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Gresham Toyota

Gresham, OR

4.7
1,205 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,205 reviews

December 04, 2025

We have been visiting Gresham Toyota for years and trust their service and employees for our Highlander. More

by Doxncops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Jackson, Caleb Jones, Dave Edlund, David Snyder, John Saetern, Nick Trudicks, Paul Bergstrom, Pete Gredvig, Steve Alverson, Steve Dickerman
Dec 05, 2025 -

Gresham Toyota responded

Thank you for your continued trust and loyalty! We greatly appreciate your kind words and look forward to serving you and your Toyota Highlander for many more years to come at Gresham Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

December 04, 2025

squeaky belt needed tightened- nothing else- finally cost- $210.00. I understand shop time expenses but that`s a lot of cash for 15 minutes of work. Yes I know there is billing and all that but seems l More

by lillycap12
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Bodmer.
Dec 05, 2025 -

Gresham Toyota responded

I'm delighted to hear you say that our team was able to deliver friendly and professional customer service; however, I am disappointed to hear your feedback regarding the pricing. Our aim is to provide great value for our services and we are constantly reviewing our processes and pricing structure, so your comments will be shared with our management team for their consideration. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

December 02, 2025

Prices outrageous for an oil change will start taking my vehicles elsewhere n a fixed income More

by mikemudge09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Dec 08, 2025 -

Gresham Toyota responded

Mike, I am sorry to hear that the price of our oil change has risen over time. I have forwarded your review to our Service Manager. Additionally, please feel free to reach out to the email below if you would like to discuss further. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 26, 2025

Joshua was very knowledgeable, friendly, and professional. My vehicle was finished in the exact amount of time he said it would take! More

by hannah24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshu
Nov 30, 2025 -

Gresham Toyota responded

Thank you for sharing your awesome feedback about Joshua! We’ll pass along your praises to him. Our team at Gresham Toyota will be happy to help with any future auto needs! Thank You, Customer Experience Management customerexperience@swickard.com

November 26, 2025

Brought my vehicle in for a diagnostic test and engine repair. Brandon did a top notch job keeping me in the loop on the repair. Two thumbs up👍 More

by Gregmontheriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 01, 2025 -

Gresham Toyota responded

Thank you for the glowing review! We're happy to hear you appreciated Brandon’s communication during your repair process. We hope to see you again at Gresham Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

November 26, 2025

I have always been thoroughly impressed with Gresham Toyota. From talking with the service department to schedule my car, to the young men that meet me when I come through the garage doors, to the perso More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Jackson, Ruth Knight, Caleb Jones, Dave Edlund, Guadalupe Marcias, Jose Martinez, Paul Bergstrom, Pete Gredvig, Steve Alverson, Steve Dickerman
Nov 26, 2025 -

Gresham Toyota responded

Thank you for your review! We love to hear from customers like you and can't wait to share your feedback with our team. See you next time here at Gresham Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

November 26, 2025

They serviced my car , it was quick , the service team was professional. I was please with the work More

by silvia61462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Volk
Dec 01, 2025 -

Gresham Toyota responded

Silvia, while I am glad to hear your service visit was quick and our team was professional, I am concerned to see we've only earned your three stars. If there is anything else I can do to improve your rating, please don't hesitate to let me know. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 26, 2025

This service advisor is the best person I have ever worked with in a mechanical manner at any vehicle maintenance shop or dealership! He is honest, he is patient, knowledgeable and makes me feel taken More

by PTay
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 01, 2025 -

Gresham Toyota responded

Thank you for your kind words and recommendation! We're thrilled to hear you had such a positive experience with our service advisor. We appreciate your support and look forward to serving you again at Gresham Toyota! Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

November 25, 2025

Convenient location. Shuttle service is appreciated. When I pointed out to Mr Kim that the service he recommended was performed at a prior visit, he apologized and blam More

by gailhochhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 26, 2025 -

Gresham Toyota responded

We once again want to apologize for any confusion and appreciate your understanding. If our team at Gresham Toyota can do anything else to assist you, please let us know! Thank you, Customer Experience Management customerexperience@swickard.com

November 24, 2025

Joshua is very good, pleasant and trustworthy. He kept me updated what is going on with my truck. More

by heavenhcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindon
Nov 25, 2025 -

Gresham Toyota responded

It's always our goal to keep you updated and informed along the way, so this feedback is great to receive. Joshua and the Gresham Toyota team hope to see you next time—safe travels in your truck! Thank you, Customer Experience Management customerexperience@swickard.com

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