Gresham Toyota

It was fine, I got my driver side mirror replaced. It wasn’t a big deal. I really liked Carter. Brandon had an odd snarkiness that seemed to come out on my second visit for the mirror replacement. He It wasn’t a big deal. I really liked Carter. Brandon had an odd snarkiness that seemed to come out on my second visit for the mirror replacement. He had told me when I made the appointment that it would take two hours and I was fine with waiting so I did not make plans for transportation but when I brought my truck in he said that it would take half the day. I dropped my truck off at the appointed 8am time and was not called about retrieval, I called Brandon at 3pm and he told me it was done, I had not received a phone call. My understanding is that half a day is 4 hours? I had to take an Uber back to get my truck because there was no transportation available and I was 1 mile beyond the 10 mile range. While checking out and paying for my bill, which was higher than my estimated cost that he had given me a few days prior, he said you can thank Kate brown for the cost. That was odd to me, I don’t know why I was pulled into his politics. I had been waiting for a check from washman to reimburse me for the cost of the damaged mirror and Brandon asked about that since I had mentioned it on my prior visit and when I said that I hadn’t received the check yet he said “that doesn’t sound promising”. The back and forth between he and I at the end of my service was not the best feeling. I loved my experience with Carter and I wish him the best on his next page in life. More

Always taken good care of at Gresham Toyota and this time was as good as usual was as good as usual More

Dan listened to me and saw to a specific request. He offered a ride home since my service appointment was going to take longer than expected. He was friendly and professional. He offered a ride home since my service appointment was going to take longer than expected. He was friendly and professional. More

I'm just disappointed with price. Oil change $130????? I'll never gonna come back to that dilership Oil change $130????? I'll never gonna come back to that dilership More

Service went well and I will use them again. i like there service and facility. i like there service and facility. More

Dan the service rep was very helpful and accommodated my need to reschedule Thanks Dan need to reschedule Thanks Dan More

Brandon in the Service Department at Gresham Toyota in Gresham, Oregon went above and beyond to get my ten year after purchase maintenance performed (12 items total). Now my car is like new again and I r Gresham, Oregon went above and beyond to get my ten year after purchase maintenance performed (12 items total). Now my car is like new again and I really don't have to worry about anything major for a really long time! I appreciate all the hard work that only took a day and a half that also included a diagnostic check for a "check engine" light. Thanks so much Brandon and your team! You guys ROCK!❤️ More

Great service! Alex was awesome and answered all my questions. He went the extra mile. Alex was awesome and answered all my questions. He went the extra mile. More

The finance department was slow and tried to lock my rate higher than the CapOne rate pre-approval. Finally, they agreed to match the CapOne rate, saying oh yeah we can match it, but initially tried to charg higher than the CapOne rate pre-approval. Finally, they agreed to match the CapOne rate, saying oh yeah we can match it, but initially tried to charge me 2 points higher. I purchased out of state and after 3 plus weeks of no paperwork sent to our DMV, I contacted Gresham Toyota and that was another fascial as they did not send my pre-paid sales tax to my state. Georgio however the sales rep was the ONLY saving grace throughout this process. More

I was treated with respect and kindness. The appointment was fast and efficient. They charged what what was quoted. The appointment was fast and efficient. They charged what what was quoted. More