vehicles and we have all had very poor service experience where it feels like you want to do the most bare minimum work unless we are offering additional cash to the thousands we have already spent. Worst of all? Your service techs told me I had no recalls yet I have a failing airbag sensor and have multiple unaddressed recalls for this vehicle, frankly I think that isn't even legal for you to ignore and it's appalling treatment of a customer who gave you nearly $3000 out of pocket down payment and accepted paying for your $7000 of service and warranty work. You shouldn't have made the deal with me if it was so not worth your while. More

If you’re buying a vehicle, learn about a car salesman’s tactics. If you have purchased a vehicle and need warranty or service work, expect to wait longer than their estimate. tactics. If you have purchased a vehicle and need warranty or service work, expect to wait longer than their estimate. More

Everyone was very nice. The shop area looked very clean as was the waiting area The shop area looked very clean as was the waiting area More

Everything was top-notch from the moment I got in there to the time I picked up my vehicle. Best of all is my vehicle is running perfectly. The only thing I did not appreciate was getting a text from Scarl to the time I picked up my vehicle. Best of all is my vehicle is running perfectly. The only thing I did not appreciate was getting a text from Scarlet concerning how high demand my vehicle was wanting to give me an offer. Here’s her text to me while I was in the service area talking with Brandon about my truck. I find this highly inappropriate. Hi Acu-builders, this is Scarlet, from Gresham Toyota. The Toyota Tacoma you brought in for service is in high demand and we'd like to buy it. Can I text you my offer? Reply YES to see it. It's worth considering! By texting YES you accept terms http://athb.us/t. STOP to opt-out. I opted out. Please make her stop doing this! Otherwise, Gresham Toyota was the best! More

Always good service! The staff are very helpful, skilled and knowledgeable. The wait time is a bit long (they are very busy) but worth it. The staff are very helpful, skilled and knowledgeable. The wait time is a bit long (they are very busy) but worth it. More

Dealership not problem- Brandon Bodmer service rep Big Problem! He did not listen or respond well to my service requests. Problem! He did not listen or respond well to my service requests. More

Joshes was very friendly and helped with an issue with our tires. He was very professional. Was able to see the problem right away. our tires. He was very professional. Was able to see the problem right away. More

It was a good experience as I got my scheduled maintenance done and two ither needed services. maintenance done and two ither needed services. More

Dan was so helpful and knowledgeable. I appreciate your shuttle service as well! Thank you I appreciate your shuttle service as well! Thank you More

Brandon was very helpful to get my vehicle service on my extended warranty which other dealership could not do it and were asking me to pay $1600 for the service. extended warranty which other dealership could not do it and were asking me to pay $1600 for the service. More