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Gresham Toyota

Gresham, OR

4.6
953 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 953 reviews

October 29, 2024

Jumps to get you checked in but slow to complete job in stated time. Every time I have gone in for service the job take about twice the estimated time and then paperwork is not ready. Last visit for TMC th More

by slk907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gasco
Oct 30, 2024 -

Gresham Toyota responded

By the way, I've spoken with the service manager and he would like to get more information. Please reach back out to me at the email address below with your full name and contact number so that we can locate you in our database and address the correct technician. Also, when you contact me, please remember to list the name "slk907" in the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

October 28, 2024

We were happy with the service we received. The service advisors were friendly, helpful and professional. More

by shalterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise?
Oct 28, 2024 -

Gresham Toyota responded

We're delighted to hear that our service advisors at Gresham Toyota provided you with friendly and professional assistance. Thank you for sharing your positive experience!

October 28, 2024

Efficient, knowledgeable and friendly! A pleasure to be served by. She is on a good career track. More

by Sheree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Oct 29, 2024 -

Gresham Toyota responded

Thank you for your confidence in Gresham Toyota, and for your business. We are grateful to have you as a customer!

October 27, 2024

This dearlearship has changed Been in there twice and don’t recognize any of the people they’re always new— Surprised that they don’t even vacuum your car anymore when you bring it in and wash it for you More

by Marycgiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 29, 2024 -

Gresham Toyota responded

Thank you for sharing your feedback about Gresham Toyota. We apologize for any inconvenience you've experienced with our recent changes and services. And especially for the oversight resulting in our failure to vacuum your vehicle. Your comments are important to us, and we'll make sure to address them as we strive to improve customer satisfaction.

October 26, 2024

Gresham Toyota has been a good deal ship to work with. I have been using them for 7 years. This last trip an accident happened while they were working on my car. Accidents do happen. What impressed me was More

by crystalrichoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 28, 2024 -

Gresham Toyota responded

Thank you for your loyalty over the years and for sharing this experience with Gresham Toyota. We're glad to hear that Dan and our team handled the situation professionally, ensuring everything was resolved smoothly. We appreciate your understanding and look forward to serving you in the future!

October 25, 2024

They have always kept my car in great shape and usually have me out of there in no time. Dan & the service team help keep me running mile after mile. More

by steffan.dueling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Roemmich
Oct 25, 2024 -

Gresham Toyota responded

We're delighted to hear that Dan and the service team at Gresham Toyota have been keeping your car in top shape! Thanks for trusting us with your vehicle maintenance, and we look forward to serving you mile after mile.

October 25, 2024

Alex in service at Gresham Toyota was very easy to work with and kept me up to date with what was happening with my vehicle:) I would definitely recommend working with him again! More

by jennifersnuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gasco
Oct 25, 2024 -

Gresham Toyota responded

Jennifer, we're so glad that Alex provided a seamless experience during your service at Gresham Toyota. Thank you for recommending our team!

October 25, 2024

Justin, the service rep, was very helpful , friendly and professional.. Everything that I wanted done was completed to my satisfaction. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 25, 2024 -

Gresham Toyota responded

David, we're delighted to hear that Justin provided you with such helpful and professional service at Gresham Toyota. Thanks for sharing your experience!

October 25, 2024

Thank you Justin & the whole service crew at Gresham Toyota! You went above and beyond to get my vehicle repaired and safe for the road quickly and efficiently. I love that you kept me in the loop every More

by JoyceGillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Clunas
Oct 25, 2024 -

Gresham Toyota responded

Joyce, we're delighted to hear that Justin and the Gresham Toyota service team took great care of you! Keeping our customers informed is a top priority for us. Thank you for your kind words and support!

October 24, 2024

The service department was courteous, accommodating and professional. I would be comfortable buying a car here because of the service department. More

by daved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles was awesome. Maddy was also. And the young man at the counter, when I checked out after five.
Oct 24, 2024 -

Gresham Toyota responded

Daved, we're delighted to hear that our service department at Gresham Toyota made such a positive impression on you. Thank you for sharing your experience!

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