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Gresham Toyota

Gresham, OR

4.6
954 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 954 reviews

September 12, 2024

Do good work . Wait time is rather long.Other wise a good place to go for service. More

by Booboorue13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rikki
Sep 16, 2024 -

Gresham Toyota responded

We are glad to hear that our team provided excellent service. Thanks for choosing Gresham Toyota and sharing this feedback with us.

September 12, 2024

I am very disappointed in the service that my vehicle received and how my father was treated during the maintenance. When I tried to call to discuss the charges that were made for the repairs and how muc More

by wilson.lisha14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Clunas
Sep 16, 2024 -

Gresham Toyota responded

Lisha, I'm truly sorry to hear about your experience and the lack of communication you encountered. This is not the level of service we strive for, and I will have a member of our leadership reach out to you as soon as possible to discuss this. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

September 10, 2024

Denise with Gresham Toyota was friendly and very helpful with checking in the Rav 4 hybrid.. Customers service was better than any of the other car dealerships i been too.. Friendly and attive to my needs a More

by ricardoever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Sep 10, 2024 -

Gresham Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that Denise provided exceptional service and made your visit at Gresham Toyota a positive one. We'll be sure to pass along your kind words about her outstanding customer care.

September 10, 2024

Thank you so much for making servicing my vehicle a pleasant and efficient experience. Have a great day! More

by Loaizako
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rikki Turner
Sep 11, 2024 -

Gresham Toyota responded

Loaizako, we're delighted to hear that your service experience was pleasant and efficient at Gresham Toyota. Have a fantastic day!

September 10, 2024

Took 3 hours to do oil change and I was asked to tires rotation and they are not do it. Really bad attitude from the advisor. More

by tonnyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
Sep 11, 2024 -

Gresham Toyota responded

Tonnyton, I'm sorry to hear about your experience. We strive for efficient service and respectful communication, so it's disappointing to learn we fell short. Your feedback is truly appreciated and your comments will be shared with the management staff. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

September 06, 2024

Courteous,helpful, explains processes well. Got answers to my questions.He was patient with my slow processing of answers & my questions.He was very kind &Respectful! More

by alitajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 06, 2024 -

Gresham Toyota responded

Thank you for sharing your experience! We're glad to hear our team at Gresham Toyota provided courteous and helpful service. We appreciate your feedback and look forward to assisting you again in the future!

September 06, 2024

Friendly employees. Was greeted right away and service was done with my car less than 40 minutes. More

by Ctangg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 06, 2024 -

Gresham Toyota responded

It's great to hear that the Gresham Toyota team was friendly and ensured your service visit went smoothly. Thanks for the five-star review!

September 03, 2024

Happy with the work and attention of the representative, totally different from the first visit made More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 03, 2024 -

Gresham Toyota responded

Thanks for the 5 star review, Ramon. We hope to see you again at Gresham Toyota!

September 02, 2024

Always good service even when they are busy. Thank you for a job well done. More

by abesce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good ole’ Dan
Sep 03, 2024 -

Gresham Toyota responded

We appreciate your business and your review! Thanks from the Gresham Toyota Team!

September 02, 2024

Had an oil change but they didn’t top off any fluids and not sure if they rotated my tires! More

by bonzi5300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who it was.
Sep 04, 2024 -

Gresham Toyota responded

I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance for us to learn more about what happened so we can work towards providing the best customer experience possible. So that we can get in touch with you, please reach out to me with your full name and contact number at the email address listed below. Also, when you contact me, please reference the name "bonzi5300" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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