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Gresham Toyota
Gresham, OR
892 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 892 reviews
July 03, 2017
Best Dealership bar none ! Just crossed 400,175 miles Want to know the value of factory service and great service technician ? Got you covered. Our service advisor Rick Michael is truly an exceptional Want to know the value of factory service and great service technician ? Got you covered. Our service advisor Rick Michael is truly an exceptional Individual and professional. His many years of experience in the industry means we get our auto needs taken care of correctly first time every time . Correctly diagnosed . On Budget . On time . Most importantly done right the first time . Get over to Gresham Toyota and see Rick Michael . You will be glad you did. With Rick at Gresham Toyota there is no reason to go anywhere else. Ps. If you miss Rick Michael ask to speak with service Mgr Grant Lord . Grant is very professional , pleasant and easy to talk with and a doer. He gets things done with a bright smile and a handshake . You will be happy to have made his acquaintance . Awesome guy. Carol & Ken R Milwaukie,Or More
by kenbeav1950
Employees Worked With
Service tech Rick Michael & Service Mgr Grant Lord
June 25, 2017
Wonderful! From start to finish everyone at Gresham Toyota were professional and helpful, without any of the stereotypes you expect when car shopping. Asia, my From start to finish everyone at Gresham Toyota were professional and helpful, without any of the stereotypes you expect when car shopping. Asia, my sales woman was truly a pleasure to work with. I suggest you ask for her, as she is also very knowledgable. Thanks again everyone for making my purchase a pleasurable one. More
by Dan Wood
Employees Worked With
Asia Troyer, Nick Bernal, Asia Troyer
June 06, 2017
Dishonest I purchased a van from there. During the test drive an air bag light came on. I asked the salesman about it and he said he would check with the repair I purchased a van from there. During the test drive an air bag light came on. I asked the salesman about it and he said he would check with the repair department. I asked him about it again and he said that they said it was just a minor issue and run it over to Chrysler when i had time and they would be able to fix it no problem. Chrysler ended up not being convenient so I asked Toyota to go ahead and fix it when i came in for an oil change but they did not want to look at it. Took it to Chrysler a year and a half later, two repair shops later and out of a lot of money it is still not fixed. The icing on the cake for me was when I took it in for am oil change and they broke off the top of my gear shift. I started to leave the lot and then noticed it i went back in and the repair rep helped look for the missing piece which they had set up on the dashboard and he ordered parts but i could not believe they never said a word. Sales manager called a few times but just to offer a Toyota instead to sell me. Horrible customer service and misleading sales tactic. More
by Michelle W
Employees Worked With
Scott Moser
May 31, 2017
Great Experience The dealership is very friendly and not pushy. I really appreciated the time the salesperson took to show me vehicles and was impressed by his ability The dealership is very friendly and not pushy. I really appreciated the time the salesperson took to show me vehicles and was impressed by his ability to answer all my questions. More
by TJ
Employees Worked With
Nick Carver
May 31, 2017
Took care of my family twice in 6 months!!! My wife and I purchased a vehicle from Gresham Toyota about 6 months ago. I was so pleased with the service that just a few weeks ago when my old car My wife and I purchased a vehicle from Gresham Toyota about 6 months ago. I was so pleased with the service that just a few weeks ago when my old car broke down (not purchased from Toyota), I went straight to Gresham Toyota. Unfortunately just 2 weeks after the vehicle purchase, it started having some stalling issues (car ran great for over 1000 miles so I believe it was a fluke). I voiced my concerns to Craig and Steve, and they did not hesitate to help. I was able to wash my hands of the previous vehicle and get into a newer one with an awesome warranty!!! Also Russel in financing worked some great magic for getting our financing rate super low. Thank you to everyone at Gresham Toyota for making us feel like family! We look forward to our next vehicle purchase from Gresham Toyota!!!!! More
by chrismichalsen
Employees Worked With
Craig Dolby
May 18, 2017
Lost key fob, found! I would like to have Rick Michael recognized for the great employee he is. He was able to find my missing half of my electronic fob that had been miss I would like to have Rick Michael recognized for the great employee he is. He was able to find my missing half of my electronic fob that had been missing in my car for the last two years. I had all but given up ever finding it. He found it wedged under the drivers seat. Many kudos to him for finding it. Gordon Hubbard, past owner of 4 Prius More
by Beaker64
Employees Worked With
Rick Michael
May 08, 2017
Wonderful, Friendly Service My mom and I went to shop at Gresham Toyota on a whim because she had previously been in contact with Kenny Shonk. We were lucky he was there. I had a My mom and I went to shop at Gresham Toyota on a whim because she had previously been in contact with Kenny Shonk. We were lucky he was there. I had a great buying experienced. We looked at 4 used cars they had on their lot, he was knowledgeable about both Toyotas and there other makes/models. My favorite parts were that he grabbed all the keys from the start and let me look at each before deciding if I wanted to test drive the car. He had a "special" pocket for the cars I wanted to test drive, and one for the cars I said no too. And best of all, he was as excited about my purchase as I was. Upon handing my keys over after I signed all the paperwork, he said, "I found something out about your car." He had located where to turn on the heated seats, as well as a special sun visor for the back passengers. Overall it was a wonderful and friendly experience. If you go, ask for Kenny. He'll get you what you need for the price you want! (Their finance team also got me an excellent APR! Nick gets you through the process quickly and efficiently.) More
by Kailynn D.
Employees Worked With
Nick Bernal, Kenny Shonk
May 04, 2017
2016 Toyota Sienna I had an awesome experience with Brock and Waled. They helper me get a good deal on our 2016 Sienna. I'm sure I'll be back here soon for my 2017 Prius I had an awesome experience with Brock and Waled. They helper me get a good deal on our 2016 Sienna. I'm sure I'll be back here soon for my 2017 Prius! More
by Ren
Employees Worked With
Brock Clement & Waled Mohamed
April 11, 2017
Outstanding sales team and representative, Cody. I am a man of few words. My experience was outstanding and everyone I worked with was friendly and helpful. Will recommend to my friends. I am a man of few words. My experience was outstanding and everyone I worked with was friendly and helpful. Will recommend to my friends. More
by Doug zeal
Employees Worked With
Cort Ballif, Cody Russell
April 05, 2017
Skip this one If you're looking for a dealership with customer service and the ability to talk to a live person skip this one. With the quantity of dealerships ava If you're looking for a dealership with customer service and the ability to talk to a live person skip this one. With the quantity of dealerships available, this one seems to feel they don't need new customers easier to go elsewhere. More
by Lost sale
Employees Worked With
Jack Reese
