Gresham Toyota

I have been bringing my 2016 RAV4 Hybrid LE to Gresham Toyota since I purchased it in 2018. I wanted a service center knowledgeable about Hybrids, and Gresham Toyota does not disappoint. Their service dep Toyota since I purchased it in 2018. I wanted a service center knowledgeable about Hybrids, and Gresham Toyota does not disappoint. Their service department is friendly and thorough, and my recent check-in with Dan was no exception. It was not an inexpensive (what dealership is?) visit, but Dan thoroughly briefed me about the repairs, and the service was completed a bit earlier than expected. I will continue benefiting from Gresham Toyota’s expertise and great customer service. More

Joshua was quite helpful making sure everything went smoothly while the the repairs were made. Joshua seemed very knowledgeable about the mechanics of our vehicle. He should be complimented on his che smoothly while the the repairs were made. Joshua seemed very knowledgeable about the mechanics of our vehicle. He should be complimented on his cheerful manner even though it was a extremely busy time. More

The staff was pleasant and helpful. Joshua signed me in and then kept me informed as my car was inspected and serviced. The visit seemed a bit long but the service area was very bus Joshua signed me in and then kept me informed as my car was inspected and serviced. The visit seemed a bit long but the service area was very busy and the waiting area was comfortable. I will continue to have my vehicles serviced at Gresham Toyota. More

I had a bad experience when I took my car in because the sensors were not working right and to have an oil change and tire rotation. I left the car because a master mechanic was going to work on the sensors sensors were not working right and to have an oil change and tire rotation. I left the car because a master mechanic was going to work on the sensors. After the car was there all day, I was called and told that the master mechanic said the reason for the sensors not working was because I did not have that equipment on the car! What?? When I got there, they noted that I needed to replace my battery sooner than later. I talked with the advisor and said that my sensor equipment not on the car is xx, I bought this car here, all you needed to do was look up the car, I was pissed and left, drove down the street to auto part store, purchased a battery and just like that my sensors that was not in the car was working again, guess that new battery came with equipment that I didn’t have before 🤦‍♀️🤦‍♀️. Yesterday I made an appointment to get my oil changed, arrived in time, got checked in and was told that it would be done in about 2 hours. What??? I made an appointment, customers don’t make an appointment to sit for 2 hours for an oil change!! Advisor told me the appointment was for a check in time, not for the oil change!! I said I have never heard of making an appointment for a check in for oil change! Needless to say they knew I was a very unhappy customer and got the car done in an hour. Needless to say I will go else where to get my oil changes because when I make an appointment it is actually for the time for my oil change and be done within 30 minutes. More

Always willing to assist in maintaining my vehicle and scheduling the required services. Looking out for the consumer is top priority, scheduling the required services. Looking out for the consumer is top priority, More

Service advisor explained everything that was needed, I was in and out fast. Great experience! was in and out fast. Great experience! More

Dan was amazing. He helped me with everything on my vehicle and was very professional. He helped me with everything on my vehicle and was very professional. More

Very pleasant and professional staff. They try to help the best they can. The car still has a problem, but it's a Toyota issue, not Gresham Toyota. They try to help the best they can. The car still has a problem, but it's a Toyota issue, not Gresham Toyota. More

It and the staff are great and it is a joy to come in for service service More

I have never been dissatisfied with Gresham Toyota’s service department. Dan Kim is my go to service writer, always thorough and very trustworthy. service department. Dan Kim is my go to service writer, always thorough and very trustworthy. More