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Gresham Toyota

Gresham, OR

4.6
954 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 954 reviews

September 02, 2024

Very pleased! The service team took care of my warranty work as well as a recall in 2 plus hours while I went for a walk. More

by rhastings4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mooney
Sep 03, 2024 -

Gresham Toyota responded

Thank you for sharing your positive experience! We're glad our Gresham Toyota service team could efficiently handle both the warranty work and recall. We appreciate your support!

September 02, 2024

I had a pleasant experience with Josh- he was there as I drove up and greeted me in a professional manner - we went through what service I scheduled for and he looked through history and provided additional More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Bodnar
Sep 03, 2024 -

Gresham Toyota responded

Walt, we're delighted to hear that Josh provided you with such a positive experience at Gresham Toyota. Thanks for sharing your feedback and rating us so highly!

September 01, 2024

Very friendly people. Fast and efficient service. The waiting room was very clean, and well appointed. My experience there has always been top-notch. More

by Scooter32660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer
Sep 03, 2024 -

Gresham Toyota responded

Thank you for sharing your positive experience! We're glad to hear that our team at Gresham Toyota provided friendly and efficient service. We appreciate your kind words about our waiting room as well!

August 30, 2024

I always have a good experience at Gresham Toyota. Whether Service with Angie or Dan or parts with Peter, they always take good care of me. Been going there for many, many years. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Petersen
Sep 03, 2024 -

Gresham Toyota responded

Steve, it's fantastic to hear that Angie, Dan, and Peter have consistently provided you with great service at Gresham Toyota. Thanks for being a loyal customer over the years!

August 29, 2024

Excellent customer service, Dan did really and my vehicle was back in short order! Everything was explained to me even though this was a recall More

by waddingj0864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan from Service
Aug 29, 2024 -

Gresham Toyota responded

Thank you for sharing your experience! We're glad to hear Dan and the Gresham Toyota team provided excellent service and got your vehicle back quickly. We appreciate your feedback!

August 29, 2024

I have had very positive experiences at this dealership, both with my initial sale, and with all the service thereafter. Everyone has always been super friendly, and Cody this week was no exception! Gratefu More

by CEdes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 29, 2024 -

Gresham Toyota responded

Thank you for sharing your positive experiences with us at Gresham Toyota! We're glad to hear Cody and the rest of our team have provided excellent service. We appreciate your support!

August 29, 2024

Gresham Toyota exceeded my expectations. The service advisor was knowledgeable and took the time to explain everything clearly, which put me at ease. The entire staff was friendly and profes More

by Just Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronita Payne
Aug 30, 2024 -

Gresham Toyota responded

Karla, we're delighted to hear that our team at Gresham Toyota provided such a positive experience and got your car running like new. Thanks for the high recommendation!

August 28, 2024

Brandon was great as usual. Always treats me with the highest respect. It's obvious he understands and enjoys his job. I can see him in a key leadership position one day. Thank More

by thomasnkovah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 29, 2024 -

Gresham Toyota responded

Thomas, we're delighted to hear that Brandon provided you with such excellent service at Gresham Toyota. Thanks for the kind words and your continued support!

August 27, 2024

I was given an appointment to have my battery checked for a dead cell as it was dead after sitting for a week, my car is 2 years old. When I got there they wanted to do all the 30000 mile service and basical More

by gmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
Aug 29, 2024 -

Gresham Toyota responded

We apologize for the frustration you experienced with your battery issue. It's clear we didn't address your concerns properly, and that's not the service standard we aim to provide. I would like to have one of our Service Managers reach out so we can speak with you and ensure you're taken care of moving forward. Please contact me at the email address shown below with your full name and contact number. Also, when you contact me, please reference the name "gmiller" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

Aug 30, 2024 -

gmiller responded

please see the private response as I don't want my full name and phone number here publicly

August 27, 2024

People are very good at getting my vehicle serviced and very good at answering my questions More

by eggers.leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Knight
Aug 28, 2024 -

Gresham Toyota responded

We're grateful to have you as a Gresham Toyota customer, Leonard. Thanks for the review!

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