Gresham Toyota
Gresham, OR
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We went looking for a car for my husband and we were able to take the time to really get to look over and test drive the car we were interested in. We never felt any pressure and were listened to. We knew th to take the time to really get to look over and test drive the car we were interested in. We never felt any pressure and were listened to. We knew this place had a good reputation by word of mouth, but we were happy to see that it was a VERY comfortable experience. If you aren't ready to buy, they are ok with that. We ended up buying a car for me, and Kenny Shonk was great at making sure I was able to get everything I wanted with my new car and making sure I was well cared for in the whole process. No dealing with multiple people, no games, just honest and GREAT service. Now that I have my car, I am greatly impressed by service! These people really CARE about their customers and offer the most respect I've seen at any buisness. I was not only impressed by how I have been treated and how my car is cared for, but in witnessing the care I've seen given to other customers. I continue to bring my car here 20 some miles away from home, even though I'm a few blocks from another dealer in my town. More
My family has always had fabulous experiences over the last couple years with Gresham Toyota, especially, Kay Caldwell and this is why my brother brought me to this dealership. We have now bought 3 vehicl last couple years with Gresham Toyota, especially, Kay Caldwell and this is why my brother brought me to this dealership. We have now bought 3 vehicles from Kay. Kay is an outstanding salesman that does not use "pressure tactics" and I like that. Kay, as well as other employees made me feel very welcome. Kay respected my financial limits and did his best to work with me and get me into a car. A beautiful car, might I say. I am now the proud owner of a 2005 Toyota Scion. I would/will highly recommend Gresham Toyota and Kay Caldwell to all my friends and family. Kay is like the ultimate role model for what I feel a salesman should be. Thank you for the awesome experience. Sincerely, Carolyn More
This is a great dealership to work with. Second new vehicle I've purchased in two years. They really know how to take care of their customers and I highly recommend to my friends and family. Small town vehicle I've purchased in two years. They really know how to take care of their customers and I highly recommend to my friends and family. Small town service where they know your name and treat you like family! Everything went smoothly. More
Lonnie is extremely knowledgeable. Noticing how old my car was immediately explained all the new safety features. Toyota's have kept me safe for 30+ years. So I hoped they had not done away with anything car was immediately explained all the new safety features. Toyota's have kept me safe for 30+ years. So I hoped they had not done away with anything important. So we moved on to the hand free calling, connect your smart phone. This man didn't even flintch when I said I don't believe in talking & driving & don't have a 'Smart Phone'. Well, do you have a cell phone? Yes. We then went onto music. This is where you connect IPod. Of course; I don't have one. After he patiently showed my other models; I was still sold on getting my 3rd Corolla & went home with 2 offers. Day 2 was back for 'nagigation' instructions; my husband thought that was important. This man is a "SAINT". So patient! He even has my cell phone connected & magic; I can call anyone in my address book. I can talk to my car & my navigation works! These happened the day after the sale! I flunked navigation the night I bought the car. Lonnie really follows up after the sale! He goes the extra mile. As for service department. They are the best! This is a few decade recommendation! When I tell my friends about my new car & experience; they just laugh - knowing me; but want Lonnie's card. I wanted a basic Corolla; oh my - I have every feature & love it! If you don't have an IPod. Lonnie showed me how a Nano works just as well. Amazing car! I would have kept my old one if it weren't for Lonnie. NO PRESSURE! Excellent saleperson! I highly recommend you talk to Lonnie & definately go to Gresham Toyota. More
We went to many other dealerships. some other dealerships showed us cars that were broken and had high miles and weren't even cleaned. At other dealerships we were promised things that never existed to begin showed us cars that were broken and had high miles and weren't even cleaned. At other dealerships we were promised things that never existed to begin with. Then we went to Gresham Toyota. Both of the people I dealt with were very honest, friendly, and professional(not to mention quick). The van we were shown was the nicest vehicle we had been shown in all of our looking(low miles,good looking). They even gave us a warranty!!!! That was NEVER offered at ANY other dealership. Basically, I would highly recommend this place to anyone. I have a credit rating of 0. not no credit. 0 rating credit! And they got me a GREAT van and a payment i could live with. THANK YOU GRESHAM TOYOTA! WE WILL BE BACK!!!! DUN DUN DUN!!!! More
I purchased a new Rav4 from Nick Bernal last Saturday, This young sales associate with Gresham Toyota is possibly one of the most knowledgeable people I have ever had the pleasure of dealing with, He guid This young sales associate with Gresham Toyota is possibly one of the most knowledgeable people I have ever had the pleasure of dealing with, He guided us with our purchase and with every Question my wife or I had, well he knew the correct answers without having ask someone else or look it up in a book, We love the car and will for years. It was a pleasure working with this young man. Thank You Nick More
Tommie J. was extremely helpful and all the staff I interacted with were friendly and knowledgeable. I am extremely happy with their efficiency and showroom as well. interacted with were friendly and knowledgeable. I am extremely happy with their efficiency and showroom as well. More
It was cold raining and Josh had just given up his coat for a young couples child that had bought a new car that night as well. I thought this was a veryy fine act of kindness and a step beyond providing a for a young couples child that had bought a new car that night as well. I thought this was a veryy fine act of kindness and a step beyond providing a customer a great shopping venue. Josh was friendly, knowledgeable, and direct with answering my questions. love the new Tacoma and will be back to buy the Hybred (100 mpg) very son and will ensure Josh is my sales person. Good man and good no preasure car lot. More
Compared to my experience with another Toyota dealership, Gresham Toyota made much more of an effort to get my business. They were able to get the sale because of this. I had a good experience and I would Gresham Toyota made much more of an effort to get my business. They were able to get the sale because of this. I had a good experience and I would recommend them. More
First new car purchase and received wonderful service. Nick Bernal was very informative and went out of his way to answer all my questions. Was not pushy which was greatly appreciated considering it took Nick Bernal was very informative and went out of his way to answer all my questions. Was not pushy which was greatly appreciated considering it took me several weeks to decide. More