Back

Gresham Subaru

Gresham, OR

4.7
224 Reviews

1925 East Powell Boulevard

Gresham, OR

97080

Directions

By Type

Showing 224 reviews

August 23, 2024

Everyone has been very courteous and helpful. Helped us with many questions and answered all our need to know things More

by desjardor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Moose
Aug 26, 2024 -

Gresham Subaru responded

Thank you for the kind words! We're glad to hear our team at Gresham Subaru was courteous and helpful in addressing all your questions. We hope to see you next time! Enjoy your new ride!

August 15, 2024

Loved having Liam as my salesperson. My 2nd car I’ve leased from here and I have worked with great people so far. Thanks for your help and making the car buying process not as stressful More

by sk.taylor523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Kreuz
Aug 16, 2024 -

Gresham Subaru responded

We're delighted to hear that Liam and the team at Gresham Subaru made your leasing experience smooth and enjoyable. Thanks for being a loyal customer and we'll see you next time!

August 07, 2024

Very poor service. This was for a recall repair and I was required to use the dealership. I choose to go elsewhere for all of my maintenance work. More

by Catherine
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristen
Aug 27, 2024 -

Gresham Subaru responded

Catherine, thank you for the review. I'm sorry to hear that your experience with our team did not meet expectations. If there's any additional feedback you'd like to share, please feel free to contact me directly at your earliest convenience. Respectfully, Josh Martin - Service Manager - 5036611200

Aug 27, 2024 -

Catherine responded

Josh - you were given my information to contact me after I was contacted by your customer service department. She told me that I would definitely hear from the service manager as soon as possible. If you want to hear from me, you already have my info.

August 02, 2024

I always take my Subaru here for service. They’re knowledgeable, friendly, and helpful. Great group! More

by Berdeez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Aug 02, 2024 -

Gresham Subaru responded

Hi Berdeez! Thank you for trusting Gresham Subaru with your service needs! We're glad to hear our team has consistently provided knowledgeable and friendly assistance. See you next time!

July 28, 2024

Tristin, is the best person to talk with and he was very helpful and took care of the problem with my radio, he ordered the parts and let me know when it came in. I made the appointment the next day, it too More

by ssnuffin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristin
Jul 30, 2024 -

Gresham Subaru responded

Thank you for sharing your experience! We're glad to hear Tristin provided excellent service and resolved the issue with your radio here at Gresham Subaru. We'll be sure to pass along your kind words! 😎

July 26, 2024

Tristen Johnson was very efficient, and fast in helping my husband and I get the repairs done that were needed on our 2019 outback! We received exceptionally courteous and professional service! More

by robertaherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Johnson
Jul 29, 2024 -

Gresham Subaru responded

Roberta, we're delighted to hear that Tristen provided efficient and courteous service for your 2019 Outback at Gresham Subaru. Thanks for sharing your positive experience!

June 24, 2024

Quick efficient work. Clean waiting area with a lot of amenities. Service Advisor was communicative and well versed in what was happening with my vehicle More

by zacharycraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis, Zach
Jun 25, 2024 -

Gresham Subaru responded

We're glad to hear you appreciated the quick and efficient service, as well as our clean waiting area at Gresham Subaru. We look forward to serving you again! Safe travels!

June 19, 2024

The customer service department is great , but yur prices I think r way 2 high. More

by Kridrellim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Jun 19, 2024 -

Gresham Subaru responded

Thank you for the review. We appreciate your feedback and will certainly take it into consideration. Please don't hesitate to reach out if we can be of service again in the future! - The Gresham Subaru Team

June 13, 2024

Once again professional and friendly service. I appreciate the attention to detail I received at my recent visit. More

by scottrickards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 14, 2024 -

Gresham Subaru responded

Thank you for sharing your kind words, Scott! We appreciate your business and look forward to seeing you next time at Gresham Subaru!

May 23, 2024

My frustration is the phone service for the Service Department! I had to call for times to ask if my car had been serviced and was ready for me to pickup. The phone calls were answered by very nice peo More

by edwwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the names but they were polite and helpful.
Jun 03, 2024 -

Gresham Subaru responded

Thank you for sharing your experience. It's great to hear that our team members were polite and helpful, but I apologize for the frustration with reaching the Service Department by phone. We appreciate your feedback about our phone system and will look into improving it to ensure better communication in the future. If there's anything else we can assist you with, please feel free to reach out directly to Josh Martin - Service Manager - 503-661-1200.

2
...