Gresham Toyota

I like this dealership. They seem to be very patient with me even though I am a Senior. We are some times slow and limited in our patience, most of the time is more important than the other person. Thank you me even though I am a Senior. We are some times slow and limited in our patience, most of the time is more important than the other person. Thank you for being patient with me. More

Arrived at the dealer at the time that was scheduled, they took my SUV in right away they had a rental vehicle ready for me. The advisor gave me a time on when my vehicle will be done. Everything was aw they took my SUV in right away they had a rental vehicle ready for me. The advisor gave me a time on when my vehicle will be done. Everything was awesome. More

Amazing service. Quick, professional and easy. Will be going back every time. He honored my quote even though the quote was wrong. This is great customer service. going back every time. He honored my quote even though the quote was wrong. This is great customer service. More

Worked with Alexandra at this dealership and she did an amazing job finding the car we wanted and making sure it had all the things included in the packages. We also worked with Brian G. In finance who is amazing job finding the car we wanted and making sure it had all the things included in the packages. We also worked with Brian G. In finance who is also great in what he does dealing with the banks. All five star service from this dealership. We are returning customers and definitely becoming lifelong and loyal customers. Thank you for a great experience! More

Just bought my brand new car with Dustin, he has been a great help looking for this car and with signing papers. I definitely recommend working with him. great help looking for this car and with signing papers. I definitely recommend working with him. More

Ivan Castillo service advisor is awesome the last couple of. Times I have come in for my services on our highlander he has been my SA from start to finish. Brief me during. The service advised on preventive of. Times I have come in for my services on our highlander he has been my SA from start to finish. Brief me during. The service advised on preventive maintenance His name is not on your list of service advisory need to update More

Always great service especially my last visit where they took care of my recall work and also issue with my roof...my warranty expired a month ago but they still honor. took care of my recall work and also issue with my roof...my warranty expired a month ago but they still honor. More

I connected with Aimee through the Costco program. She was great to work with from the beginning. Not only did she come over as bright and enthusiastic, but when she said she would contact me on a specifi was great to work with from the beginning. Not only did she come over as bright and enthusiastic, but when she said she would contact me on a specific day with more information, she did! For me, keeping a commitment you make is very important, so top marks to Aimee. I also spent some time with Kaity while waiting for the paperwork and preparations to be completed. She did an excellent job keeping me chatting. I hope she wasn't too bored, she certainly hid it well if she was. All in all, a very good experience. More

I purchased a brand new Toyota 4Runner in 2018 from Gresham Toyota. Since that time they have taken wonderful care of my ride! Since there are always a million things on our plate it’s nice to have the Gresham Toyota. Since that time they have taken wonderful care of my ride! Since there are always a million things on our plate it’s nice to have the service department contact me anytime I’m due to take my vehicle in to be serviced. Their service department is top notch and detail oriented which is much appreciated. Thank you for your great work. More

I primarily worked with Emily Geister during my purchase and she was excellent! I had been calling dealership after dealership, looking for a very specific Subaru in a specific color at a very specific out- and she was excellent! I had been calling dealership after dealership, looking for a very specific Subaru in a specific color at a very specific out-the-door price. FINALLY, I found it at Gresham Toyota and they were so good to me through the whole process. They didn't try to sell me any extra crap aside from what they were required to disclose according to my bank (I was pre-approved for a loan). In fact, they were so accomodating during this time and so understanding of the fact that we didn't want to expose my grandma to too many people that they had Emily follow me to her house an hour away to get her co-sign signatures! The desk manager, whom I don't remember the name of, was also excellent! One star off customer service because my only gripe would be with the finance guy I worked with, Joshua David. He was nice/polite for the most part, but I felt he was just a bit sarcastic and mansplain-y with me when trying to sell me a warranty and gap insurance. I wound up getting them both, but I think a softer approach might have been better in general, especially with a first-time buyer. Also, I wanted to include that they DO NOT hold cars, so don't start looking at their inventory until you get to the point where you're ready to come over and buy. Plus, buyer beware, it's a very popular place on a Saturday, their parking becomes very limited, so be prepared to deal with the crowd and the cars that come with them. Some woman thought it was okay to park across in front of three car spaces-- blocking in two dealership cars and someone's personal car. *SMH* Anyway, overall, this dealership experience was great and I am very pleased with my buy! More