
Gresham Toyota
Gresham, OR
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Shig is simply amazing! He is definitely the resident expert to providing the best quality customer service with the touch of treating you like family. Hands down this was t He is definitely the resident expert to providing the best quality customer service with the touch of treating you like family. Hands down this was the best car buying experience that I’ve had. He made everything so easy and smooth and I was in and out in no time with my new Grand Highlander. Wow! What a blessing! Great job Shig. All my businesses and referrals will be yours! More
Alex provided exceptional customer service. His knowledge of and use of historical records allowed me to make informed service choices for maintenance of my Toyota. For his service and expertis His knowledge of and use of historical records allowed me to make informed service choices for maintenance of my Toyota. For his service and expertise I thank him and Toyota’ More
Taking your vehicle in for a 30,000 mile inspection does not mean they will include all of the inspections on the list unless you specifically ask. The technician will overlook crucial parts if you do not s not mean they will include all of the inspections on the list unless you specifically ask. The technician will overlook crucial parts if you do not specifically ask for them to be inspected. Even if the type of maintenence ask for SPECIFICALLY states that these parts should be checked. Disposal fees are very pricy, including battery removal and replacement. If you want to keep your battery make SURE to ask for the battery back BEFORE they take it. They do not deduct the price of the battery from the overall price of the maintenence. The tires are not manually checked the technician will defer to the internal dash tire pressure reading which could be faulty and therefor the tires could be under pressure and overlooked leading to risk and hazard. Very disappointed with the lack of attention, care and expense when a full maintenence that cost hundreds of dollars turns out to be an oil and filter change that would cost a fraction of the price elsewhere. Will not be returning for any service to this location or any from toyota. More
If you buy a certified vehicle check your tires… they will leave the minimum tread of barely 6/32 on a Toyota Tacoma pro. DO NOT BUY wheel protection plan. It is cheaper and has better coverage to go buy will leave the minimum tread of barely 6/32 on a Toyota Tacoma pro. DO NOT BUY wheel protection plan. It is cheaper and has better coverage to go buy new tires with the top insurance on them. Make sure that you confirm that your trade in is being paid off. This dealership did not pay my vehicle off for 30 days after trade in and over six attempts to confirm that the payoff check was sent. They simply called me and said that they accidentally didn’t send the check.. Contacted state investigator after being told I had a pre-drafted repo letter from former financial institution when they still hadn’t received their check.. fog light wasn’t plugged in… Skid plate was missing from bottom of vehicle and the rubber bed mat was taken from bed of truck when it was advertised as having one.. More
Thom was amazing! Got me in on the scheduled time. Kept me up to date with the service and communicated well and felt very happy with my experience. Got me in on the scheduled time. Kept me up to date with the service and communicated well and felt very happy with my experience. More
We drove 240 miles to buy a Highlander at Gresham Toyota in Oregon. Our friends recommended this Toyota dealership. The facility was very nice and we were so fortunate to hook up with Chris Moyer. He made t in Oregon. Our friends recommended this Toyota dealership. The facility was very nice and we were so fortunate to hook up with Chris Moyer. He made the car buying experience easy and actually fun! What I liked most about Chris was his knowledge of the vehicle and could provide answers to every question. Chris did a great job showing my wife all the features the Highlander Limited had to offer. He was also very personable. He actually followed up with a phone call to make sure we made it home safely. I would highly recommend this dealership and especially Chris! More
We were referred to them by Costco car purchase program. We were initially interested in the used Rav4s but then bought a new model. We were initially interested in the used Rav4s but then bought a new model. More
Outstanding service from Angie Lazaro on my visit for service. On highlander the 29 th of march kept me informed from start to finish(dropped it off) was done quickly impressed by her professionalism service. On highlander the 29 th of march kept me informed from start to finish(dropped it off) was done quickly impressed by her professionalism More