Gresham Toyota
Gresham, OR
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Great company, good peoples inside, everything was straightforward and understandable for my first buying experience. Loads of support and help from one of their employees Spencer, a big thanks to tha straightforward and understandable for my first buying experience. Loads of support and help from one of their employees Spencer, a big thanks to that guy, practically made a new friend that day and got a new car. I highly recommend asking to go through this gentleman if you're going to Gresham Toyota. More
Gresham Toyota was amazing and very patient helping me get into a new vehicle. Special shout out to Idi Martinez for her hard work and to Jason Murphy for his hard work on getting me the best loan option. get into a new vehicle. Special shout out to Idi Martinez for her hard work and to Jason Murphy for his hard work on getting me the best loan option. They are a great team at Gresham Toyota, y’all Rock! More
Idi M. was our sales person. She listened to what we were looking for. She answered our questions, and if she did not know, she made the effort to find it was our sales person. She listened to what we were looking for. She answered our questions, and if she did not know, she made the effort to find it. She was not "pushy", which I greatly appreciated. The environment now made it more difficult to find what you wanted. She had a personality that made it easy to work with her. She even came in early on her time off hours to complete the sale. Overall a very good experience. More
Friendly and helpful. All employees were knowledgeable and attentive. If they didn’t have the answer they would find it. They were not pushy as car dealers can tend to be. All employees were knowledgeable and attentive. If they didn’t have the answer they would find it. They were not pushy as car dealers can tend to be. More
I'm just dont like the sales department. Not honest and very pressured to make the deal. Constantly calling me to buy the vehicle or they would sell it to someone else will waiting for my ba Not honest and very pressured to make the deal. Constantly calling me to buy the vehicle or they would sell it to someone else will waiting for my bank to approve the loan. they say one thing and do another. More
I just recently purchased a 2022 Toyota RAV4. My salesman, Chris Moyer was fantastic. He was honest, friendly and made the buying process very enjoyable. He went above and beyond to insure my exp My salesman, Chris Moyer was fantastic. He was honest, friendly and made the buying process very enjoyable. He went above and beyond to insure my experience was nothing less than perfect. Great guy and place! More
Worked with Brooke Batten to get my 2022 4runner SR5 Premium custom ordered online. She was attentive and genuine. The process of trading in two cars for one can be time consuming, but Brooke kept us en Premium custom ordered online. She was attentive and genuine. The process of trading in two cars for one can be time consuming, but Brooke kept us entertained and the time flew by. Everyone that was a part of the transaction really made it a painless process. As with my previous Toyotas, I will be going there exclusively for service. More
All the car shopping sites say that this dealership does home delivery. Apparently they do not. And told me that they have no control over what the websites say. I tried to schedule a test drive for a car home delivery. Apparently they do not. And told me that they have no control over what the websites say. I tried to schedule a test drive for a car and the salesperson didn't respond for days. Then they responded that it was their days off and asked if I would like to come in. I ended up going to another dealership and finding the car and I wanted. And they delivered. Just like their ad said they would. More
Buyer Beware! !! I purchased a 2019 Kia Sorento on Wednesday night. They will add a protection package to the car and not advertise it with the price. When you see !! I purchased a 2019 Kia Sorento on Wednesday night. They will add a protection package to the car and not advertise it with the price. When you see the final price its more then what is advertised on the internet, read the contract carefully. The sales manager came over and he wrote down what credit union I wanted my the loan through. He came back and showed me the interest rate and my monthly payments. At signing I noticed the interest rate and the monthly payment were higher. At that time the finance person stated that Chase had agreed to match my interest rate. I told him, I did not agree to this and to change it back to my credit union. Guess what, my interest rate went down and my payment lower. Is this the practice that this company uses to take advantage of a women. The unprofessionalism and shadiness is in full force at this dealer. Another issue, It was after dark when they completed their final cleaning of the Sorento and I assumed it would be the same as I parked it but without all the window stickers. The next day when I went to transfer my belongings into the new SUV I noticed three large scratches on the driver door and the back seat has dirt all over them from someone with shoes stepping on them. None of these items were there when I parked the car after the test drive. Triple check the car before you sign the contract. One of the key fobs was not working and Nate the salesmen stated it was probably just the battery, after being at the dealer for a few hours he handed me the keys. I asked if he got the other fob to work? He stated the parts department had closed and he couldn’t get a battery. I asked what if it doesn’t work after I put in a new battery. He stated” if it doesn’t work we’ll deal with it then”. I called him and stated I installed a new battery and it didn’t work, his fix was go to a Kia dealer. They lost a customer for life and anyone I’m associated with never buy from this dealership. I did call and leave a message with the GM,\ before leaving this review and haven't heard back. More