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Gresham Toyota

Gresham, OR

4.7
1,165 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,165 reviews

November 20, 2025

Very efficient - on time - thorough - personable - accurate- explained things very well. Pleasant waiting room although missed the cookies! Bought my first new car from Gresham Toyota in 1989 and a se More

by Monica Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Nov 20, 2025 -

Gresham Toyota responded

Monica, thank you for sharing your wonderful feedback for our team! We are grateful for your loyal business over the years here at Gresham Toyota and we hope to welcome you back in the future. Take care! Thank You, Customer Experience Management customerexperience@swickard.com

November 20, 2025

Dan was extremely professional and the quote for the services was spot on. I would definitely recommend Dan Kim as your personal service advisor. More

by matthewgallien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Nov 21, 2025 -

Gresham Toyota responded

Hi Matthew, we're glad to hear Dan provided such professional service! Thank you for recommending him and Gresham Toyota. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

November 13, 2025

Their appointment scheduling service for routine maintenance is subpar with terrible customer service. They don’t tell you what to expect in terms if time or cost. Me expected $150 visit turned int More

by Rereed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bandon
Nov 17, 2025 -

Gresham Toyota responded

We're disappointed to hear about your recent service appointment. We pride ourselves on providing transparent and informative customer service, so it's concerning that we fell short in this instance. I appreciate this feedback. Your comments will be used as we evaluate or system and pricing structure. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 12, 2025

My third new Toyota there and no complaints. And Dan truly is the man, who consistently delivers a positive experience and smiles like he enjoys his job in the process. More

by barneycoil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Cour
Nov 12, 2025 -

Gresham Toyota responded

Thanks for choosing Dan and our team here at Gresham Toyota! Your loyalty means a lot to us! We look forward to serving you again down the road, Barney. Thank You, Customer Experience Management customerexperience@swickard.com

November 12, 2025

Dan was awesome and always communicated timelines and potential issues with the car and gave options. More

by benacefool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Nov 12, 2025 -

Gresham Toyota responded

Thank you for sharing your awesome five-star feedback for Dan! We will be sure to pass this along to him. Sightings like this are why we are in business. We hope you will visit us again at Gresham Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

November 12, 2025

Charles was easy to work with in a timely matter ,price was in my budget More

by salverson1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alverson
Nov 13, 2025 -

Gresham Toyota responded

We are glad to hear that Charles was great to work with and helped you secure an excellent deal. Thank you, Customer Experience Management customerexperience@swickard.com

November 12, 2025

Absolutely great team, Emily was great and Garrett Griffith is a top notch manager with great follow through and communication with his team at Gresham Toyota. More

by jomalley579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in service and Garrett Griffith
Nov 13, 2025 -

Gresham Toyota responded

Thank you for the stellar review! We’re thrilled to hear you’re impressed with Emily, Garrett, and the rest of our team. We look forward to seeing you again at Gresham Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

Nov 13, 2025 -

jomalley579 responded

Thank you!

November 11, 2025

Extremely disorganized. The call center where you make the appointments doesn’t always actually transfer the appointment to the dealer so you can show up and not be on the More

by Zzwozz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t care to name him.
Nov 14, 2025 -

Gresham Toyota responded

We would be very interested in looking into this further. Please reach out to me at the email address below with your full name and phone number. Also, when you contact me, please list the name "Zzwozz" on the subject line so that I can associate that email with this review. Thank You, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 11, 2025

Very good service! I can recommend to all. Please use Gresham Toyota. Thank you all. More

by Weston491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bergstrom, Pete Gredvig, Steve Alverson, Steve Dickerman
Nov 12, 2025 -

Gresham Toyota responded

Thank you for taking the time to review Gresham Toyota, Weston! Thank You, Customer Experience Management customerexperience@swickard.com

November 11, 2025

It was an excellent experience at my local Toyota dealership for my vehicle’s maintenance service. The staff was friendly, professional, and made the whole process smooth from start to finish. They e More

by Sengxue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 12, 2025 -

Gresham Toyota responded

Sengxue, it's great to hear you had an excellent experience with our team at Gresham Toyota. Thank you for your business and we hope to see you again! Thank You, Customer Experience Management customerexperience@swickard.com

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