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Gresham Toyota
Gresham, OR
957 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 957 reviews
June 24, 2012
I feel I was a victim of a bait and switch deal on the part of the salesman and the dealership yesterday when my husband and I stopped by to look at cars. We found a car we liked very much. The price on part of the salesman and the dealership yesterday when my husband and I stopped by to look at cars. We found a car we liked very much. The price on the car in a big orange tag was $14,500.00. The salesman never once questioned the price as we drove the car and talked about it. We set down to do the paper work and all of the sudden "oh my, that is not the correct price." Let me talk to my manager. They would not honor the price on the car, even though all of the information on the key was also on the sign in the window. I feel they took advantage of us as senior citizens, thinking we would fall for this. I, personally, do not believe this was an error. They wanted us to pay $2,352.00 more than the salesman quoted us. I want to get this information out to as many people as possible so that they will not have to go through the upset and disappointment that this caused us. I am using all avenues available for everyone to see. Do not do business with this company. More
by marymcd
Employees Worked With
Lonnie Timmons
June 24, 2012
Andric was very friendly, informative, and accommodating. He kept showing me cars that were in my price range until I found a few that I liked. He was very amenible to testing driving as many vehicles as I He kept showing me cars that were in my price range until I found a few that I liked. He was very amenible to testing driving as many vehicles as I wanted. He negotiated a price that allowed me to purchase a service contract on the used vehicle that I bought. More
by kristinakemp13
June 13, 2012
Great group of individuals working for Gresham Toyota. No pressure, listened to what I wanted and worked a deal to get me the best financing possible. Would have liked the process to move faster, took around pressure, listened to what I wanted and worked a deal to get me the best financing possible. Would have liked the process to move faster, took around 4 hours but overall friendly, helpful and professional treatment. I would recommend Gresham Toyota!! Shout out to Kenny!! More
by chiefsfan1830
Employees Worked With
Lonnie Timmons, Kenny Shonk
June 06, 2012
If you want a peak experience from beginning to end, you need to speak with Dan Roemmich at Gresham Toyota. He has done exhuastive study regarding product and delivers it with military precision and a very need to speak with Dan Roemmich at Gresham Toyota. He has done exhuastive study regarding product and delivers it with military precision and a very pleasant personality. He was patient and allowed us the time we needed to make a decision so we felt very comfortable. Another thing that really set Dan apart was that he knew his inventory by memory and because he is also the finance director of the dealership, he was easily able to provide us with a lot of alternatives we had not even considered. You aren't just in good hands with Dan, you are with the very best! PS. He really is THAT good! Chris Wagner More
by chriswagner
May 31, 2012
Great experience buying the car. There are a few minor issues. Gresham Toyota needs to change your policy to allow the purchase of a car on a credit card. The $4k limit is non-logical except if your issues. Gresham Toyota needs to change your policy to allow the purchase of a car on a credit card. The $4k limit is non-logical except if your are pushing the Toyota loan department. I am not impressed with this policy and if you want me to purchase more from Gresham Toyota, it need changed imediately!!! More than 2 keys need to be supplied with a car. It should be a minimum of 4. If it was not such a pain and time consuming process and expensive, I would not complain. That leaves me with a bad taste for the "car-buying" experience. Who wrote this requirement that it has to be a minimum of 25 words. More
by kimishere
May 30, 2012
I told Lonnie this by email also....the quality of the I told Lonnie this by email also....the quality of the detail on the car was pretty poor. Would be nice to buy a car from a dealership and not have t I told Lonnie this by email also....the quality of the detail on the car was pretty poor. Would be nice to buy a car from a dealership and not have to go home and immediately clean it up. Asked for it to be taken care of before we left and it wasn't done. Other then that the experience was nice and all employees were nice. Thanks Willy More
by Wgiddings67
Employees Worked With
Lonnie, Lonnie Timmons
May 28, 2012
They offered to match the Costco's $200 over invoice. Instead I received $200 over Retail. Not the same! I did receive the promotional discount though. My fault, I should have caught it earlier instead o Instead I received $200 over Retail. Not the same! I did receive the promotional discount though. My fault, I should have caught it earlier instead of after the papers were signed. More
by LarryHart
May 28, 2012
Gave a deposit and was promised a particular vehicle in early May ( 4 week wait). Vehicle came in "damaged" and I was told that even though I had given a deposit, I had to go to the "back of the line", as early May ( 4 week wait). Vehicle came in "damaged" and I was told that even though I had given a deposit, I had to go to the "back of the line", as the vehicle I wanted was in high demand. I was told it would be 2 - 3 months, and I would not have the vehicle in the 10 week window I had allowed in order to get it here in time for my daughter's college graduation. I liked Amanda and we originally ordered from Gresham because of her. I do not blame Amanda; I feel sorry that Management did not take this opportunity to teach her what true customer service is all about. Gresham Toyota should have bent over backwards to make up for the vehicle coming in damaged after the 4 week wait. Instead, I was left on my own to procure the vehicle. After hours online, I found the vehicle I wanted, and though it ended up costing me an additional $1,000 I now have the vehicle for my daughter. Thanks in no part to Gresham Toyota. All they told me is that they would do the best they could. No phone call or communication in the last two weeks! They could have done everything I did but chose not to. Perhaps it was because I live three hours away and thought an unhappy customer that far away would cause them no damage. Total lack of integrity. They just didn't care. More
by Unhappy Gary
May 12, 2012
Dan Roemmich is the best salesman that i have ever meet in all the years i have purchased a vehicle new or used. I love my new ford focus and when the time comes to buy a new vehicle again i will be sure t in all the years i have purchased a vehicle new or used. I love my new ford focus and when the time comes to buy a new vehicle again i will be sure to come and see you for my next purchase. More
by hillsteve36
May 09, 2012
It was an over all wonderful experience. We traded in our 2001 Ford Ranger that had 95,000+ miles on it and they gave us over a thousand dollars more for it than I thought it was worth. Great experience . Lo 2001 Ford Ranger that had 95,000+ miles on it and they gave us over a thousand dollars more for it than I thought it was worth. Great experience . Love my new 2012 Tacoma 4x4. More
by kwb737
Employees Worked With
Nick Bernal
