Gresham Toyota
Gresham, OR
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What free oil change?? Bought a Prius August 2014. Went to dealer for oil change and factory-free 5000 mile service Feb. 2015. I'm supposed to get free oil changes every Bought a Prius August 2014. Went to dealer for oil change and factory-free 5000 mile service Feb. 2015. I'm supposed to get free oil changes every 5000 miles for two years. Car went into service department. Paperwork at that time said oil change was done. John the manager (grey hair) said that the oil change was NOT done but that when I brought the car back in 6 months, THEN the oil change would be done. So, I bring the car back in 6 months (July 2015). The guy in the service department tells me that the car is due for 15,000 mile service even though it only has 14,000 miles on it. I say, I want an oil change done because John the manager last February says the oil change wasn't done. This guy says, the oil change was done. And we have an argument. Finally, I said fine, it's been 5000 miles, I want the next free oil change done. He says, well, when you bring the car back for the 20,000 mile service THEN we will do the oil change. What is this ... ? Can't / won't do a 5000 mile oil change even though they are free for 2 years??? Double talk, mumble jumbo, confusion. What do they do for service anyway? Check the tire pressure and put a bottle of water in the car. I wanted an OIL CHANGE, dudes. What's up? Unbelievable. Never going back there. Jiffy Lube is calling to me.... More
I bought my new Camry last month. I have bought many cars in my life and this was my best experience!! No pressure sales and didn't take all day. I got a great interest rate , great pr I have bought many cars in my life and this was my best experience!! No pressure sales and didn't take all day. I got a great interest rate , great price and I'm very happy with my Camry. I now recommend all my family and friends to Gresham Toyota. More
Awesome!!! I had an amazing experience at Gresham Toyota. Paul is great that he offered the best service for my car purchase. What a professional car sale associ I had an amazing experience at Gresham Toyota. Paul is great that he offered the best service for my car purchase. What a professional car sale associate!! More
Awesome experience. Vlad was helpful and knew his stuff We just purchased the Prius C and had a really great experience with Vlad our sales guy. The man knew his stuff in terms of specs on vehicles, what fi We just purchased the Prius C and had a really great experience with Vlad our sales guy. The man knew his stuff in terms of specs on vehicles, what financing options were available to us, and what car would be best for our circumstances considering our needs and our budget. He wasn't pushy but was able to get us a fantastic deal. The finance director was also very helpful and was willing to negotiate on terms, very reasonable and helpful. Overall, we rank the experience 5 Stars and highly recommend going through Vlad. More
Best dealership i have ever been to. Words can not do enough to explain how good my experience was. Travis and Vlad were very respectful and knowledghble. I would send family to them if I Words can not do enough to explain how good my experience was. Travis and Vlad were very respectful and knowledghble. I would send family to them if I could. Overall I am so pleased with them I will be returning again! More
Never In My Wildest Dreams Because of Krista Larson I was able to drive off the lot with a brand new 2015 Scion XB! She really did everything she could and accomplished it all. Because of Krista Larson I was able to drive off the lot with a brand new 2015 Scion XB! She really did everything she could and accomplished it all. I was the one sweating lol. She is absolutely amazing at what she does and I highly recommend seeing her if you're in the market for a car! Thank you again Krista and Gresham Toyota!!! P.S. Krista, if you can see this...IM IN LOVE WITH MY CAR!!!!!!! #TeamKristaLarson More
Poor customer service & Not express maintenance as advertise I took my 2010 Tacoma in for an oil change Friday July 10th and I was treated as an inconvenience. They told me that they were busy and I would need t I took my 2010 Tacoma in for an oil change Friday July 10th and I was treated as an inconvenience. They told me that they were busy and I would need to schedule an appointment. One service employee was friendly while the other that I encountered was rude. I have had issues in the past regarding their service dept. being dishonest regarding repairs needed when I was in for an oil change and will never return after this last encounter. More
Amazing experience! We are very happy with our experience at Gresham Toyota! Vlad Olenin was great! He was very professional, understanding, patient, and kind! We will no We are very happy with our experience at Gresham Toyota! Vlad Olenin was great! He was very professional, understanding, patient, and kind! We will not hesitate to send our friends and family to you guys when they are ready to purchase a new vehicle! Thank you for providing excellent service! More
excellent job Nick Bernal and Paul Pancenko did excellent job Made our car buying process very easy. I had a very good experience I will recommend it to everyone T Nick Bernal and Paul Pancenko did excellent job Made our car buying process very easy. I had a very good experience I will recommend it to everyone Thank you! More
A Great Experience! Pavlo Pancenko and Nick Bernal great job. Made our car buying process easy and fun. we would highly recommend them. we would Definitely shop there a Pavlo Pancenko and Nick Bernal great job. Made our car buying process easy and fun. we would highly recommend them. we would Definitely shop there again. More