Gresham Chrysler Dodge Jeep Ram

Warning I'm writing this review as a warning to others. I never write them but I felt obligated to do this one. I wud hate for what happened to us to happen t I'm writing this review as a warning to others. I never write them but I felt obligated to do this one. I wud hate for what happened to us to happen to anyone else. So just think long and hard about buying from these people. Not only r they thieves, which is bad enough, but they r dangerous people to put your trust in. They sold a vehicle that, if not caught in time, could have killed people. This is coming from our own mechanic that, thank god, did catch it before anything horrible could happen. Not only to her but possibly others on the road as well. If u do still choose to shop there please do NOT just go by what they tell u about having thorough inspections done on every vehicle! They r either completely lying or they have extremely unqualified inspectors. Or, which is my personal opinion, they knew and did nothing. So if u value your life and the lives of your loved ones, have it checked out by your own mechanic. Your life is not worth the gamble More

Response to Joe Leavitt's response, to my complaint Joe, ur response asked that I call u to further discuss what happened. All u wanted was to see if u could help me with purchasing a car. I feel u wr Joe, ur response asked that I call u to further discuss what happened. All u wanted was to see if u could help me with purchasing a car. I feel u wrote that response so it would look good to people who read it. U had no intention of discussing my original complaint. Im still sitting here with a loss of $3,000, and i would not purchase a car from ur dealership. U don't deserve more of my money. I dont think a discussion is needed, just a check and an apology as I've stated before. All u have to do is make it right! More

best sales buy ever worked with Vlad and Gary, what a team no pressure. Just great service. I would highly recommend this dealer to friends or family anytime. Good job! worked with Vlad and Gary, what a team no pressure. Just great service. I would highly recommend this dealer to friends or family anytime. Good job! More

Worst experience ever We had the worst experience ever with Gresham Dodge and Jeep! Walked in with CASH IN HAND TO PURCHASE a vehicle. I had negotiated a price with Eric an We had the worst experience ever with Gresham Dodge and Jeep! Walked in with CASH IN HAND TO PURCHASE a vehicle. I had negotiated a price with Eric and we had signed the paperwork agreeing to the discount, as we were paying cash. NO JOKE.... after paperwork was signed, Eric and Mike came back and said, "we made a mistake and you will need to pay the original price! SERIOUSLY.... we've already signed! We refused to pay more, done deal- MANAGEMENT(Eric Holms and Mike Crane) IS HORRIBLE, refused to come and speak with us or lower price back to what we agreed and signed for. We were told you can take it or leave it, they refused to contact the General Manager,Joe Levitt because it was his day off and he cannot be bothered. Well, we left it, even if they were to come back and sell for the amount we signed to, at this point-it's a waste of time and insult after the frustration they have caused- they've wasted our time and insulted us, let me remind you we had cash in hand and we are not talking a small amount. Customer service is key, I feel bad for the sales guy, Josh. The greedy finance manager or onsite managers (Eric and Mike) lost him the sale. We are talking about this being the easiest deal they would have done.. AGAIN, we had cash in hand! I will never do business with this company! They need to understand how to full-fill their commitments and honor their pricing. What game they tried to play today is totally unethical and slimy. More

Scammers I asked for a wiper motor quote. They quoted me $300. Napa quoted me $50. Ron Tonkin quoted me $234. Couldn’t get a reason why they overprice their it I asked for a wiper motor quote. They quoted me $300. Napa quoted me $50. Ron Tonkin quoted me $234. Couldn’t get a reason why they overprice their items? That’s a $70 markup from the dealership down the road. And a 500% markup on the regular part itself. I don’t know how Steve sleeps at night. I wonder where he takes his car to. 🤔 smh #scammers #worsethandrugdealers #cantkeeppromise #greshamdodge #stevedoesntcare #dontcallsteve More

Fused #4 injector 2006 Jeep Liberty CRD 4x; #4 injector was leaking and was fused, they said they'd have to remove the engine for an upwards of 6 to 7thousand dollars 2006 Jeep Liberty CRD 4x; #4 injector was leaking and was fused, they said they'd have to remove the engine for an upwards of 6 to 7thousand dollars to remove the injector. They offered me a $1,000 for my jeep (137,000 Miles) as a trade in on a new vehicle. I declined their services and found a local mechanic Millers Auto Repair in Lebanon and with a little ingenuity MAR removed the injector, replaced it and only charged me $320.00. MAR also informed me that Greshams diesel mechanic couldn't remove the injector and took it upon himself to ADD an O ring to the one he couldn't remove ( I was not informed he had done this) which made the leak worse. Sheisters! If you need a diesel mechanic for your vehicle, Get on over to Millers Auto Repair, Lebanon and tell 'em Vickie sent you. More

No longer Disapointed NOW!!! I was not happy as you can see below!!! But these guys stepped up to the plate and educated themselves and took care of us!!! We will be back! They ap I was not happy as you can see below!!! But these guys stepped up to the plate and educated themselves and took care of us!!! We will be back! They appear to be a cut above the rest. So I sent this email to the management 9/8/17 and have had NO response .... we paid hundreds of dollars for the NW package, for half a job..... Gentlemen, Mine and my wife's disappointment stems from what I guess boils down to lack of communication and or lack of product knowledge for your staff.... We purchased a 2011 Jeep Wrangler 2dr on 6/29/17 and we could not be more pleased with the vehicle or the sale experience. Where we feel the ball was dropped on your end is the push for the Northwest Package. Our jeep is a soft top...no one told us or even new why the soft top was not addressed with the Northwest Package, when I called and spoke with Joshua about this he said, "he had know idea and would have to find out". Which he did and called me back and told me that your product would leave streaks in the top. Well this might be a good answer if this was our 1st Jeep. If you were to go to "Bestop.com" you would find products just for cleaning and preserving jeep soft tops. After all you ARE a JEEP DEALERSHIP. We paid full price for half a job....some how that does not seam right. If your product is not the right one, maybe you should add the correct product to your service, so the job is completed as advertised or marketed. Seams like the right thing to me....but I've only been self-employed for 30plus years what would I know about customer service. Maybe another point of distention is it took eight weeks to get this package done... I called 2x checking on scheduling, we were told a couple weeks at the time of purchase. So then to get it back half done.... It will be interesting waiting for your reply, to find out if you are just another used car dealer that does not care or if you will actually be one that is a cut about the rest. So now 10/04/17 and no response.... More