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Gresham Toyota

Gresham, OR

4.6
1,015 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,015 reviews

March 09, 2024

Had what I wanted, helpful and informative. I would buy again and recommend to others. More

by Sergey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Panchenko
Mar 11, 2024 -

Gresham Toyota responded

We are honored to receive your support, Sergey. Thank you! - Gresham Toyota Team

March 07, 2024

Shig is simply amazing! He is definitely the resident expert to providing the best quality customer service with the touch of treating you like family. Hands down this was t More

by Mkaoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shig Kobayashi
Mar 07, 2024 -

Gresham Toyota responded

We're delighted to know that Shig provided you with an exceptional car buying experience at Gresham Toyota! It's great to see your satisfaction with the service and your new Toyota Grand Highlander. We look forward to assisting you again in the future, thank you for choosing us!

March 07, 2024

Alex provided exceptional customer service. His knowledge of and use of historical records allowed me to make informed service choices for maintenance of my Toyota. For his service and expertis More

by Tesa.frykland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 07, 2024 -

Gresham Toyota responded

We're so glad to know that Alex was able to provide you with the exceptional service we strive for at Gresham Toyota. Your kind words are greatly appreciated and will be passed on!

January 27, 2024

Taking your vehicle in for a 30,000 mile inspection does not mean they will include all of the inspections on the list unless you specifically ask. The technician will overlook crucial parts if you do not s More

by awstenbummed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None specifically
Jan 29, 2024 -

Gresham Toyota responded

I'm sorry to read about your recent inspection with us. We aim for thoroughness and transparency in all our services, so it's disappointing that we didn't meet those expectations this time around. I'd like the opportunity to discuss these issues further and see how we can make things right for you. Please feel free to reach out to Garrett Griffith or Ronita Lazaro, our Service Managers, at (503) 667-1135 at your earliest convenience. Thank you.

January 18, 2024

If you buy a certified vehicle check your tires… they will leave the minimum tread of barely 6/32 on a Toyota Tacoma pro. DO NOT BUY wheel protection plan. It is cheaper and has better coverage to go buy More

by michaelheller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Dversdal
Jan 19, 2024 -

Gresham Toyota responded

We're really sorry to read about your experience. It's important that our customers feel confident in their purchases and it sounds like we missed the mark here. We would appreciate an opportunity to discuss this further with you, so please reach out at your earliest convenience for us to address these issues directly. Thank you, Leadership Team - customerexperience@swickard.com

December 03, 2023

Thom was amazing! Got me in on the scheduled time. Kept me up to date with the service and communicated well and felt very happy with my experience. More

by Deanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom
Dec 04, 2023 -

Gresham Toyota responded

Deanna, we're so glad to know that Thom provided you with an amazing experience at Gresham Toyota. We appreciate your feedback and hope to see you again soon!

August 12, 2023

We drove 240 miles to buy a Highlander at Gresham Toyota in Oregon. Our friends recommended this Toyota dealership. The facility was very nice and we were so fortunate to hook up with Chris Moyer. He made t More

by tghall25
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Moyer
Sep 05, 2023 -

Gresham Toyota responded

Congratulations on your new car and welcome to the family! We appreciate you and thank you for driving all this way to purchase from us. We will always be here when you need us. Enjoy the road in your new car!

Sep 05, 2023 -

tghall25 responded

your team made it 'JOY' to buy a car

May 30, 2023

We were referred to them by Costco car purchase program. We were initially interested in the used Rav4s but then bought a new model. More

by kelaineoliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales - Dan Roemmich Finance - Brian Griffin
May 31, 2023 -

Gresham Toyota responded

Congratulations on your new car purchase. Welcome to the family. We look forward to seeing you again. Enjoy the road in your new car!!!

May 17, 2023

Today’s service was fast and friendly. Relaxed with my coffee and walked around the lot. Servicing done quicker than expected. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
May 19, 2023 -

Gresham Toyota responded

Thank you so much for this review. We are glad you enjoyed your visit today. We appreciate you and your loyalty and look forward to seeing you again.

March 31, 2023

Outstanding service from Angie Lazaro on my visit for service. On highlander the 29 th of march kept me informed from start to finish(dropped it off) was done quickly impressed by her professionalism More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Lazaro
Apr 10, 2023 -

Gresham Toyota responded

Thank you so much for this amazing review, Patrick. We will be sure to let Angie know. We appreciate you and look forward to seeing you again.

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