Gresham Chrysler Dodge Jeep Ram
Gresham, OR
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We purchased a brand new vehicle from them got it home the first day noticed it had a scratched rim like they hit a curb. Contacted the general manager the next day about it or maybe the same day the sal the first day noticed it had a scratched rim like they hit a curb. Contacted the general manager the next day about it or maybe the same day the salesman Contacted me said they wanted to make it right. Told me they worked with someone who resurfaced rims i told them i didn't want a resurfaced rim wasn't sure how it would look then they told me they were going to order a new rim and they came and picked up the car. They then resurfaced the rim and didn't ask me if i wanted that i figured they were replacing it. They brought it back the color doesn't match the rim is rough like sandpaper and has imperfections in the paint missing paint in the corners. I Contacted the salesman about it he said he understood and would talk to new car manager and i never heard back. I Contacted the general manager through email again and i was ignored also. This is the second vehicle we purchased from them in a year and will not be purchasing another there. also had a scratch on the bumper I pointed out at the dealership they tried to get it out the best they could and it was also covered in tree sap they didn't get it all off. They didn't even vacuum it out put floor mats down over the dirt and rocks More
Horrible service. Probably the worst dealership ive ever worked with. Didn't disclose broken window. Gave me a discount that wouldn't cover a replacement. Hid the fa Probably the worst dealership ive ever worked with. Didn't disclose broken window. Gave me a discount that wouldn't cover a replacement. Hid the fact that this is beyond base model. Roll up windows, no alarm, etc. I had to fly in and buy it as my other vehicle was totaled. So it was site unseen. I was told id lose my $500 NONrefundable deposit if I switched. The vehicle was dirty. Zero gas. Took them over a week to get final paperwork. Kept changing the price. Told me they lowered the price, but they actually just removed the gap coverage. Then over charged me when I asked about it. These people are the worst sales people ive ever worked with. Total rip off. Ive got to spend way more now just to get it to NORMAL operating functions. They told me this was Certified but removed it from the sales contract. And offered no 3 month 3000 miles warranty that was stated on the vehicle website. Total crooks. More
Very satisfied with my experience at Gresham Dodge, Kyle was awesome, he found me the truck I wanted and it was the best price in the area, financing was quick and painless and the employees I encountered w was awesome, he found me the truck I wanted and it was the best price in the area, financing was quick and painless and the employees I encountered were very nice. More
8/14/2026- This is why you buy from a reputable dealer! Thank you, Gresham, Dodge! After purchasing my 2016 Ram 1500 Rebel from Gresham Dodge, I unfortunately experienced a couple of significant issues Thank you, Gresham, Dodge! After purchasing my 2016 Ram 1500 Rebel from Gresham Dodge, I unfortunately experienced a couple of significant issues with the truck within the first few months. While the process of working through those issues wasn’t fun, Gresham Dodge ultimately worked with me to address my concerns and resolve the issues. I especially want to recognize Paul Johnson, who has consistently treated me with respect, listened to my concerns, and supported me throughout the entire process. He took a lot of time to communicate with me and genuinely did everything he could to help, which I greatly appreciate. It took some work to get here, but I’m so thankful that Gresham Dodge ultimately stood behind my purchase and worked with me toward a resolution. I’m looking forward to putting these issues behind me and finally getting to enjoy my Rebel! Thank you, Paul, Steven, and Keith! More
Ordered the wrong truck. Was supposed to match other dealers custom order sheet and price but didnt do either, forgetting the most important part, the gooseneck hitch Was supposed to match other dealers custom order sheet and price but didnt do either, forgetting the most important part, the gooseneck hitch More
Heather was very helpful. Another man tried to negotiate based on different car. They gave me $4000 allowance as I was looking for 18,000 and he dropped by $400 to agree to Another man tried to negotiate based on different car. They gave me $4000 allowance as I was looking for 18,000 and he dropped by $400 to agree to $22000 plus tax. Thus, they gave me nothing for my car. I will NOT recommend dealership to anyone. More
Everyone was organized communicative and made me feel very welcome. If I ever have to come back and purchase another car in the future, I would come to this dealership. very welcome. If I ever have to come back and purchase another car in the future, I would come to this dealership. More






