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Gresham Toyota

Gresham, OR

Overview
Reviews
4.6
896 Reviews
Call Dealership (503) 465-4646
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950 NE Hogan Dr

Gresham, OR

97030

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Showing 896 reviews

November 21, 2024

We live in Colorado and spend a lot of time in Gresham visiting the grand kids. We have had the pleasure of taking our car to Gresham Toyota. The staff is always very helpful and friendly! More

by kaburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bergstrom
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November 20, 2024

Customer service provided by Josh was first class. He was friendly, knowledgeable and very helpful! Waiting area was clean and comfortable. Overall great experience from Gresham Toyota service departm More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua - service dept.
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November 20, 2024

Took me on time, good communication, I felt cared for. Very comfortable waiting area. Hot tea. More

by Cheryl Hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 20, 2024 -

Gresham Toyota responded

Thanks for the great review of Gresham Toyota, Cheryl!

November 19, 2024

Dan is an awesome service writer. He always explains everything thoroughly and makes sure I get the best deal. He's always prompt at getting back to me and he is professional at condu More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
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Nov 20, 2024 -

Gresham Toyota responded

We're delighted to hear that Dan has been providing you with exceptional service at Gresham Toyota. It's great to know he ensures clear communication and the best deals for our customers. Thank you for sharing your experience!

November 18, 2024

Dan has performed an excellent work in my car done on time he is very friendly and nice person More

by Hemat_tanha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Scott Moser
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Nov 19, 2024 -

Gresham Toyota responded

Thanks for stopping in for service and leaving Gresham Toyota a five-star review! We'll pass your kind words along to Dan.

November 12, 2024

Professional, knowledgeable, helpful and fast. Thank you Dan in particularly for always being do helpful. More

by chanlybob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
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Nov 13, 2024 -

Gresham Toyota responded

Chanly, we're delighted to hear that Dan and the team at Gresham Toyota provided you with such a positive experience. Thank you for your kind words!

November 12, 2024

How you gonna schedule me for a oil change and not carry oil for the same car you sell on your lot. Wasting my day to bring in the car. And yall sat on it for over 3 hours hour for a update....... More

by Tuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever set up my appointment
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Nov 14, 2024 -

Gresham Toyota responded

Tuan, I apologize for the confusion and the inconvenience this created. I've been able to determine that the delay was caused by the fact that somehow your appointment slipped through the cracks, and since your car is not a Toyota, we did not have an oil filter to fit in stock and had not pre-ordered one as we normally would have done. I'm glad to hear that we finally got the filter in and got you taken care of, but again, I apologize for the confusion and the delay. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 11, 2024

Didn’t inspect things they said they did. xxxxty service and also overcharging for nothing. More

by kirakami
Recommend Dealer
No
Employees Worked With
Edward
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Nov 13, 2024 -

Gresham Toyota responded

This isn't the feedback we like to receive, and I'd like to get more information from you. Please reach out to me at the email address below with your full name and contact number and I will get one of our service managers involved. Also, when you contact me, please list the name "kirakami" in the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 10, 2024

The service has always taken less time than estimated, and the service agents are good about calling or texting to provide updates. More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 11, 2024 -

Gresham Toyota responded

We're delighted to hear that our team at Gresham Toyota has consistently provided efficient service and kept you updated throughout the process. Thank you for sharing your experience!

November 10, 2024

I’ve always had great and honest service at Gresham Toyota. I’ve been going here for years. More

by Janebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin.
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Nov 11, 2024 -

Gresham Toyota responded

Jane, thank you for sharing this wonderful feedback! We're grateful to have earned your loyalty over the years. Safe travels from the Gresham Toyota Team!

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