Gresham Toyota
Gresham, OR
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The service is excellent. My customer service person walked me though what needed to be done on my vehicle. He kept me updated on things that he found that needed my attention My customer service person walked me though what needed to be done on my vehicle. He kept me updated on things that he found that needed my attention and asked for a decision on getting that work done. Like air filters and a brake light out. Very thoroughly checked my truck. I appreciate your excellence. More
Dropped my car off for a belt replacement and 2 recalls. When I arrived, the belt had not been replaced and there was no communication as to why. When I picked up my car, the service rep had no idea that my When I arrived, the belt had not been replaced and there was no communication as to why. When I picked up my car, the service rep had no idea that my belt had not been replaced and said they’d do it if I left my car there for a few more hours. As they were about to put me in a rental, the service rep informed me that the techs refused to change my belt due to a minor oil leak, then quoted me “a couple thousand” to resolve the issue. More
Turned my vehicle in on Monday, got it back Wednesday. No loaner vehicles. Mixed messages from people working on vehicle and service representative. Overall staff was nice. Main issue wasn’t addressed but No loaner vehicles. Mixed messages from people working on vehicle and service representative. Overall staff was nice. Main issue wasn’t addressed but recall items taken care of. More
I had amazing help with my vehicle and close scrutiny of the problem/s. Brandon does an exceptional job working with older individuals… I appreciated that. the problem/s. Brandon does an exceptional job working with older individuals… I appreciated that. More