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Gresham Toyota

Gresham, OR

4.6
958 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 958 reviews

July 25, 2024

Book keeping lacking, as they cannot find my vehicle in their system; bought the vehicle there, all servicing done at Gresham Toyota, and make appointments for servicing and when show up no appointment is More

by Dmcowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 26, 2024 -

Gresham Toyota responded

We apologize for the inconvenience you've experienced with our system at Gresham Toyota. Your feedback is valuable and we'll work on improving our processes to ensure a smoother experience in the future. Thank you for bringing this to our attention; your comments will be shared with the management team! Thank you, Terry Collins Customer Experience Team Lead - CustomerExperience@Swickard.com

July 24, 2024

It was a quality experience for us and our car is thankfully in good shape! More

by lriley36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Jackson, Ruth Knight, Caleb Jones, Dave Edlund, Guadalupe Marcias, Jose Martinez, Paul Bergstrom, Pete Gredvig, Steve Alverson, Steve Dickerman
Jul 25, 2024 -

Gresham Toyota responded

Thank you for choosing Gresham Toyota, we appreciate your positive feedback!

July 24, 2024

I appreciate Allie’s prompt, pleasant, and professional service. I’m grateful I was able to get my car in for service in a timely way thanks to Antonio. More

by RuthJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie at the dealership, Antonio from the call center
Jul 25, 2024 -

Gresham Toyota responded

Ruth, we're delighted to hear that Allie and Antonio provided you with prompt and professional service at Gresham Toyota. Thanks for sharing your experience!

July 24, 2024

I had a good experience, I was a walk-in. My car battery had died and needed to be replaced. Mark got me in during a busy day and got my vehicle up and running. Also a special thanks to Dan f More

by Talk2megatron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Dan
Jul 25, 2024 -

Gresham Toyota responded

We're glad to hear that Mark and Dan were able to assist you promptly during a busy day at Gresham Toyota. Thanks for sharing your positive experience with us!

July 23, 2024

Fast, efficient, enjoyed my visit. Service Advisor Mark Smith knows what he is doing. Found an error in my previous work order from two weeks earlier when the work could not be done. More

by PriusGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Smith, Service Department. A 5 star employee
Jul 24, 2024 -

Gresham Toyota responded

We're glad to hear that Mark provided you with efficient and thorough service at Gresham Toyota. We look forward to assisting you on your next visit!

July 21, 2024

Had my car serviced the other day and I was pleased with the way they handled everything even though they were super busy. Brandon was my consultant for this appointment and he was very helpful with explain More

by Edna hdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 22, 2024 -

Gresham Toyota responded

Edna, we're glad to hear Brandon and the team at Gresham Toyota took great care of you during your service visit. Thanks for sharing your experience!

July 21, 2024

Had to take my car to service a couple of days ago. The service advisor Brandon pointed out which services were due. Everything was done in a timely manner. Excellent work team! ⭐️⭐️⭐️⭐️⭐️ More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer, Thomas Moore
Jul 22, 2024 -

Gresham Toyota responded

Roman, we're glad to hear Brandon and the Gresham Toyota team provided excellent service for your car. Thanks for sharing your experience!

July 21, 2024

Don’t know what I would have done if it wasn’t for Brandon B directing and guiding me onhow to take care of my check engine light that came on one day, in fact he spoke with me and helped me on what h More

by carissa783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer
Jul 22, 2024 -

Gresham Toyota responded

Carissa, we're so glad to hear that Brandon and the Gresham Toyota team provided such exceptional service for you. Thanks for sharing your experience!

July 20, 2024

The staff is always very friendly and helpful. I’ve bought several cars from Gresham Toyota and always had a good experience. More

by alicrave
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 22, 2024 -

Gresham Toyota responded

Thank you for your continued support and kind words about our team at Gresham Toyota! We're delighted to hear that you've consistently had good experiences with us. Enjoy your new car!

July 20, 2024

This is the first time I’ve been unhappy with the service there. I got there at 8:30, didn’t leave until 430. More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Jul 22, 2024 -

Gresham Toyota responded

Vickie, we're sorry to hear about the long wait during your recent visit. Your feedback is important to us at Gresham Toyota, and we'll work on improving our service times. Thank you for bringing this to our attention!

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