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Gresham Toyota

Gresham, OR

Overview
Reviews
4.6
954 Reviews
Call Dealership (503) 465-4646
View Awards

950 NE Hogan Dr

Gresham, OR

97030

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Showing 954 reviews

September 16, 2024

I received texts stating my free Toyota care was due. Made an appointment and then it was not free so 8 ended up cancelling my service and took it to Valvoline since it is cheaper. Also previous time en More

by limasphere
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 20, 2024 -

Gresham Toyota responded

We apologize for any confusion regarding your Toyota care service. It's disappointing to hear that the information provided did not align with your expectations, and we understand how frustrating this can be. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

September 15, 2024

I am happy to be a customer of Gresham Toyota. They take good care of my car as they did yesterday. Brandon made sure everything was done properly and served me well. Thank you! More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Service
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Sep 16, 2024 -

Gresham Toyota responded

Evie, we're delighted to hear that Brandon and the team at Gresham Toyota took great care of your car. Thanks for being a valued customer!

September 15, 2024

For the most part they have great service and good customer service . Time lines are longer than expected occasionally More

by Dlhaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
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Sep 16, 2024 -

Gresham Toyota responded

Thank you for your feedback! We're glad to hear you had a positive experience with our service and customer care at Gresham Toyota. We appreciate your patience regarding the timelines and will work on improving this aspect.

September 15, 2024

Great service friendly professional Very comfortable. Dan was very informative about what they were going to do and what was done More

by Carlsonpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Sep 16, 2024 -

Gresham Toyota responded

Thank you for the kind words! We're glad to hear Dan and our team at Gresham Toyota provided a comfortable and informative experience. We appreciate your support, Carlson!

September 14, 2024

As fast as can be expected given workload Efficient friendly and knowlegable. And and and More

by slmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 16, 2024 -

Gresham Toyota responded

We appreciate your business and your review! Thanks from the Gresham Toyota Team!

September 14, 2024

Great experience in service department Fast service was great Service department very meet and clean More

by Bobsue.Wendling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name , but she was very knowledgeable and did a wonderful job
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Sep 16, 2024 -

Gresham Toyota responded

Thank you for sharing your positive experience with our service department at Gresham Toyota! We're glad to hear that the fast and clean service met your expectations. We appreciate your support!

September 14, 2024

They offer very good and fast service. I would definitely recommend to friends and family. More

by herika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dickerman
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Sep 16, 2024 -

Gresham Toyota responded

We appreciate your business and your review! Thanks from the Gresham Toyota Team, Herika!

September 13, 2024

Dan kept me informed on the progress of the service on my car. I appreciated the no cost loaner car. More

by Mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Report | Print
Sep 16, 2024 -

Gresham Toyota responded

We are glad to hear that Dan provided excellent service. Thanks for choosing Gresham Toyota!

September 13, 2024

Friendly service men. Work on my rig was quick and efficient. Comfortable accommodation for waiting More

by Rlheacock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Sep 16, 2024 -

Gresham Toyota responded

We're glad to hear you had a comfortable and efficient experience with our team at Gresham Toyota. Thanks for the feedback!

September 13, 2024

Dan in service department was great. Think he took the time to explain the maintenance my car needed. More

by weaver1550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lin
Report | Print
Sep 16, 2024 -

Gresham Toyota responded

Thank you for sharing your experience! We're glad to hear Dan in the service department at Gresham Toyota took the time to explain everything. We appreciate your feedback and look forward to serving you again!

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