Gresham Toyota

I didn’t have to come in to the dealership. I do everything from home and they deliver the car to me.. and I love my car. everything from home and they deliver the car to me.. and I love my car. More

Great experience I drove from West Salem to purchase a truck. Kim,Tony and Ian are the best now let’s just see if this Toyota will last haha! truck. Kim,Tony and Ian are the best now let’s just see if this Toyota will last haha! More

No one selling us the car wore a mask Friendly salesman, Paul, but poor social distancing in the showroom , and not a face mask on a single employee. Though other cars were being purchased Friendly salesman, Paul, but poor social distancing in the showroom , and not a face mask on a single employee. Though other cars were being purchased, the waiting time for us was overly long, a situation easily fixed were the dealership to train a second finance manager to step in during peak sales times. And last, the tank was not filled when we drove the nearly-new car away, being but 1/4 full , and that, for us, was the first time a dealer failed to fill the car we'd purchased with gas. More

Went in for a battery. Service was fast. VERY much disheartened at lack of social distancing and lack of masks. Why not at least try?? disheartened at lack of social distancing and lack of masks. Why not at least try?? More

Brought car in for a air bag recall, they took everything out of my compartments on my seat including chocolate that was partially opened which melted on my seat, also threw stuff on the ground and left it t out of my compartments on my seat including chocolate that was partially opened which melted on my seat, also threw stuff on the ground and left it there, really expected more from a car dealership More

Dan Roemmich Extraordinaire Gresham is lucky to have Dan working for them. He made me feel comfortable and was he was very knowledgeable. I especially liked his sense of humor Gresham is lucky to have Dan working for them. He made me feel comfortable and was he was very knowledgeable. I especially liked his sense of humor. More

Loyal Toyota customer just not to Gresham Toyota Our 2007 Prius was totaled in 2017 and needed replacing. In the past I had purchased Toyotas from Gresham Toyota. They also serviced our 2007 Prius. Our 2007 Prius was totaled in 2017 and needed replacing. In the past I had purchased Toyotas from Gresham Toyota. They also serviced our 2007 Prius. So April 2018 I decided to purchase a new Prius from Gresham Toyota. I prefer red, which Wilsonville had advertised. I asked the Gresham salesman and sales manager if they would call and see if Wilsonville would do a trade, That way I would have the red Prius and Gresham would get the sale. Trading cars between dealerships use to be a normal practice when a dealership did not have the car the customer wanted. Their reaction was childish as if I was asking them to do something terrible immoral and refused to call. I should have walked, but didn’t. We did purchase a Prius from Gresham. The salesman said their bonus was based on an evaluation from the buyers. The salesman used an email from his little book saying that way we would not get a bunch of junk mail. Needless to say we also did not receive any type of evaluation form concerning our experience. I sent an email to Gresham Toyota explaining my concerns and did not receive a reply. When Gresham Toyota called to schedule my first oil change I told the caller that I would not be doing business with them. She offered to have the sales manager call me. I still have not heard from the sales manager. The sale seems more important than customer good will. I am a loyal Toyota customer but will never again do business with Gresham Toyota. Keep in mind I had purchased a total of 5 new Toyotas over 45 years. I purchased 4 of these new Toyotas from Gresham Toyota. NEVER AGAIN WILL I PURCHASE ANYTHING FROM GRESHAM TOYOTA. More

Fast and efficient I have been dealing with this dealership since 1993. All questions or concerns have been answered. Recent conversation with Service Manager Clayton I have been dealing with this dealership since 1993. All questions or concerns have been answered. Recent conversation with Service Manager Clayton Birtell was great. He explained subject manners in a easy and understandable manner. More

Gresham Toyota was great Alex was terrific. Will tell anyone to come to see Alex. Thanks to Toyota for a great experience. Scion tC 2012 anyone to come to see Alex. Thanks to Toyota for a great experience. Scion tC 2012 More

I've never encountered such a horribly horrific experience then I did with GRESHAM Toyota. I 100percent got took advantage of being a woman going in and got charged max on everything I purchased a experience then I did with GRESHAM Toyota. I 100percent got took advantage of being a woman going in and got charged max on everything I purchased and on the add on to the over priced Tacoma I got. I was also told I had to get an extra security guard for the vehicle without the option. Later looking over paper work it was a add on. Something I didn't have to get when they told me I did. I was pushed into something I wasn't fully sure about . And the next day when I wanted out of it all no one would help me. After they made their money I was treated so poorly and disrespected with horrible customer service. I HIGHLY recommend to not use Gresham toyota. Definitely go with Gladstone. The guys at Gladstone also told me I could have gotten out of this vehicle in 3 day after the sale but Gresham told me once the ink was dry I was out of luck. No one willing to help me was extremely disappointing and disrespectful. Iam at aloss for words with this whole situation. And put in a extremely bad position financially. More