Gresham Subaru

Good prompt service, thorough inspection,. Found issues and options for dealing with them. Personally delivered the car after servicing. Found issues and options for dealing with them. Personally delivered the car after servicing. More

Pleasant, knowledgeable, helpful, and diligent. It’s what all dealerships should be. Cassidy was one of the finest reps I’ve ever met It’s what all dealerships should be. Cassidy was one of the finest reps I’ve ever met More

Everyone took the time to help me with my questions and to get my cars needs taken care of as well. to get my cars needs taken care of as well. More

My husband and I bought a used car, a RAV4, from Gresham Subaru this past December. After getting it home and driving it for a while we noticed the floor in the back seat was sopping wet. We were horrifie Subaru this past December. After getting it home and driving it for a while we noticed the floor in the back seat was sopping wet. We were horrified. We had purchased an extended warranty but we were frantic thinking that we bought a lemon! ' But to our amazement and surprise Gresham Subaru, Josh in their Service Department and Lance, our finance guy took great care of us! Not only did Gresham Subaru investigate and find the cause, they replaced the Sunroof for us, santized the carpeting and cleaned/dried the whole interior. We were so thankful for the entire Gresham Subaru team. Lance Schultz made sure we were taken care of. Scottryan in the Service Department went above and beyond making sure we were satisfied with the final outcome. Gresham Subaru has made two life long customers. We will buy our next car there for sure! We won't go anywhere else! More

Always very well taken care of here. Highly recommended. Best service I’ve ever had for my Subarus. Highly recommended. Best service I’ve ever had for my Subarus. More

The service team especially Teona are professional, supportive, informative and very caring. I had come late in the shift and she still stayed behind and took care of my emergency. Thank you so much supportive, informative and very caring. I had come late in the shift and she still stayed behind and took care of my emergency. Thank you so much More

Wonderful place, never had any problems! Tristen today was fast and very efficient. Highly recommend! Great people, great service! Tristen today was fast and very efficient. Highly recommend! Great people, great service! More

We were impressed with the whole experience. Giovanni was enthusiastic and knowledgeable. Answered all our questions and if he didn’t have the answer he found out. Lance was friendly and everyth Giovanni was enthusiastic and knowledgeable. Answered all our questions and if he didn’t have the answer he found out. Lance was friendly and everything went smoothly. My husband had some engine questions and Giovanni took him to the service manager to get answers and the service guy was great too. When we came back in for our Encore appt with Hannah, she was able to fill in the blanks and so we felt much more oriented to our new car. Excellent experience all around. Highly recommend Gresham Subaru. More

Dented our car. Gave us a loaner that wasn't cleaned and smelled like the last person was living in it. Josh ghosts you. They said I would meet with the master tech Gave us a loaner that wasn't cleaned and smelled like the last person was living in it. Josh ghosts you. They said I would meet with the master tech and or shop foreman and Josh foisted me on to a tech that said they know nothing about what is going on. Never an apology for the steering module that was fixed. Never an apology for leaving us in the crappy loaner for 3 weeks. Never an apology for the experience. Then when Josh saw me pick up my car he hid in his office from me. Made eye contact with me and looked away. What kind of manager is that? No accountability and then sets up an employee. What else? When I picked up the car the side view mirrorr wasn't functioning and had to go back, again. Again they didn't inspect the vehicle before delivery. The car, the tech, the service advisor and I stood in the rain while the tech had the door open fixed the mirror for 5-10 minutes. What else? The other tech tried to hold me hostage to make sure I didn't owe any money. LOL He knew NOTHING about the situation, admittedly! But he wanted me to turn the car off and go inside MEANWHILE they just jumped the brand new battery they put in and it's cold and raining outside. Does management go through any kind of training? Does management provide training to new employees? Are there any protocols at Gresham Subaru? More

The entire experience was great! Tracey Avery was fabulous…..extremely patient and very knowledgeable. I will definitely recommend Gresham Subaru to anyone I know who’s looking for a Tracey Avery was fabulous…..extremely patient and very knowledgeable. I will definitely recommend Gresham Subaru to anyone I know who’s looking for a new car! More