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Gresham Toyota

Gresham, OR

4.6
891 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 891 reviews

October 31, 2024

I really like the services and the friendly environment but waiting line is little to long. More

by Henryhhoang1@ gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
Oct 31, 2024 -

Gresham Toyota responded

Henry, we are glad that our team provided good service. Thank you for your patience and for sharing your feedback on the wait. If you need anything else, please let us know!

October 31, 2024

Pleasant staff. Good work. Wait time could be shorter. Maybe overbooked the service times. Web site a little hard to navigate. More

by Captain Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
Oct 31, 2024 -

Gresham Toyota responded

Thank you for your feedback! We're glad to hear our staff made a positive impression at Gresham Toyota. We'll take note of your suggestions regarding wait times and the website navigation. Safe travels!

October 31, 2024

Maddy was great she arranged a ride home and arrange to have my car brought back to me the whole experience was amazing! More

by Allene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Oct 31, 2024 -

Gresham Toyota responded

Allene, we're delighted to hear that Maddy provided such an amazing experience for you at Gresham Toyota! Thank you for sharing your positive feedback with us.

October 31, 2024

My service guy was Brandon he was knowledgeable and kind. he answered questions and also found me the best deal for my vehicle needs. I appreciate his efforts in my service with this company More

by sadiebodmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer
Oct 31, 2024 -

Gresham Toyota responded

Sadie, we're delighted to hear that Brandon provided you with knowledgeable and kind service at Gresham Toyota. Thank you for sharing your experience!

October 30, 2024

Great staff, always fixed right the first time. Always clean and well kept service area. More

by daviddelay08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bergstrom
Oct 30, 2024 -

Gresham Toyota responded

David, your review is music to our ears! Thank you for the stellar praise of Gresham Toyota .

October 29, 2024

Jumps to get you checked in but slow to complete job in stated time. Every time I have gone in for service the job take about twice the estimated time and then paperwork is not ready. Last visit for TMC th More

by slk907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gasco
Oct 30, 2024 -

Gresham Toyota responded

By the way, I've spoken with the service manager and he would like to get more information. Please reach back out to me at the email address below with your full name and contact number so that we can locate you in our database and address the correct technician. Also, when you contact me, please remember to list the name "slk907" in the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

October 29, 2024

Work was done in less time than stated . cost was explained before work was done. Very happy with service rendured More

by mpaulson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
Oct 29, 2024 -

Gresham Toyota responded

We're delighted to hear that you had a positive experience with our team at Gresham Toyota! It's great to know the service was efficient and transparent. Thank you for choosing us, and we look forward to assisting you again in the future!

October 29, 2024

Brandon was a great service advisor! Best experience with one yet! He was very helpful and had a great sense of humor. My only complaint is I didn’t receive a new service sticker for m More

by nelsojac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 30, 2024 -

Gresham Toyota responded

Nelsojac, thank you for your feedback! We're glad to hear Brandon provided a great experience at Gresham Toyota. We apologize for the oversight with the service sticker and glovebox contents; we'll address this with our team to ensure it doesn't happen again. And, if you will get in touch with me at the email address below with your full name and contact number, I'd like to arrange to get you the service sticker. Also, when you contact me, please remember to list the name "Nelsojac" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

October 28, 2024

We were happy with the service we received. The service advisors were friendly, helpful and professional. More

by shalterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise?
Oct 28, 2024 -

Gresham Toyota responded

We're delighted to hear that our service advisors at Gresham Toyota provided you with friendly and professional assistance. Thank you for sharing your positive experience!

October 28, 2024

Efficient, knowledgeable and friendly! A pleasure to be served by. She is on a good career track. More

by Sheree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Oct 29, 2024 -

Gresham Toyota responded

Thank you for your confidence in Gresham Toyota, and for your business. We are grateful to have you as a customer!