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Gresham Subaru
Gresham, OR
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Service was friendly and professional. The work was completed in a timely manner and details of repairs were explained in an easy to understand manner. The work was completed in a timely manner and details of repairs were explained in an easy to understand manner. More
My wife took took her Forester in for service and gave them her phone number to contact her. They never once called her! They kept calling my phone instead! Looks like they don’t pay attention to who brin them her phone number to contact her. They never once called her! They kept calling my phone instead! Looks like they don’t pay attention to who brings their car in for service. They need to pay attention and contact the person who brings their car in for service! More
Gilbert was amazing. We had already done test drives at another dealership and were ready to order a new car, and he was able to get us in right away to get it ordered. H We had already done test drives at another dealership and were ready to order a new car, and he was able to get us in right away to get it ordered. He was kind, cordial and made us feel so welcome, and he answered every question that we had. When the car finally came in, before anything else, he took us on a test drive to make sure there was nothing wrong with the car, just in case, and did a great run-through of all the features and how to use them. The paperwork took a while and we had to get some things sorted out with insurance, but he was very helpful and patient, and we had a great time chatting during the in-between. At the end, he had even got out a big bow to put on our new car when we walked out and took pictures for us too to. He was extremely thorough and helpful throughout, and you could tell he really knows his stuff. We are so glad to have gotten to work with him! The whole dealership itself has a great atmosphere, everyone is cheerful, polite and kind. When we first put in our car order, everyone at the front desk joined in saying goodbye to us, and they have a big bell that they ring to congratulate people when they buy a car. They also always have someone to greet you at the door, and they all make you feel welcome. There are several women working there too, which as a woman made me feel even more comfortable and at ease there. Overall, we had a great experience there and would not hesitate to work with them again. More
Matthew was wonderful in helping me out while waiting to figure out some electrical issues I had with my car, Also gave me a loaner car to use until issue resolved. Only have had true kindness and wonderful figure out some electrical issues I had with my car, Also gave me a loaner car to use until issue resolved. Only have had true kindness and wonderful service at Gresham Subaru !! More
Gresham Subaru Service Department is great. They are fast and efficient for routine service on our Subaru and we continue to drive to Gresham from Brush Prairie, WA. They are fast and efficient for routine service on our Subaru and we continue to drive to Gresham from Brush Prairie, WA. More