
Gresham Toyota
Gresham, OR
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I was looking for a mid size SUV, before going to Gresham Toyota I thought I had already made up my mind on another vehicle, but was truly impressed with the quality of the 4 Runner. However the way I was tr Toyota I thought I had already made up my mind on another vehicle, but was truly impressed with the quality of the 4 Runner. However the way I was treated by Jim Lane and the other staff is what sealed the deal. There was very little pressure and I was givin time to think about the purchace overnight. When I returned to the dealership the same deal was on the table. Jim was very courtous and did everything possible to get me what I wanted. He made me feel like a valued customer. Shortly after my purchace I had the heated seats installed, they work great. The parts and service department took very good care of me and a rental car was provided without any additional cost to me. I am very happy with my purchace and with the experience. More
Cameron was extremely helpful and friendly. He was professional and made the whole experience wonderful and enjoyable. We really could not have asked for a better experience buying a car. There need t professional and made the whole experience wonderful and enjoyable. We really could not have asked for a better experience buying a car. There need to be more people in sales like him. More
This buying experience was wonderful. I was very anxious as I have been a Honda owner for many years and had a good relationship with a local Honda dealer. I went to three other dealerships (Toyota and one as I have been a Honda owner for many years and had a good relationship with a local Honda dealer. I went to three other dealerships (Toyota and one Acura with a used Prius V ) Adrian was wonderful, when I arrived he had the used Prius V out in front ready for me to look at. The car was very nice but not quite what I wanted. He readily had a new 2012, only V left on the lot. It was a sell. They did not jerk me around, I told them what I had to spend including my trade in (I had done tons of research) and they accepted that. Deal done--painless. Travis also helped me with the paperwork, explaining options in a very educated manner but not pressure to buy. I just dread buying cars and almost went to Honda due to trust, even though they didn't have a Hybrid with cargo space which I need. I feel so safe and happy with my new Prius V (ee) More
The story begins with me going into Beaverton Toyota to lease a brand new 2013 Scion XB. I was 100% sold on the car after I left their dealership on Sunday. I made an appointment to come back and purchase lease a brand new 2013 Scion XB. I was 100% sold on the car after I left their dealership on Sunday. I made an appointment to come back and purchase the vehicle on Monday. There was no more selling that they could do to seal the deal. The problem was that they simply could not find the car in the color that I wanted. I even told them that I would go against my original color choice if it meant that I could get the car that day. They had me sitting in their lobby for 6 hours on Monday giving me false hope the whole entire time that I would be driving off their lot that day. After about 5 1/2 hours I decided to call myself around to local dealerships to see if I could actually get the one that I wanted. I found the phone number for this dealership online and gave them a call while sitting in Beaverton's lobby. This is when I reached Adrian. I told him my situation and he jumped on the opportunity to produce the product that I wanted. He found the exact car that I wanted in the right color and had it all set up to be sent from WA for me. He produced all of this before Beaverton could even give me an answer about anything. I stormed out of Beaverton with no car on Monday. Adrian had the car drove down to Gresham for me first thing on Tuesday. He even stayed at the dealership with his young daughter until 10:15pm to see the deal through. I could not have been more irritated and over the car buying process when I arrived at Gresham Toyota/Scion but Adrian restored that for me and I am now an extremely excited and proud owner of my 2012 Scion XB. It's beautiful and you have a 100% guarantee that this dealership and Adrian will be receiving my business and the business of anyone in my life who knows how to take some good advice from me. More
Lonnie was great! He gave us time and space to look around, and then was helpful and friendly when we were ready to ask questions. He never made us feel pressured. I feel back that it took me so long t around, and then was helpful and friendly when we were ready to ask questions. He never made us feel pressured. I feel back that it took me so long to get around to writing this review! We bought our new Toyota Corolla in June, and I meant to post this right away, but time got away from me. My husband and I both enjoyed working with Lonnie and also the finance person, Ted. We met the people in the service department, and everyone was very friendly. We have already had our first tune up and everyone was very nice then too. I honestly have no complaints at all! More
Adrian was great to work with. He was engaging and interested in helping us get the car we wanted. We appreciated his relaxed style and his willingness to answer all of our questions. He was easy to interested in helping us get the car we wanted. We appreciated his relaxed style and his willingness to answer all of our questions. He was easy to work with and honest. There was never any pressure. We would recommend Adrian to anyone! More
I gave you top rating because I got top service from the salesman Jim Lane to the FI man. Jim worked out a price that I could afford, low on tradein but not his fault. Paying cash I breezed thru the rest salesman Jim Lane to the FI man. Jim worked out a price that I could afford, low on tradein but not his fault. Paying cash I breezed thru the rest of the tranaction. Jim is number one inmy book. Micki Day More
I took my 15 yer old daughter into Gresham Toyota to look for her first car, I wanted her to have an open mind in her decision, I met Travis there after work one night he has always been a patient and upfron for her first car, I wanted her to have an open mind in her decision, I met Travis there after work one night he has always been a patient and upfront with me about anything I wanted or needed. I have purchased 5 vehicles from Gresham Toyota 4 of those vehicles from Travis. I have refered numerous customers to Gresham Toyota that have purchased vehicles and will continue to do so. Can someone hook me up with a "honk" tundra banner? More
Enjoyed relaxed, no sales-pressure approach in your staff helping in sale of used Camry. Sale was handled chiefly by Ken Aiken, while Josh Stewart patiently answered many questions the day before sale. Ken helping in sale of used Camry. Sale was handled chiefly by Ken Aiken, while Josh Stewart patiently answered many questions the day before sale. Ken demonstrated patience and friendliness and willingness to get us familiar with vehicle operation. We offer you one suggestion to all sales persons: If the client (like me) did not test drive the late-model car, he or she may not know just how to remove the key from the ignition after shutting motor off. It took me some nervous moments to fiddle with it while at a restaurant with my wife wating inside. Then I stumbled upon the need to shove the key into the column for the final twist. Sometimes you have to second-guess folks who have only driven older cars. More
Travis is friendly and got the job done for me. It was an easy sale but he made the experience simple for me. I really appreciate the help from Gresham Toyota and if I ever need another truck, this is where easy sale but he made the experience simple for me. I really appreciate the help from Gresham Toyota and if I ever need another truck, this is where I'll go! I'll make sure to refer anyone looking to you guys. Keep up the good work :-) More