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Gresham Toyota

Gresham, OR

4.6
953 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 953 reviews

December 14, 2024

Service guy explain well the items needed and cost. Also timely shuttle service to and from home. More

by Angry59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Dec 16, 2024 -

Gresham Toyota responded

Thank you for this stellar review of Gresham Toyota! We hope to see you again down the road!

December 14, 2024

they do a good job. explained very well what they did on my car and parts to replaced on the future . More

by arnelcmiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Dec 16, 2024 -

Gresham Toyota responded

We're glad to hear that our team at Gresham Toyota provided clear explanations and did a good job on your car. Thank you for the positive feedback!

December 14, 2024

Such a non-stressful environment. The service department and the parts department are very friendly and greet you as a friend. The service department and mechanics are very skilled an More

by ravensmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Dec 16, 2024 -

Gresham Toyota responded

We're delighted to hear that Dan and the team at Gresham Toyota made your experience so positive! It's great knowing you feel at ease with our service. Thank you for sharing this feedback!

December 14, 2024

The service is excellent. My customer service person walked me though what needed to be done on my vehicle. He kept me updated on things that he found that needed my attention More

by jeff.warmbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer
Dec 16, 2024 -

Gresham Toyota responded

Thank you for sharing your experience! We're delighted to hear that our team at Gresham Toyota provided thorough and attentive service. We appreciate your trust in us, and we're here whenever you need assistance with your vehicle.

December 13, 2024

Dropped my car off for a belt replacement and 2 recalls. When I arrived, the belt had not been replaced and there was no communication as to why. When I picked up my car, the service rep had no idea that my More

by Jnem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rikki
Dec 17, 2024 -

Gresham Toyota responded

I apologize for the lack of communication and inconvenience you experienced during your visit. We strive to provide clear and efficient service, so it's disappointing to hear about this oversight. You should have immediately been informed of the oil leak and we apologize for our failure to do that. We appreciate your feedback. Your comments were valuable as they help us in our effort to be constantly improving. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

December 12, 2024

I came in for a oil change and a tire rotate, they said it would be an hour and they were done in 45 mins! Awesome service! More

by Steven B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 12, 2024 -

Gresham Toyota responded

Steven, we're happy to hear that our team at Gresham Toyota exceeded your expectations with speedy service. Thanks for choosing us!

December 12, 2024

Good experience when taking my Prius in for service. They completed service in 2 hour time frame. More

by janic8118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 12, 2024 -

Gresham Toyota responded

We are so happy that our Gresham Toyota team delivered an excellent experience. Thank you!

December 12, 2024

Turned my vehicle in on Monday, got it back Wednesday. No loaner vehicles. Mixed messages from people working on vehicle and service representative. Overall staff was nice. Main issue wasn’t addressed but More

by Tundra24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan kim
Dec 14, 2024 -

Gresham Toyota responded

Thank you for sharing your experience with us at Gresham Toyota. We apologize for any confusion and inconvenience during your service visit. Your feedback is important, and we'll work on improving communication to better serve our customers in the future.

December 11, 2024

Wait time was longer than I expected but the service was really good, Joshua was kind and friendly! More

by arriagam101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 11, 2024 -

Gresham Toyota responded

We appreciate your patience and understanding while our team completed the service. Thanks for highlighting Joshua's friendly support and choosing Gresham Toyota!

December 11, 2024

Service was quick and I didn't feel the pressure of additional purchases from staff. More

by rorum413
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 11, 2024 -

Gresham Toyota responded

Thanks for the five-star review of Gresham Toyota! We are glad that you left fully satisfied with our staff and services.