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Gresham Toyota

Gresham, OR

Overview
Reviews
4.7
1,205 Reviews
Call Dealership (503) 465-4646
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950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,205 reviews

May 16, 2024

Alex is an excellent and professional service representative. He was kind and friendly and addressed all of my concerns in servicing our 2023 RAV hybrid. More

by User-f7cc0bee40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 16, 2024 -

Gresham Toyota responded

We're glad to know that Alex provided excellent service during your visit at Gresham Toyota. We appreciate the feedback and we'll make sure he gets recognized for his professionalism! Safe travels in your 2023 RAV4 hybrid!

May 14, 2024

Untrustworthy. From sales to service the whole lot of em are liars. They lied on the sale. Have lied on the Toyota Care Service program and have lied to me while ge More

by beldar33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drake Howard
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May 14, 2024 -

Gresham Toyota responded

I'm very sorry to read about your experience. We strive for transparency and honesty in all our interactions, so it's concerning to see we've fallen short of that with you. I'd like for us to have the opportunity to address these issues directly - please reach out to the email below with your full name and phone # and I'll have one of our store managers contact you to try and find a resolution to your issues. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

May 13, 2024

Alex was extremely helpful and knowledgeable. He greeted me immediately when I pulled in. As an old balding man, his hair was glorious, almost reminded me of a young Goku. I’ll be back again for More

by riotguy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 14, 2024 -

Gresham Toyota responded

We're delighted to know that Alex was able to assist you so well at Gresham Toyota! We look forward to seeing you again during your next service visit. Safe travels until then!

May 13, 2024

Good inventory, pleasant staff. ..but as with any other dealership, make sure you understand everything. More

by fstokes22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April in sales, Jordan, and Jason in finance
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May 14, 2024 -

Gresham Toyota responded

Thanks for the review! We're glad you found our staff pleasant and our inventory to your liking at Gresham Toyota. And yes, we always encourage our clients to ask us any questions they have!

May 12, 2024

Wonderful experience, as always. The customer service at Gresham Toyota is excellent and the job is always done well. More

by ach1817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 13, 2024 -

Gresham Toyota responded

We're so glad to know you had another wonderful experience at Gresham Toyota! We always strive for excellent customer service and a job well done. Thanks for your review!

May 12, 2024

I had my car serviced at Gresham Toyota this week. It was a great experience. The staff was courteous and made excellent recommendations to keep my car running well. More

by Great granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Lazaro
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May 13, 2024 -

Gresham Toyota responded

We're glad to know you had a great experience with our service team at Gresham Toyota! Your feedback is appreciated and we look forward to helping keep your car in top shape. Safe travels!

May 12, 2024

everything was just great, the employees tried to do everything as quickly as possible, were very friendly and went to meet you More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Delay, Paul Panchenko
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May 13, 2024 -

Gresham Toyota responded

Diana, we're glad to know our team at Gresham Toyota provided you with a great experience! We always aim for efficiency and friendliness. Thanks for the review!

May 12, 2024

Everyone is very helpful they all seem to love their jobs! It’s a beautiful and comfortable dealership! I love Gresham Toyota! More

by jwallacevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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May 13, 2024 -

Gresham Toyota responded

Thanks for the love! We're glad to know you had a positive experience at Gresham Toyota and found our team helpful. Enjoy your new ride!

May 11, 2024

Service fine. Cookies good. Very few new cars to look at or test drive Fifteen More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 13, 2024 -

Gresham Toyota responded

Thanks for sharing your feedback with our team at Gresham Toyota. It's great to hear you had a positive experience overall and we encourage you to reach out if we can further assist you in any way.

May 10, 2024

Always a great experience. Michael accominated my needs with professional service. I had to leave the car and go to a meeting and was given a courtesy ride to and back. More

by petesturf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stone
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May 13, 2024 -

Gresham Toyota responded

We're glad to know that Michael and our team at Gresham Toyota were able to accommodate your needs professionally. Thank you for sharing this positive experience, we appreciate it!

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