Gresham Toyota
Gresham, OR
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When I purchased my vehicle here four years ago the experience was great, since then I have been returning for routine service and always had a positive experience. During my last service I was shocked experience was great, since then I have been returning for routine service and always had a positive experience. During my last service I was shocked at how much I was charged for a low mileage routine service. The dealership that I had once trusted took advantage of me by misleading me about what was needed for my vehicle. They did not explain that they would be doing over $1000 in maintenance, almost $800 of which was just labor charges for an hour of work. I will not be returning to this dealership for future service. More
Good customer service. The folks that sign you in are great. The wait is occasionally too long though. Seems like a staff shortage. Waiting in line for 10-15 several differ The folks that sign you in are great. The wait is occasionally too long though. Seems like a staff shortage. Waiting in line for 10-15 several different times, seems long to me. More
Dan Kim and his service staff, especially Paul provided me with excellent service at Gresham Toyota. As I explained to them I have been trying to get my 1997 Toyota T100 truck to pass the DEQ registration me with excellent service at Gresham Toyota. As I explained to them I have been trying to get my 1997 Toyota T100 truck to pass the DEQ registration testing for several months. Attempts by other service providers, with many hours of doing drive cycle testing to clear the unready state of the vehicle EVAP system and considerable money spent, the problem was not solved. After talking to Paul at Gresham Toyota I became convinced they had the knowledge and experience to help me. My truck was in their service department for only two days. Excellent service T Gresham Toyota. Thanks again Dan and Paul More
Had Toyta care. Lady told me my car was ready. Then she said there was two things one yellow for air filter and one red for cabin filter. But she said she didn't kno Lady told me my car was ready. Then she said there was two things one yellow for air filter and one red for cabin filter. But she said she didn't know if it was done. So then I took it home. I read where I refused service, I don't know where that came from. So next morning I bought the two items at autozone. Replaced the cabin filter but the air filter looked good. Everyone was nice and courteous. More
Michael was professional, knowledgeable and courteous. Everyone encountered at Gresham Toyota was helpful and a joy to encounter. I will continue to take my vehicle to them for service. Everyone encountered at Gresham Toyota was helpful and a joy to encounter. I will continue to take my vehicle to them for service. More