Gresham Toyota

Luis Medrano had replied to my message asking if the car was still available. I made an appointment to see the car the next day. I text Luis when I left work to let him know I was on my way. I drove two h was still available. I made an appointment to see the car the next day. I text Luis when I left work to let him know I was on my way. I drove two hours to get to Gresham, I was around the corner from the dealership when Luis text me to tell me the car had just been sold but to go ahead and come in and he would find me a car? So disrespectful of my time! I was looking for a Honda Pilot, I didn’t want another type of car. Won’t go there again. More

My salesman Chris M, was awesome to work with. He even came in on his day off to help us complete our purchase. He even came in on his day off to help us complete our purchase. More

Tried to up charge 15k on a 30k car and wouldn’t work with me. Talked down on us like we didn’t know the basics of buying cars. with me. Talked down on us like we didn’t know the basics of buying cars. More

They provided good service and sales, but had the typical "add-ons" that no one would buy in their right mind. They also "forgot" about a $1500 rebate on a maintenance contract until the final financing work "add-ons" that no one would buy in their right mind. They also "forgot" about a $1500 rebate on a maintenance contract until the final financing work was started after we had turned down the optional contract, which we did finally accept. More

October 30th, 2021, I come in with my ex wife to sign off on a vehicle which I thought this was the last thing I had to do. I get a call from my community credit union on November 15th stating that they stil on a vehicle which I thought this was the last thing I had to do. I get a call from my community credit union on November 15th stating that they still have not received a payoff check so therefore if you don't pay on the vehicle it will go against your credit. I had no choice to pay on a vehicle I no longer have possession of. The finance department at Gresham Toyota is terrible. It took many calls to even get them motivated. Needles to say it took them an entire month to get my credit union a pay off check. I had no choice to report them to the better business bureau. They still haven't even responded to them. *Don't do business with them.* Still waiting for a resolution 🙄 More

Bought a “certified used” Highlander and the battery kept going dead. After numerous jump starts, I replaced the battery ($370). Dealership sold me car with cheap battery that doesn’t work with auto on/off s going dead. After numerous jump starts, I replaced the battery ($370). Dealership sold me car with cheap battery that doesn’t work with auto on/off start. Called numerous times for explanation - no return call. Very poor customer service. More

Purchased a 2018 Toyota Camry se from here with 16000 miles. I’ve driven it for 5k and no issues whatsoever! miles. I’ve driven it for 5k and no issues whatsoever! More

Customer service was top notch. Low pressure, very easy going relatable staff. Chris was great! I got the car I wanted and then some. Thanks! going relatable staff. Chris was great! I got the car I wanted and then some. Thanks! More

I appreciated Jose Berrios’ customer service and help I appreciated Jose Berrios’ customer service and help in finding the RAV4 Prime. He was very friendly and helpful. I didn’t appreciate Jose’s s I appreciated Jose Berrios’ customer service and help in finding the RAV4 Prime. He was very friendly and helpful. I didn’t appreciate Jose’s supervisor or sales manager trying trying to add on more costs than we agreed to. The same supervisor put the wrong VIN# on the paperwork. More

Friendly Sales person- Chris Moyer and great finance service from Ian. We appreciate the time spent explaining the process. We love the new Tacoma truck. We would buy from Chris again. service from Ian. We appreciate the time spent explaining the process. We love the new Tacoma truck. We would buy from Chris again. More