
Gresham Toyota
Gresham, OR
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Mark was very knowledgable and happy to explain the needed replacements during our 50,000 mile routine service appointment. I never got the feeling like he was trying sell us on anything that wasn’t cr needed replacements during our 50,000 mile routine service appointment. I never got the feeling like he was trying sell us on anything that wasn’t crucial to our car performing at its best. Thanks Mark for the pleasant conversation and for making the experience smooth and painless. More
I love the folks at Gresham Toyota! They have taken care of us for years and we will not go anywhere else! They are family especially Dan and Ronita! They have taken care of us for years and we will not go anywhere else! They are family especially Dan and Ronita! More
I’ve went to Toyota for all the repairs on my Tundra for 13 years, I don’t let anyone else work on my truck except Toyota techs. Now Toyota has decided to start charging $204 an hour for labor. It seems to 13 years, I don’t let anyone else work on my truck except Toyota techs. Now Toyota has decided to start charging $204 an hour for labor. It seems to me that Toyota doesn’t want to do service work anymore. I brought my truck in on Friday for an oil change and to fix the axle that they told me on the previous visit was starting to leak, I also told them it was making a weird whining sound that just started. The techs at $204 an hour said they couldn’t find anything wrong and sent me home. They also told me they didn’t know why last time I was there I was told the axle needed repair because there was nothing wrong with it. Four days later I had to pay $175 to tow the truck back to Toyota because it wouldn’t start. Turns out the whining noise was the alternator going out.The alternator, a belt and battery cost me over $1600 (with a “discount”). I like the people I’ve worked with at Toyota over the years and I understand mistakes are made but the idea that Toyota is charging people $204 an hour for labor is insane. I’ve brought many people to Toyota to buy cars since I got my Tundra to include my oldest son, my ex-wife, my father who never liked Toyotas before I got one and is now in his third Toyota, my good friend has bought two Toyota’s now, but if Toyota isn’t going to stand by their product and are now going to charge outrages fees for labor I won’t be recommending anyone buy a Toyota in the future and I’ll be finding a new shop to take my truck too. More