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Gresham Toyota

Gresham, OR

Overview
Reviews
4.7
1,139 Reviews
Call Dealership (503) 465-4646
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950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,139 reviews

October 17, 2025

Brandon was such a delightful service representative to deal with. From start to finish he kept me informed on what they were doing to my car. More

by boringfarmgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon ⭐️⭐️⭐️⭐️⭐️
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October 14, 2025

Geo was very prompt, helpful,fun to work with. Informed me of the level of care my car needed. I would love to work with him again. More

by Cindy60dancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo
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Oct 15, 2025 -

Gresham Toyota responded

We’re happy Geo took such great care of you! Thanks for choosing Gresham Toyota Service Center and for sharing your experience, Cindy!

October 14, 2025

I had a great experience at Gresham Toyota getting my oil changed. Giovan was super helpful, friendly, and made the whole process quick and easy. He explained everything clearly and made sure my truck was ta More

by chris flesvig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovan
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Oct 15, 2025 -

Gresham Toyota responded

Chris, it's great to hear Giovan provided such a helpful and friendly experience at Gresham Toyota. We truly appreciate your business and look forward to serving you again!

October 08, 2025

Friendly and patient in explaining to first time customers. Very professional service and followed up on our questions. More

by helrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 09, 2025 -

Gresham Toyota responded

It's fantastic to hear that you experienced such friendly and professional service at Gresham Toyota. We love hearing from first-time customers. Thank you for choosing us, and we hope to see you back again in the future! Drive safely!

October 04, 2025

Awesome staff who made me feel appreciated for being a customer. I left feeling confident with the services provided. More

by courteland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon 5stars
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Oct 06, 2025 -

Gresham Toyota responded

Hi Courteland, knowing you felt appreciated and confident in our care means the world to us! Thank you from all of us at Gresham Toyota!

September 30, 2025

Brandon was outstanding as usual. Prompt, courteous and informative. Excellent memory and attention to detail when it comes to returning customers. More

by Pocollaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon B
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Oct 01, 2025 -

Gresham Toyota responded

Poco, we're pleased to hear that Brandon provided you with prompt, courteous, and informative service. Thank you for choosing Gresham Toyota and for sharing your kind words! We can't wait to welcome you back for future visits. See you next time!

September 30, 2025

Ok so I came to your dealership to have my tires rotated I had broke a lung nut trying to rotate them you are 60 miles from my home so didn’t want to travel that far for tire rotation so you guys are the on More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Really don’t matter
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Oct 02, 2025 -

Gresham Toyota responded

Ken, I'm truly sorry to hear about the issues and frustration you encountered. I'm a little confused, however, because I've spoken with Charles, the Service Manager who assisted you during your visit, and he relayed to me that the other shop you had just visited had told you that all of the lug nuts were over-tightened and couldn't be removed. Yet he was able to show you that he could remove all of them using regular equipment without any issues. Additionally, when you brought your vehicle in, you only told us that you needed to have the lug nut replaced - which we did. We were never requested to do a tire rotation or we would have been happy to do that as well. Again, I apologize for the confusion and apparent miscommunication. We do appreciate your business and hope to see you in again in the future. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

Oct 03, 2025 -

Ken responded

Ok so so the reason I came there was for a tire rotation and so I had a broken lug nut and it took you 2 and 1/2 hour to drill out a lug nut that was replaced with a stud that didn’t match my lug nuts and who ever drill it put a chip in my wheel so no you charge me 500.00 to drill out a lug nut really 2and 1/2 hours ya not ever coming back the way I look at you own me a new wheel and matching lug nut

September 28, 2025

Brandon was polite and professional. Xxxxxxxxxxxxxxxxxxxxxx xxxxxx xxxxx xxxxx xxxx xx xx xx xx xx More

by Kieffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 01, 2025 -

Gresham Toyota responded

We are glad to hear that Brandon provided excellent service. Thanks for working with Gresham Toyota!

September 27, 2025

Their service is top notch! Communication is excellent and I appreciate their reminders about my no cost Toyota care service More

by Jim Card
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 30, 2025 -

Gresham Toyota responded

Hi Jim, thank you for the positive feedback! We're glad you appreciated our communication and reminders at Gresham Toyota. Safe travels, and we look forward to serving you again!

September 24, 2025

I came in early for an oil change, and was lucky enough that they were able to take me straight right in. Brandon was professional polite, and an expert at his job. I loved the video of the car inspection. More

by rickaand53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Service
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Sep 24, 2025 -

Gresham Toyota responded

It's awesome to hear you loved the video inspection and that Brandon took care of you! We appreciate your recommendation and look forward to serving you again at Gresham Toyota. Safe travels!

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