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Gresham Toyota

Gresham, OR

4.7
1,172 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,172 reviews

November 26, 2025

They serviced my car , it was quick , the service team was professional. I was please with the work More

by silvia61462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Volk
November 26, 2025

This service advisor is the best person I have ever worked with in a mechanical manner at any vehicle maintenance shop or dealership! He is honest, he is patient, knowledgeable and makes me feel taken More

by PTay
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
November 26, 2025

I have always been thoroughly impressed with Gresham Toyota. From talking with the service department to schedule my car, to the young men that meet me when I come through the garage doors, to the perso More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Jackson, Ruth Knight, Caleb Jones, Dave Edlund, Guadalupe Marcias, Jose Martinez, Paul Bergstrom, Pete Gredvig, Steve Alverson, Steve Dickerman
Nov 26, 2025 -

Gresham Toyota responded

Thank you for your review! We love to hear from customers like you and can't wait to share your feedback with our team. See you next time here at Gresham Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

November 26, 2025

Joshua was very knowledgeable, friendly, and professional. My vehicle was finished in the exact amount of time he said it would take! More

by hannah24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshu
November 26, 2025

Brought my vehicle in for a diagnostic test and engine repair. Brandon did a top notch job keeping me in the loop on the repair. Two thumbs up👍 More

by Gregmontheriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
November 25, 2025

Convenient location. Shuttle service is appreciated. When I pointed out to Mr Kim that the service he recommended was performed at a prior visit, he apologized and blam More

by gailhochhalter
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kim
Nov 26, 2025 -

Gresham Toyota responded

We once again want to apologize for any confusion and appreciate your understanding. If our team at Gresham Toyota can do anything else to assist you, please let us know! Thank you, Customer Experience Management customerexperience@swickard.com

November 24, 2025

Joshua is very good, pleasant and trustworthy. He kept me updated what is going on with my truck. More

by heavenhcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindon
Nov 25, 2025 -

Gresham Toyota responded

It's always our goal to keep you updated and informed along the way, so this feedback is great to receive. Joshua and the Gresham Toyota team hope to see you next time—safe travels in your truck! Thank you, Customer Experience Management customerexperience@swickard.com

November 20, 2025

Very efficient - on time - thorough - personable - accurate- explained things very well. Pleasant waiting room although missed the cookies! Bought my first new car from Gresham Toyota in 1989 and a se More

by Monica Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Nov 20, 2025 -

Gresham Toyota responded

Monica, thank you for sharing your wonderful feedback for our team! We are grateful for your loyal business over the years here at Gresham Toyota and we hope to welcome you back in the future. Take care! Thank You, Customer Experience Management customerexperience@swickard.com

November 20, 2025

Dan was extremely professional and the quote for the services was spot on. I would definitely recommend Dan Kim as your personal service advisor. More

by matthewgallien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Nov 21, 2025 -

Gresham Toyota responded

Hi Matthew, we're glad to hear Dan provided such professional service! Thank you for recommending him and Gresham Toyota. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

November 13, 2025

Their appointment scheduling service for routine maintenance is subpar with terrible customer service. They don’t tell you what to expect in terms if time or cost. Me expected $150 visit turned int More

by Rereed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bandon
Nov 17, 2025 -

Gresham Toyota responded

We're disappointed to hear about your recent service appointment. We pride ourselves on providing transparent and informative customer service, so it's concerning that we fell short in this instance. I appreciate this feedback. Your comments will be used as we evaluate or system and pricing structure. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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