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Gresham Toyota

Gresham, OR

4.6
891 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 891 reviews

August 16, 2024

Dan was amazing. He helped me with everything on my vehicle and was very professional. More

by Suneeldss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 19, 2024 -

Gresham Toyota responded

We are glad to hear that Dan provided excellent service. Thanks for choosing Gresham Toyota.

August 16, 2024

Very pleasant and professional staff. They try to help the best they can. The car still has a problem, but it's a Toyota issue, not Gresham Toyota. More

by ljkniff
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 19, 2024 -

Gresham Toyota responded

Thank you for the feedback! We're glad to hear our Gresham Toyota team provided pleasant and professional service. We appreciate your understanding regarding the car issue, and we're here if you need further assistance.

August 16, 2024

I had a bad experience when I took my car in because the sensors were not working right and to have an oil change and tire rotation. I left the car because a master mechanic was going to work on the sensors More

by sssou812
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Aug 20, 2024 -

Gresham Toyota responded

Thank you for sharing your experience. It's clear we missed the mark on both visits, and I apologize for any inconvenience caused. We strive to provide efficient service and accurate diagnostics, so it's disappointing to hear about these issues. I would like to share your experience with our Service Leaders so please reach out to me with your full name and contact information at the email address below. That way they can pull your profile up in our system to review it further. Also, when you contact me, please reference the name "sssou812," so I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 14, 2024

It and the staff are great and it is a joy to come in for service More

by cuddason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Aug 14, 2024 -

Gresham Toyota responded

It is our pleasure to assist you with your service needs here at Gresham Toyota. See you next time!

August 14, 2024

I have never been dissatisfied with Gresham Toyota’s service department. Dan Kim is my go to service writer, always thorough and very trustworthy. More

by Ksalmons3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Aug 14, 2024 -

Gresham Toyota responded

We're delighted to hear that Dan Kim and our Gresham Toyota service department have consistently met your expectations. Thanks for the kind words!

August 12, 2024

I have been servicing my cars with Gresham Toyota since 2013. Their service is always great. More

by I’m the one!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Aug 12, 2024 -

Gresham Toyota responded

We are so grateful to have your loyal business. Thanks for being part of the Gresham Toyota family!

August 12, 2024

Your service was great felt like a new car again everything was tight no waiting time getting home great job Dan and associates More

by frankdaviswunsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Aug 13, 2024 -

Gresham Toyota responded

Frank, we're delighted to hear that Dan and the team at Gresham Toyota provided such excellent service. Thanks for sharing your experience!

August 11, 2024

This place is garbage, take your money and run. Bought what I thought was the truck of my dreams and got robbed with a lemon. Took it back 2 weeks later spent a week in repair and they still couldn More

by erock5181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris in sales and the entire maintenance staff
Aug 13, 2024 -

Gresham Toyota responded

We are truly sorry to hear about your experience and understand how frustrating this must be. This situation is concerning, and we would like the opportunity to try to make things better for you. Please get in touch with me at the email listed below with you full name and contact number so we can discuss this further and find a resolution. Also, when you contact me, please reference the name "erock5181" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 11, 2024

It is clean, has lots of seating areas to wait and work if during the workday. There’s good if hungry and restrooms are clean. I don’t feel pressured to buy while there. More

by lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 12, 2024 -

Gresham Toyota responded

Lori, thanks for sharing your experience! We're glad to hear you felt comfortable and well accommodated at Gresham Toyota. We appreciate the feedback!

August 10, 2024

Gresham Toyota employees are friendly and great service. Keep up the good work team Toyota! More

by chaysaechao70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 12, 2024 -

Gresham Toyota responded

We are thrilled to see your positive review, Chaya! The Gresham Toyota team looks forward to your next visit with us. Take care!

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