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Gresham Toyota

Gresham, OR

4.6
996 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 996 reviews

June 07, 2024

Service department only seems interested in finding more ways to take my money Service workers were great. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex - service. 5 stars
Jun 10, 2024 -

Gresham Toyota responded

It's good to hear that the service workers were great, but I'm sorry you felt our department was more focused on upselling. We aim for transparency and value in all our services. We'd like to discuss your experience further so please reach out to the email address below with your full name and phone number so that we can contact you - and when you do, please reference "MB". Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 06, 2024

Had Toyta care. Lady told me my car was ready. Then she said there was two things one yellow for air filter and one red for cabin filter. But she said she didn't kno More

by ronhasharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
Jun 06, 2024 -

Gresham Toyota responded

It's disappointing to hear about the confusion with your service. We strive for clear communication and it sounds like we fell short this time. We're glad our team was courteous, but we'd like to ensure you get the clarity needed regarding your vehicle's maintenance. I'd like to have one of our store managers reach out to you to discuss this further. Please respond to the email below with your full name and best contact number. Please reference "Ronhasharp" when you respond. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 06, 2024

Staff was professional, courteous and helpful. Dan went out of his way to help and really made this a good experience. More

by MzZling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim, Pete Petersen
Jun 06, 2024 -

Gresham Toyota responded

We're glad to hear that Dan and the team at Gresham Toyota provided you with a positive experience. Thanks for sharing your feedback!

June 05, 2024

Easy to make appointment online went quickly. Was in and out in record time and everything went well. More

by KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 05, 2024 -

Gresham Toyota responded

Thanks for sharing your experience! We're glad to hear that scheduling and service were quick and efficient at Gresham Toyota. We appreciate your feedback, Kyle!

June 05, 2024

Michael was professional, knowledgeable and courteous. Everyone encountered at Gresham Toyota was helpful and a joy to encounter. I will continue to take my vehicle to them for service. More

by Lawrence1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 06, 2024 -

Gresham Toyota responded

Thank you for the wonderful feedback! We're delighted to hear that Michael and the team at Gresham Toyota provided such a positive experience. Safe travels and see you down the road!

June 02, 2024

Good, Excellent job and good service good service, courtesy. We value your service for being responsible and I will take my truck again in the future More

by hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No remember the name
Jun 03, 2024 -

Gresham Toyota responded

Thank you for the kind words! We're glad to hear that our team at Gresham Toyota provided excellent service for your truck and we look forward to seeing you down the road!

Jun 08, 2024 -

hernandez responded

Excelente servicio gracias

Jun 08, 2024 -

hernandez responded

Muy excelente servicio y excelente cortesía gracias

June 02, 2024

Here's a 5-star review based on your input: --- ⭐⭐⭐⭐⭐ I recently had my 2022 Toyota RAV4 Hybrid serviced by Gresham Toyota, and I couldn't be more satisfied. Dan Kim, my service More

by ddavis077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Jun 03, 2024 -

Gresham Toyota responded

Thanks for sharing your positive experience with Dan and the team at Gresham Toyota! We're glad to hear that your RAV4 Hybrid is running perfectly after the service. We appreciate your recommendation and look forward to assisting you again in the future!

June 01, 2024

I like that the employee named Dan was very kind and explained things very well. It took a long time. The star I can give is the best. More

by johneylee0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Den
Jun 03, 2024 -

Gresham Toyota responded

We're glad to hear Dan provided excellent service and clear explanations at Gresham Toyota. Thanks for the fantastic review!

June 01, 2024

Went in for a recall and it took a little longer then I thought. That's just what happens when the technician didn't like the parts so he got new one's and my Highlander back at 100%. I soon wait a little More

by mcclaincolin24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 03, 2024 -

Gresham Toyota responded

Thanks for your patience during the recall service at Gresham Toyota! We're glad to hear our technician ensured your Highlander was in top shape. Your understanding is much appreciated!

June 01, 2024

Employees are always friendly and helpful! Dan Kim in particular is always a pleasure to work with! More

by robertfenske7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim, Mike Stone
Jun 03, 2024 -

Gresham Toyota responded

Robert, thank you for giving a shoutout to Dan and leaving Gresham Toyota a four-star review! We are happy to hear you enjoyed your experience.

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