Gresham Toyota

Dan Roemmich Extraordinaire Gresham is lucky to have Dan working for them. He made me feel comfortable and was he was very knowledgeable. I especially liked his sense of humor Gresham is lucky to have Dan working for them. He made me feel comfortable and was he was very knowledgeable. I especially liked his sense of humor. More

Loyal Toyota customer just not to Gresham Toyota Our 2007 Prius was totaled in 2017 and needed replacing. In the past I had purchased Toyotas from Gresham Toyota. They also serviced our 2007 Prius. Our 2007 Prius was totaled in 2017 and needed replacing. In the past I had purchased Toyotas from Gresham Toyota. They also serviced our 2007 Prius. So April 2018 I decided to purchase a new Prius from Gresham Toyota. I prefer red, which Wilsonville had advertised. I asked the Gresham salesman and sales manager if they would call and see if Wilsonville would do a trade, That way I would have the red Prius and Gresham would get the sale. Trading cars between dealerships use to be a normal practice when a dealership did not have the car the customer wanted. Their reaction was childish as if I was asking them to do something terrible immoral and refused to call. I should have walked, but didn’t. We did purchase a Prius from Gresham. The salesman said their bonus was based on an evaluation from the buyers. The salesman used an email from his little book saying that way we would not get a bunch of junk mail. Needless to say we also did not receive any type of evaluation form concerning our experience. I sent an email to Gresham Toyota explaining my concerns and did not receive a reply. When Gresham Toyota called to schedule my first oil change I told the caller that I would not be doing business with them. She offered to have the sales manager call me. I still have not heard from the sales manager. The sale seems more important than customer good will. I am a loyal Toyota customer but will never again do business with Gresham Toyota. Keep in mind I had purchased a total of 5 new Toyotas over 45 years. I purchased 4 of these new Toyotas from Gresham Toyota. NEVER AGAIN WILL I PURCHASE ANYTHING FROM GRESHAM TOYOTA. More

Fast and efficient I have been dealing with this dealership since 1993. All questions or concerns have been answered. Recent conversation with Service Manager Clayton I have been dealing with this dealership since 1993. All questions or concerns have been answered. Recent conversation with Service Manager Clayton Birtell was great. He explained subject manners in a easy and understandable manner. More

Gresham Toyota was great Alex was terrific. Will tell anyone to come to see Alex. Thanks to Toyota for a great experience. Scion tC 2012 anyone to come to see Alex. Thanks to Toyota for a great experience. Scion tC 2012 More

I've never encountered such a horribly horrific experience then I did with GRESHAM Toyota. I 100percent got took advantage of being a woman going in and got charged max on everything I purchased a experience then I did with GRESHAM Toyota. I 100percent got took advantage of being a woman going in and got charged max on everything I purchased and on the add on to the over priced Tacoma I got. I was also told I had to get an extra security guard for the vehicle without the option. Later looking over paper work it was a add on. Something I didn't have to get when they told me I did. I was pushed into something I wasn't fully sure about . And the next day when I wanted out of it all no one would help me. After they made their money I was treated so poorly and disrespected with horrible customer service. I HIGHLY recommend to not use Gresham toyota. Definitely go with Gladstone. The guys at Gladstone also told me I could have gotten out of this vehicle in 3 day after the sale but Gresham told me once the ink was dry I was out of luck. No one willing to help me was extremely disappointing and disrespectful. Iam at aloss for words with this whole situation. And put in a extremely bad position financially. More

I worked with Ian, typically I work with Mike. I appreciate how Ian explained both ‘problems’ with my car, listened to me, and gave his honest opinion on what could wait and what couldn’t. appreciate how Ian explained both ‘problems’ with my car, listened to me, and gave his honest opinion on what could wait and what couldn’t. More

We had a fabulous experience with Aimee when we came in to buy our new SUV. She made us comfortable and was very easy to work with. Brian was also great when we got to the financing piece. A great team and to buy our new SUV. She made us comfortable and was very easy to work with. Brian was also great when we got to the financing piece. A great team and wonderful overall experience. Thank you, Gresham Toyota! More

I called and found out that Gresham Toyota had the used car with the options I was looking for on their lot. I ended up working with David Karner from start to finish on the transaction, including on the car with the options I was looking for on their lot. I ended up working with David Karner from start to finish on the transaction, including on the phone and in person and he was an absolute pleasure to work with. The whole transaction with smooth and excited about my new Toyota pickup. Andy S. More