Gresham Toyota

Telephone system is unacceptable Having an emergency, I called for the service advisor. I was given a recording to leave a message. After 1/2 hours I called again..no return to my ca Having an emergency, I called for the service advisor. I was given a recording to leave a message. After 1/2 hours I called again..no return to my call. After another 1/2 hour I called again and demanded help. I was never put in touch with a service advisor and had to go through a sales person to get help. I have been going to Gresham Toyota for 10years with my vehicle and the service has always been excellent. This is all about customer service and the telephone system you use. More

Got my 4runner! So I originally bought a 2013 Honda pilot, but after driving it for 5 months I really felt the urge to get something funner and more of an suv then a So I originally bought a 2013 Honda pilot, but after driving it for 5 months I really felt the urge to get something funner and more of an suv then a mini van. I stopped by the dealership just to test drive the 2015 4runner, Vlad olenin was really great at helping me out, knew a lot about the suspensions and specs of the 4 runner which I greatly appreciated it. I specifically told him what I hated in suvs and what I liked. Without bias, he was able to satisfy my urge for a funner, more truck like vehicle for my family. Vlad also then helped crunch some numbers too and did a great job explaining how things worked!!!!! I was able to trade in my pilot with a good price and was out on a 4runner!!!!!!! Thanks vlad!!!! More

changing oil 4 days ago Took my car for oil change ,after one hour the employee told me oil was changed, .tires rotated and my car needed new tires and alignment . Specified Took my car for oil change ,after one hour the employee told me oil was changed, .tires rotated and my car needed new tires and alignment . Specified alignment was done 2 months ago ,employee said he actually did not checked alignment but when the tires are changed alignment have to be done .What make me to wonder is they did not even rotate my car's tires-this happened before. I signed the tires with chalk to make sure I can trust them, nothing happened, the tires was not even rotated after 10000 miles. How I can trust them anymore?This way I'm not even sure if the oil was changed.I'm was speechless when I looked at my car tires,did not even said anything,just drove at Less Shwabs and rotate the tires ,also finding the truth-I can drove another 10000 miles with my car's tires...soooooo disappointed,just 4 days ago... More

Fast, Easy, Comfotable Asia was so fantastic! The whole process with the Internet team was super easy! It was the best car buying experience I've ever had! Asia was so fantastic! The whole process with the Internet team was super easy! It was the best car buying experience I've ever had! More

Swagger Wagon I was looking to trade in my 2011 Sienna and upgrade to the newest version of the swagger wagon. I found a Sienna SE that I fell in love with. Jarvis I was looking to trade in my 2011 Sienna and upgrade to the newest version of the swagger wagon. I found a Sienna SE that I fell in love with. Jarvis was able to help me get what I owed on my 2011 and figure out a payment that I could afford on the new 2015. I swear he knew the words to all the swagger wagon commercials, needless to say he kept me laughing. He said I was buying the van his wife wanted, now he was off the hook. More

fantastic experience I bought a 2015 Toyota 4 Runner from Matt and Dan. The customer service was exceptional! I shopped around for several weeks and I received the very be I bought a 2015 Toyota 4 Runner from Matt and Dan. The customer service was exceptional! I shopped around for several weeks and I received the very best deal from Matt. He made my buying experience one that I will not forget. Zero stress or pressure to add anything or buy something that I wasn't interested in. I will recommend Gresham Toyota to my family and friends and will always shop there first in the future. More

Great Service = Great Experience I recently purchased a 2015 Toyota Camry and the experience was superb. Vlad was my sales rep and the guy was a prime example of sales done right; ext I recently purchased a 2015 Toyota Camry and the experience was superb. Vlad was my sales rep and the guy was a prime example of sales done right; extremely knowledgeable on Toyota vehicles and the available deals for different types of consumers, interested in servicing the needs of the customer first, and very friendly. I never once felt pressured during the experience yet I was able to walk out with a new car that same day. He helped me find the right car at the right price. The finance director was also very helpful and helped us close the right deal. HIGHLY recommend going to Toyota Gresham and working through Vlad - 5 Stars from me! More

Great Experience I knew I wanted a low-miles used Camry and found one at Gresham Toyota through an AARP newsletter link. It sounded perfect and was. Desi was knowledge I knew I wanted a low-miles used Camry and found one at Gresham Toyota through an AARP newsletter link. It sounded perfect and was. Desi was knowledgeable, friendly, helpful, and most of all, we just "clicked." Her main goal seemed to be to make it a positive experience for me, and she was there to help.There was never any high pressure or pushiness, like we sometimes hear about or experience with car sales. She guided me through the whole process, making everything as easy as it could have been. And David in the finance department gave me all the details I needed and walked me through the paperwork, taking my questions with patience. The whole process took several hours, but I left the dealership more than satisfied with my purchase, because I got exactly the car I had in mind. More

Fast, friendly, and amazing customer service!!! We bought a 2015 4runner trail from Gresham Toyota. Vlad was our sales rep and I gotta say he was one of the most easiest and knowledgeable sales pers We bought a 2015 4runner trail from Gresham Toyota. Vlad was our sales rep and I gotta say he was one of the most easiest and knowledgeable sales person we've ever worked with. He really knows Toyotas and is very friendly and not pushy. The transaction went smooth starting from our trade in and ending with the financing. We came in later in the evening and Vlad and the sales manager as well as the finance guy stayed past closing to finish our purchase. Thank you to Vlad and all of the Gresham Toyota team for helping us with our purchase. I recommend Gresham Toyota to anyone looking for a car. More

Low stress It was a low pressure sale for the most part. Purchased late in the day so the wait for the financing was a bit long but overall a good experience. It was a low pressure sale for the most part. Purchased late in the day so the wait for the financing was a bit long but overall a good experience. More