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Gresham Toyota

Gresham, OR

4.6
1,015 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,015 reviews

May 16, 2025

I've always had a pleasant experience at Gresham Toyota when bringing my vehicle in for service. Appointment options are plentiful. I even arrived early and they were still happy to greet me. Randy was More

by karen.jf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 16, 2025 -

Gresham Toyota responded

We're delighted to hear that your service visits at Gresham Toyota have been consistently pleasant, Karen! It's great to know Randy and the team provided helpful updates, including those handy video clips. We appreciate your feedback and look forward to seeing you again soon!

May 15, 2025

I always have a great experience at Gresham Toyota. The staff are friendly and helpful - and never try to upsell me services I don’t need. More

by Mrsbaylis2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani
May 15, 2025 -

Gresham Toyota responded

We're delighted to hear that you consistently have a great experience with our team at Gresham Toyota. Thank you for your kind words and trust in us!

May 14, 2025

They are reliable honest and operate with integrity. I recommend this dealership to any one wants to service their vehicle. Shout out to Dan Kim! More

by realitymesin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
May 15, 2025 -

Gresham Toyota responded

Thank you for recommending Gresham Toyota! We're delighted to hear that Dan Kim and our team provided reliable and honest service. We appreciate your support!

May 14, 2025

I have had good service there, however this time I had coupons for oil change and cabin filter however I had to remind them of the coupons, but still only got the oil change coupon price but not the cabin More

by rclark178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Saetern
May 16, 2025 -

Gresham Toyota responded

We appreciate your feedback and apologize for the oversight with your coupon. We aim to ensure all discounts are applied correctly and would be happy to look into this for you. Please get in touch with me with your full name and phone number at the email address below. Also, when you contact me, please list the name "rclark178" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 13, 2025

Dan did a great job getting my 4-Runner serviced and keeping me updated on what needed to be done. It was great working with him. More

by tomandshirl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
May 13, 2025 -

Gresham Toyota responded

Thank you for the kind words, Tom! We're glad to hear Dan provided excellent service during your visit at Gresham Toyota. We appreciate your feedback and look forward to serving you again!

May 11, 2025

I had a wonderful experience getting my oil changed. GIOVAN QUIROZ was efficient in getting me checked in and taking care of any questions I had More

by tuckdawg50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GIOVAN QUIROZ
May 12, 2025 -

Gresham Toyota responded

We're delighted to hear that Giovan provided you with a smooth and efficient oil change experience at Gresham Toyota. Thank you for sharing your positive feedback!

May 11, 2025

Josh was a great service writer and took care of me and my vehicle. Thank you Josh! More

by randyquintero81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 12, 2025 -

Gresham Toyota responded

We are grateful to have earned your business, Randy. Thanks for taking the time to leave us a review! - Josh and the Gresham Toyota Team

May 07, 2025

Great service, Dan took care of us. Fixed some warranty issues and got us back on the road. Thank you! More

by Price’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 07, 2025 -

Gresham Toyota responded

We're delighted to hear that Dan provided you with great service and resolved your warranty issues at Gresham Toyota. Thank you for sharing your experience, and we're glad we could get you back on the road smoothly!

May 07, 2025

As promised Friendly honor ed my coupon thank you for the savings . Missed the cookies. More

by del41572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim 5 stars
May 08, 2025 -

Gresham Toyota responded

Thank you for the great review. We look forward to seeing you again at Gresham Toyota!

May 07, 2025

Poor service this time. Bad communication and took me 4 calls to find out if car was done and to arrange shuttle More

by mitchell.bacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gio
May 09, 2025 -

Gresham Toyota responded

Mitchell, I'm sorry to hear about your recent experience with our service. We strive for clear communication and timely updates, so it's disappointing to learn we fell short this time. I'm not sure what might have been going on to cause this breakdown but thank you for bringing this to our attention so that we can look into it and make sure that it doesn't happen again. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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