Gresham Subaru

All around excellent customer service in every department. I will continue to give them my business. department. I will continue to give them my business. More

I was warned that there were dealerships in Portland that charged $5,000. more for their cars. I finally found the car I wanted and called them up. They told me that they charge $5,000. more on their cars be charged $5,000. more for their cars. I finally found the car I wanted and called them up. They told me that they charge $5,000. more on their cars because of the hardships of Corona. I feel they are taking advantage on people During these times. They are a very Greedy dealership. Not all the Dealerships in Portland are like this, just Gresham and Portland Subaru. Shame on you. I will never buy a car from this dealership More

My wife had her tire pressure light come on and she stopped by Gresham Subaru to get it checked out. They said they were too busy and not to worry about it. It is storming out and we live a considerabl stopped by Gresham Subaru to get it checked out. They said they were too busy and not to worry about it. It is storming out and we live a considerable distance in the mountains. Didn’t check her tire pressure or do anything, just told her don’t worry about it. She made it about half way up the mountain before it was completely flat, and the tire was destroyed by then. Stuck in a storm on a dark mountain road after dark is how much they think of their customers. What they don’t know is that she is an attorney, and I’m a pretty pissed off firefighter. Unbelievable lack of customer service. More

Gresham Subaru is an unprofessional business to avoid. After scheduling to purchase a vehicle, upon arrival I was told it was sold that am. Sleazy!! After scheduling to purchase a vehicle, upon arrival I was told it was sold that am. Sleazy!! More

Hands down our best car buying experience that we have ever had. Branden in sales was up front with us and honest. No playing hard ball or car salesmen tactics. Just a super nice guy. David in finance was ever had. Branden in sales was up front with us and honest. No playing hard ball or car salesmen tactics. Just a super nice guy. David in finance was also easy to deal with. We are glad we made the choice to visit here. I would recommend to give them a shot and ask for Branden. More

Either inept management or willing to lose sale over $330 Grisham Subaru price matched Carr Subaru on the vehicle I was looking for. The proposal they offered added GAP insurance, extended warranty, and PU Grisham Subaru price matched Carr Subaru on the vehicle I was looking for. The proposal they offered added GAP insurance, extended warranty, and PULSE. I declined the GAP and extended warranty, and requested information on what PULSE was. They informed me it was a lighting system that flashes the brake light. I researched the product, and found that the system consists of a $15-$30 switch available on Amazon that is easy to install. I declined PULSE. Gresham Subaru failed to respond to this counter offer for well over a day. Either they are so inept as to not have a general manager, acting general manager, or my salesperson contact me the day before a scheduled appointment to sell a car, or they tried to bluff their way through getting me to pay $349 for a $15 switch and failed. Jake Pratt then tried to use my situation (due to COVID-19, there are no sales in WA and the Subaru 0% financing offer ends in 5 days) to justify their offer. I recommend going elsewhere. More

Beshara was great to work with on the purchase of my new car! Excellent experience. Didn't take up my whole day with nonsense- just put me in the my perfect car in a short amount of on the purchase of my new car! Excellent experience. Didn't take up my whole day with nonsense- just put me in the my perfect car in a short amount of time. More

Scheduled for simple detail and when I got there, there was no tech available. Got rescheduled, again same thing happened after an hour waiting. Both times got stuck in traffic on the way back and forth so was no tech available. Got rescheduled, again same thing happened after an hour waiting. Both times got stuck in traffic on the way back and forth so I was pretty upset. They gave me a loaner car the second time with an almost empty tank. When I get my car back, they don't have the courtesy of refilling the gas or reimburse the gas expense even after I mentioned that over the phone. More