
Gresham Toyota
Gresham, OR
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I purchased a brand new Toyota 4Runner in 2018 from Gresham Toyota. Since that time they have taken wonderful care of my ride! Since there are always a million things on our plate it’s nice to have the Gresham Toyota. Since that time they have taken wonderful care of my ride! Since there are always a million things on our plate it’s nice to have the service department contact me anytime I’m due to take my vehicle in to be serviced. Their service department is top notch and detail oriented which is much appreciated. Thank you for your great work. More
I primarily worked with Emily Geister during my purchase and she was excellent! I had been calling dealership after dealership, looking for a very specific Subaru in a specific color at a very specific out- and she was excellent! I had been calling dealership after dealership, looking for a very specific Subaru in a specific color at a very specific out-the-door price. FINALLY, I found it at Gresham Toyota and they were so good to me through the whole process. They didn't try to sell me any extra crap aside from what they were required to disclose according to my bank (I was pre-approved for a loan). In fact, they were so accomodating during this time and so understanding of the fact that we didn't want to expose my grandma to too many people that they had Emily follow me to her house an hour away to get her co-sign signatures! The desk manager, whom I don't remember the name of, was also excellent! One star off customer service because my only gripe would be with the finance guy I worked with, Joshua David. He was nice/polite for the most part, but I felt he was just a bit sarcastic and mansplain-y with me when trying to sell me a warranty and gap insurance. I wound up getting them both, but I think a softer approach might have been better in general, especially with a first-time buyer. Also, I wanted to include that they DO NOT hold cars, so don't start looking at their inventory until you get to the point where you're ready to come over and buy. Plus, buyer beware, it's a very popular place on a Saturday, their parking becomes very limited, so be prepared to deal with the crowd and the cars that come with them. Some woman thought it was okay to park across in front of three car spaces-- blocking in two dealership cars and someone's personal car. *SMH* Anyway, overall, this dealership experience was great and I am very pleased with my buy! More
Pleasant peopleDid not waste my timeGood selection Ted Pleasant people Did not waste my time Good selection Ted Rippee the internet sales manager was great to work with. Made the process of buying my t Pleasant people Did not waste my time Good selection Ted Rippee the internet sales manager was great to work with. Made the process of buying my truck easy and professional More
I have a great 1997 Toyota Camry with 174,000 thousand miles. It needed a little loving care so I used my local friendly Toyota dealer in Gresham. They are a great dealership, friendly professional peopl miles. It needed a little loving care so I used my local friendly Toyota dealer in Gresham. They are a great dealership, friendly professional people and great part support at a fair price for quality service. I was assisted by Thom Pirtle assistant service manger which was enjoyable 5 star experience. More
Thor who was my rep was super friendly and even arranged for me to come back in to get the one leaf that was stuck in my blower and driving me nuts. Have never had anything but excellent service from Gresha for me to come back in to get the one leaf that was stuck in my blower and driving me nuts. Have never had anything but excellent service from Gresham Toyota. More
Great service other than after 3 years of correcting them between my info and my spouse’s info on who has which car, they still get us mixed up. It makes it hard because we often do not know which car needs between my info and my spouse’s info on who has which car, they still get us mixed up. It makes it hard because we often do not know which car needs service etc we have to keep double checking and having them correct contact info. More
Dustin did a great job and the signing paper work part was nearly painless..This survey is the pits and I didn't see Dustin's name and don't remember the name of the finance was nearly painless..This survey is the pits and I didn't see Dustin's name and don't remember the name of the finance More
The service dept coordinator was great to work with. Very professional and incredibly helpful. I didn’t catch his name (I’m sure it on the paperwork) but he very much impressed me. professional and incredibly helpful. I didn’t catch his name (I’m sure it on the paperwork) but he very much impressed me. More
Customer service was very good. No pressure to do more maintenance work than needed. Completed in a timely fashion. Personnel were friendly customer safety oriented maintenance work than needed. Completed in a timely fashion. Personnel were friendly customer safety oriented More