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Gresham Toyota

Gresham, OR

Overview
Reviews
4.6
830 Reviews
Call Dealership (503) 465-4646
View Awards

950 NE Hogan Dr

Gresham, OR

97030

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Showing 830 reviews

July 08, 2024

Lack of communication. Had to take my 2024 to another Toyota to have it looked at. Other Toyota service is taking care of it. More

by monicarinsurance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie
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Jul 09, 2024 -

Gresham Toyota responded

I'm sorry for the lack of communication on our end as well as for any inconvenience caused. I would truly appreciate it if you would be gracious enough to contact me at the email address below with more details so that we know where we went wrong. We always try to use the feedback from our valued customers as a learning tool. Also, when you contact me, please include your full name and contact information and reference "monicarinsurance' so that I can associate your email with this review. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

July 06, 2024

Allie was very good and kept me up to date. She is very friendly and does her job well More

by Tamagram76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alverson
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Jul 08, 2024 -

Gresham Toyota responded

We are glad to hear that Allie provided excellent service. Thanks for choosing Gresham Toyota!

July 06, 2024

I would take my automobile for my regular service. Friendly staff. Great waiting lounge. Easy to get appointments. More

by glenson660
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 08, 2024 -

Gresham Toyota responded

Thanks for sharing your experience! We're glad to hear you enjoyed our friendly team and comfortable waiting lounge at Gresham Toyota. We look forward to seeing you again for your next service appointment!

July 05, 2024

Dan Kim did a comprehensive service and inspection of my twenty four year old Toyota. I am entirely pleased with the service and his thoroughness. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
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Jul 08, 2024 -

Gresham Toyota responded

Jim, we're delighted to hear that Dan Kim provided such thorough service for your Toyota at Gresham Toyota. Thanks for sharing your positive experience!

July 03, 2024

Always seem to accommodate my time schedule. The facility is very clean and employees helpful More

by Rjlacroix2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Trelstad
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Jul 03, 2024 -

Gresham Toyota responded

Thanks for the 4 star review, Rjlacroix2. We hope to see you again at Gresham Toyota!

July 02, 2024

The team at Gresham Toyota consistently go above and beyond to take care of me and my Toyota Highlander. Highly recommended Gresham Toyota and Dan on the maintenance team More

by Flinhart82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
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Jul 02, 2024 -

Gresham Toyota responded

Thank you for the glowing recommendation! We're delighted to hear that Dan and our Gresham Toyota team have been taking great care of your Highlander. We appreciate your support!

July 01, 2024

They very through and very efficient and very knowledgeable. They took care of everything that I needed done to my car. More

by Ladytott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 02, 2024 -

Gresham Toyota responded

We're glad to hear our team at Gresham Toyota took care of everything you needed efficiently and knowledgeably. Thanks for the great feedback!

July 01, 2024

Receive information on what my car work will need in a timely manner and updates as needed. Work is usually completed with in the time frame given. Dan is friendly and answers questions well. More

by Ettafran
Recommend Dealer
Yes
Employees Worked With
Dan Kim , Paul Bergstrom
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Jul 01, 2024 -

Gresham Toyota responded

Thank you for sharing your positive experience with Dan and the team at Gresham Toyota! We're glad to hear that our timely updates and efficient service met your expectations.

June 30, 2024

Super easy and fast. The person who helped me Brandon was his name was nice and helpful More

by Katyabear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 01, 2024 -

Gresham Toyota responded

We're thrilled Brandon could help make your Gresham Toyota experience a smooth success! Safe travels, and we'll see you next time!

June 30, 2024

Awesome customer service. Super kind and really fast. I will be back. Thanks Alex! You rock! More

by Colt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Jackson, Ruth Knight, Caleb Jones, Dave Edlund, Guadalupe Marcias, Jose Martinez, Paul Bergstrom, Pete Gredvig, Steve Alverson, Steve Dickerman
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Jul 01, 2024 -

Gresham Toyota responded

Thank you for leaving Gresham Toyota a five-star review and giving a shoutout to Alex. We look forward to assisting you next time. Safe travels!

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