Back

Gresham Toyota

Gresham, OR

4.6
996 Reviews

950 NE Hogan Dr

Gresham, OR

97030

Directions

By Type

Showing 996 reviews

July 29, 2024

Everything was top-notch from the moment I got in there to the time I picked up my vehicle. Best of all is my vehicle is running perfectly. The only thing I did not appreciate was getting a text from Scarl More

by oneeve777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 30, 2024 -

Gresham Toyota responded

We're glad to hear you had a great experience overall at Gresham Toyota and that your vehicle is running perfectly. We apologize for the inconvenience caused by our team's message. Thanks for bringing it to our attention!

July 28, 2024

Dealership not problem- Brandon Bodmer service rep Big Problem! He did not listen or respond well to my service requests. More

by mizmag44
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brandon Bodmer
Jul 29, 2024 -

Gresham Toyota responded

We apologize for any inconvenience you experienced with our service. We strive to provide attentive and responsive assistance, so it's disappointing to hear about your experience. We won't be able to locate your contact information without a full name, so please reach out directly when you have a moment so we can address this issue further. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

July 28, 2024

It was a good experience as I got my scheduled maintenance done and two ither needed services. More

by sjamesgang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 29, 2024 -

Gresham Toyota responded

Thanks for the shoutout! It's great to hear our team at Gresham Toyota could provide a 5-star experience for you. Happy driving!

July 28, 2024

Joshes was very friendly and helped with an issue with our tires. He was very professional. Was able to see the problem right away. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 29, 2024 -

Gresham Toyota responded

Brenda, we're glad to hear that Joshua was able to assist you promptly and professionally at Gresham Toyota. Thanks for sharing your experience!

July 27, 2024

Dan was so helpful and knowledgeable. I appreciate your shuttle service as well! Thank you More

by jpthegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Jul 29, 2024 -

Gresham Toyota responded

It is great to hear that you appreciated the shuttle service and Dan's support! Thanks for choosing Gresham Toyota.

July 26, 2024

Brandon was very helpful to get my vehicle service on my extended warranty which other dealership could not do it and were asking me to pay $1600 for the service. More

by cassydias
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer
Jul 29, 2024 -

Gresham Toyota responded

We're delighted to hear that Brandon was able to assist you with your vehicle service under the extended warranty here at Gresham Toyota. Thanks for sharing your experience!

July 26, 2024

Brandon was calm and humorous even as I realized they were short staffed. Very pleasant experience More

by cbsew2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 29, 2024 -

Gresham Toyota responded

Thank you for leaving Brandon and Gresham Toyota a five-star review!

July 26, 2024

Polite and courteous, explained everything well. On top of service. I don't know what else to say. More

by gpeg12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 29, 2024 -

Gresham Toyota responded

Thanks so much for sharing your experience and leaving Gresham Toyota a five-star review! We look forward to assisting you again in the future.

July 25, 2024

Book keeping lacking, as they cannot find my vehicle in their system; bought the vehicle there, all servicing done at Gresham Toyota, and make appointments for servicing and when show up no appointment is More

by Dmcowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 26, 2024 -

Gresham Toyota responded

We apologize for the inconvenience you've experienced with our system at Gresham Toyota. Your feedback is valuable and we'll work on improving our processes to ensure a smoother experience in the future. Thank you for bringing this to our attention; your comments will be shared with the management team! Thank you, Terry Collins Customer Experience Team Lead - CustomerExperience@Swickard.com

July 24, 2024

It was a quality experience for us and our car is thankfully in good shape! More

by lriley36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Jackson, Ruth Knight, Caleb Jones, Dave Edlund, Guadalupe Marcias, Jose Martinez, Paul Bergstrom, Pete Gredvig, Steve Alverson, Steve Dickerman
Jul 25, 2024 -

Gresham Toyota responded

Thank you for choosing Gresham Toyota, we appreciate your positive feedback!

...
25
...