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Gresham Toyota

Gresham, OR

4.6
939 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 939 reviews

December 18, 2024

Very good attitude came out right when I bought the car inside the service station very knowledgeable and experienced through text message every issue was showing More

by Londen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 19, 2024 -

Gresham Toyota responded

We're delighted to hear that our team at Gresham Toyota provided knowledgeable and attentive service during your visit. Thank you for sharing your experience, and we're here if you need anything else!

December 18, 2024

My car was serviced in a very timely manner. It only took about an hour. More

by maikel.wesley41790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Dec 19, 2024 -

Gresham Toyota responded

Thank you for the excellent review of Gresham Toyota, Wesley!

December 16, 2024

Everyone is very helpful and nice. Dan really helped me with my car to get the maintenance done and get my tire fixed. I am very happy I bought my car there. More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 16, 2024 -

Gresham Toyota responded

Patti, we're delighted to hear that Dan and the team at Gresham Toyota provided such helpful service. Thank you for choosing us, and we look forward to assisting with any future needs!

December 16, 2024

Denise has been so helpful with our truck issues. We’ve had to bring it back multiple times and she has been great to work with. More

by cheri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Dec 16, 2024 -

Gresham Toyota responded

Cheri, we're glad to hear Denise has been so helpful with your truck issues at Gresham Toyota. We appreciate your patience and trust in us!

December 14, 2024

Service guy explain well the items needed and cost. Also timely shuttle service to and from home. More

by Angry59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Dec 16, 2024 -

Gresham Toyota responded

Thank you for this stellar review of Gresham Toyota! We hope to see you again down the road!

December 14, 2024

they do a good job. explained very well what they did on my car and parts to replaced on the future . More

by arnelcmiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Dec 16, 2024 -

Gresham Toyota responded

We're glad to hear that our team at Gresham Toyota provided clear explanations and did a good job on your car. Thank you for the positive feedback!

December 14, 2024

Such a non-stressful environment. The service department and the parts department are very friendly and greet you as a friend. The service department and mechanics are very skilled an More

by ravensmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Dec 16, 2024 -

Gresham Toyota responded

We're delighted to hear that Dan and the team at Gresham Toyota made your experience so positive! It's great knowing you feel at ease with our service. Thank you for sharing this feedback!

December 14, 2024

The service is excellent. My customer service person walked me though what needed to be done on my vehicle. He kept me updated on things that he found that needed my attention More

by jeff.warmbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer
Dec 16, 2024 -

Gresham Toyota responded

Thank you for sharing your experience! We're delighted to hear that our team at Gresham Toyota provided thorough and attentive service. We appreciate your trust in us, and we're here whenever you need assistance with your vehicle.

December 14, 2024

Courteous advisor thourogh work clean environment they did all i asked answer all my questions very helpful More

by David.putney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Dec 16, 2024 -

Gresham Toyota responded

David, we're glad to hear you had a positive experience with our team at Gresham Toyota! Thank you for your feedback and support.

December 13, 2024

Dropped my car off for a belt replacement and 2 recalls. When I arrived, the belt had not been replaced and there was no communication as to why. When I picked up my car, the service rep had no idea that my More

by Jnem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rikki
Dec 17, 2024 -

Gresham Toyota responded

I apologize for the lack of communication and inconvenience you experienced during your visit. We strive to provide clear and efficient service, so it's disappointing to hear about this oversight. You should have immediately been informed of the oil leak and we apologize for our failure to do that. We appreciate your feedback. Your comments were valuable as they help us in our effort to be constantly improving. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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